Jeffrey Mcnally Email & Phone Number

Denver, CO, US

Hanover, Maryland, US

As a Sales Engineer, I help our customers advance their network with Ciena's Route, Switch, and Layer 1/Layer 0 product portfolio. Along with Ciena's Manage Control and Planning (MCP) UI and our other planning and troubleshooting applications, customers can manage and isolate issues with ease, lowering their mean time to repair (MTTR), as well as automate.

Monroe, Louisiana, US

Responsible for configuration development, device development, lab testing, documentation, scripting, standardizing, detailing system requirements and level 4 support for Lumen’s Global Metro Ethernet Network and products. Layers 1-3 with a focus on Layer 2, MPLS, and Segment Routing. Experience with developing and testing Juniper MX/EX/QFX/ACX, Cisco.

Monroe, Louisiana, US

Responsible to grow, standardize and maintain network infrastructure for tw telecom's IP and Data network. Test and approve new equipment deployments and services offered by tw telecom. Daily work with Juniper M class routers, Cisco ASR 9000 series routers, Cisco Metro Ethernet, Juniper switches and other Layer 2 and 3 devices..

Monroe, Louisiana, US

Responsible to maintain life cycle of Metro and Edge equipment for tw telecom from an Operations perspective. Created and implemented configuration compliance checks against over 30k+ devices to ensure compliance in the network. Support projects for new equipment deployments, changes in standards, and anything involving the network edge. Partner with.

Monroe, Louisiana, US

Functional Lead for the Internet and Data Networks Specialist Transport and Data provisioning role. Duties include, technical floor support, training, creating job aids, developed and maintained Wiki page for the group, transition new products into the Data and Internet activations team, participate and provide technical guidance on projects for the data.

Monroe, Louisiana, US

Provision, test and turn up customer orders for data and internet products such as NLAN, IPVPN, VOIP, EIS, DIA. Work in a wide range of data and transport equipment. Juniper Routers, Cisco 7609/3550/3400 metro ethernet, Alcatel/Lucent, Nortel, Cisco, Overture Networks, Infinera, Matisse, Fujitsu, Titan

Monroe, Louisiana, US

Senior Design EngineerDesigned data, internet, transport, and voice services for customers. Working on the newest technologies and services like VPN, VOIP, Metro Ethernet, etc Capacity, inventory, records and order managementFound money saving opportunities in the network.Updated, implemented, and enforced processes within the companyGrowth in my.

Espoo, Southern Finland, FI

Level 2/3 Technical Support on multi-vendor Transport, Optical, DWDM, ATM and DSL equipment. Lead Transport Technical Support Engineer for team. Technical Support Engineer in charge of monitoring and maintaining the supplemental network for the 2002 Salt Lake Winter Games.

Espoo, Southern Finland, FI

Remote maintenance and technical support for PBX and voice mailCustomer service for the gold/platinum accounts.Worked troubles from beginning to end resolutionTechnical support for field technicians that we dispatched to the siteImplemented and improved processes to improve customer serviceTraining and experience in Definity PBX and voice mail line.

Washington, DC, US

Achieved petty officer 3rd class rankRF communications, radioteletype, Morse code, cryptoMessage handling and distribution, System Admin for computersUSCG COMSTA Miami, USCGC ConfidenceNumerous medals and letters of commendation