Jeff England Email & Phone Number

Roseville, CA, US

Mclean, VA, US

• Spearheaded successful delivery for 7 teams within the Treasury Program by establishing OKRs, driving continuous efficiency improvements, and adeptly managing a team of Agile Delivery Leads.
• Increased sprint committed work by 55% in 4 weeks by analyzing metrics to enhance sprint commitments and led cross-team plan implementation across the program.
• Accelerated delivery of time-to-market and program efficiencies by involving Tech Leads & Product Managers in scrum ceremonies, fostering collaboration, and swiftly resolving or managing blockers.
• Accomplished Program Increment close efficiencies 75% in one quarter by consolidating data to the source system through creation of Jira Dashboard reporting as a replacement for Tableau reports.
• Structured and implemented Jira quality assurance processes through KPIs to reduce data errors by 15%.

Cincinnati, OH, US

• Accomplished over 20% acceleration in program feature delivery for 28 global teams by utilizing lean methodologies to strategically implement automated and streamlined workflow processes.
• Established a new intake process for enterprise ETL teams achieving a 30% increase in work completion in under a month, by workflow automation, the creation of SLAs, and organizational training.
• Optimized Jira operations, fostering efficient collaboration, smooth project execution, and streamlined workflows, while creating fiscal year feature delivery roadmaps and establishing OKRs.
• Leveraged data-driven decisions to prioritize feature development by enhancing stakeholder insights through the development of Jira metrics and reporting.

Birmingham, England, GB

• Successfully revitalized teams and positive project outcomes by leading skilled Scrum Masters, while diligently adhering to budgetary and timeline constraints.
• Achieved 98% accuracy in data entry by successfully managing the implementation of a customized time entry plugin for Jira, catering specifically to the needs of Accounting and Finance end consumers.
• Realized a 20% reduction in deployment efforts within 90 days, by proactively initiating automation goals during Azure DevOps planning sessions.
• Pioneered a global Technical Program Manager community, standardizing processes, enhancing software delivery, educating on Agile best practices, and enforcing Jira standards for optimal results.

Cincinnati, OH, US

• Delivered regular and comprehensive status updates to an executive steering committee, fostering effective communication channels, and ensuring alignment with strategic objectives.
• Implemented standardized Agile PMO documentation, templates, and processes, ensuring efficiency and adherence to organizational standards.
• Effectively managed the program backlog, making informed prioritization decisions, and aligning them to deliver maximum business impact.

Overland PARK, Kansas, US

• Accomplished targeted Program enhancements by conducting comprehensive assessments of existing systems and processes, identifying areas for improvement, and providing Salesforce recommendations.
• Revitalized a $2.5M Salesforce project, overcoming delays and budget issues, by swarming feature delivery, achieving early completion under budget.
• Guided Scrum teams, facilitated user stories, estimates, and acceptance criteria in Jira. Hybrid role: Project Manager, Product Manager, Scrum Master.
• Facilitated the growth of the Project Management and Scrum Master community of practice, promoting consistent processes, optimizing software delivery, and providing comprehensive training on Agile and Jira governance.

Cincinnati, OH, US

• Achieved enhanced efficiency for SaaS IPO by managing 120+ Accounting & Finance initiatives, while engaging Executives to drive performance improvement, strategic alignment, and program goals.
• Accomplished a 10-hour per month increase in implementation efficiency per consultant by creating standardized Salesforce Project templates, facilitating improved task tracking, and streamlining processes.
• Accelerated an 84% increase in ACH payments by spearheading EFT integration, demonstrating improved payment efficiency and effectiveness.
• Led successful commission system implementation, resulting in 75% fewer inquiries, increased visibility, and improved payout accuracy.

Cincinnati, Ohio, US

• Proactively foster strong client relationships by providing exceptional support and personalized guidance, resulting in a 20% increase in client retention and satisfaction scores.
• Implemented Process Improvement Initiatives to ensure timely processing, reduce costs, and increase profits for major clients.

Cincinnati, Ohio, US

• Provided strategic financial and system SaaS consulting to CFOs, Directors, and Controllers of various law firms nationwide, driving forward key initiatives and accomplishing impactful collaboration.
• Accomplished streamlined translation of business requirements into Jira user stories by facilitating dynamic workshops, fostering strong collaboration.
• Successfully reconciled over $10M in missing client revenue by optimizing SQL queries to achieve enhanced data retrieval and manipulation, leading to precise client reporting.
• Created custom HTML invoices per client specs.