Jeff Miles

Jeff Miles Email and Phone Number

Director, Emerging Practices - Platform and AI, Global Delivery @ ServiceNow
Owasso, OK, US
Jeff Miles's Location
Owasso, Oklahoma, United States, United States
About Jeff Miles

People-Centered | Deeply Technical | Strategic & Forward ThinkingSought after for deep technical expertise and strong interpersonal skills as well as the ability to build and nurture high-performing results-oriented teams. Highly sought-after mentor and coach with a reputation for commitment to core values of integrity, honor, and compassion.

Jeff Miles's Current Company Details
ServiceNow

Servicenow

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Director, Emerging Practices - Platform and AI, Global Delivery
Owasso, OK, US
Website:
servicenow.com
Employees:
32886
Jeff Miles Work Experience Details
  • Servicenow
    Director, Emerging Practices - Platform And Ai, Global Delivery
    Servicenow
    Owasso, Ok, Us
  • Servicenow
    Director, Genai Customer Success
    Servicenow Oct 2023 - Present
    Santa Clara, Ca, Us
    Helping ServiceNow customers drive value through ServiceNow's Now Assist GenAI Capabilities through the AI Lighthouse Program.
  • Servicenow
    Sr. Principal Success Architect
    Servicenow Mar 2023 - Oct 2023
    Santa Clara, Ca, Us
    Executive advisor responsible for helping Fortune 100 companies (Nike, PepsiCo, Microsoft, & Accenture to name a few) accelerate their digital transformation and drive value for their organizations.
  • Servicenow
    Principal Success Architect
    Servicenow Jun 2021 - Feb 2023
    Santa Clara, Ca, Us
    Executive advisor responsible for helping Fortune 100 companies accelerate their digital transformation and drive value for their organizations.
  • Two Miles Solutions, Llc
    Owner/Developer
    Two Miles Solutions, Llc Mar 2007 - Present
    Partnered with small business owners to build software solutions that were built to last and built to change. Many of the solutions developed during the full-time portion of running Two Miles Solutions are still in active use today with little to no change needed. However, when changes are needed time to change is a fraction of other systems due to how the systems were built.
  • Phillips 66
    Supervisor, It Logistics - Digital It - Refining & Midstream
    Phillips 66 Feb 2018 - Jun 2021
    Houston, Texas, Us
    Key IT Leader and Product Manager responsible for the team managing IT systems partnering with Midstream Logistics organization and Midstream Financial Services to drive value for Philips 66. Responsible for managing projects over $12M/year. Managed a global team of 30+ employees & contractors as well as industry-leading vendors to deliver on projects and provide front-line support to the business.
  • Phillips 66
    Supervisor, Customer Support Technology & Operational Change Management
    Phillips 66 Jun 2014 - Feb 2018
    Houston, Texas, Us
    IT Leader responsible for implementation and strategic direction for customer support technologies including ServiceNow and xMatters. Partnered with IT leadership to transform the way IT delivered services to the business through ServiceNow Platform utilization.
  • Phillips 66
    Applications Architect
    Phillips 66 Mar 2013 - Jun 2014
    Houston, Texas, Us
    Led Application Services group in the adoption of new technologies and methodologies to provide more modern and user-friendly applications to the Phillips 66 business units to transform the way Phillips 66 Application Services provided applications to the business.
  • Phillips 66
    Lead Developer Marketing Applications
    Phillips 66 May 2012 - May 2013
    Houston, Texas, Us
    Led team of developers in supporting the US Marketing business, including successfully fending off denial of service attacks on public-facing marketing applications.
  • Conocophillips
    Web Programmer
    Conocophillips Jun 2011 - Apr 2012
    Houston, Texas, Us
    Led team of developers in supporting the US Marketing business, including successfully fending off denial of service attacks on public-facing marketing applications.
  • Wts Paradigm
    Software Development Lead / Product Manager Centerpoint Order Entry System
    Wts Paradigm Nov 2005 - Mar 2007
    Middleton, Wi, Us
    Led team of developers to partner with window and door manufacturing companies to build the industry-leading fenestration order entry system. Partnered with the two largest US window and door manufacturers to enhance the order entry software to meet the unique demands of the manufacturers.
  • Epic Systems Corporation
    Lead Developer - Medical Informatics
    Epic Systems Corporation Dec 2001 - Nov 2005
    Verona, Wi, Us
    Led a team of developers and medical doctors to provide critical decision support and smart ordering software built to alert medical providers or potential adverse treatments prescribed within the Ambulatory medical record software as well as guide the order entry process towards evidence-based treatment plans.

Jeff Miles Skills

Software Development Web Applications C# Microsoft Sql Server Javascript Web Development Php Business Analysis Management Databases Customer Service Sql Software Project Management Project Management Html Software Engineering Css Web Services It Service Management Servicenow Supervisory Skills Wordpress Application Development Requirements Analysis Agile Methodologies Html 5 Strategic Planning Sql Server Jquery Design Patterns Cms Devops Coaching Change Management Information Technology Integration Coaching And Mentoring Scrum Employee Learning And Development

Jeff Miles Education Details

  • Drake University
    Drake University
    Mathematics & Computer Science
  • Lafayette Senior High
    Lafayette Senior High

Frequently Asked Questions about Jeff Miles

What company does Jeff Miles work for?

Jeff Miles works for Servicenow

What is Jeff Miles's role at the current company?

Jeff Miles's current role is Director, Emerging Practices - Platform and AI, Global Delivery.

What is Jeff Miles's email address?

Jeff Miles's email address is mi****@****ail.com

What is Jeff Miles's direct phone number?

Jeff Miles's direct phone number is +160821*****

What schools did Jeff Miles attend?

Jeff Miles attended Drake University, Lafayette Senior High.

What are some of Jeff Miles's interests?

Jeff Miles has interest in Working Out, Green Bay Packers, Php (Programming Language), Books, Jquery, Youtube, Net, Google Chrome, Fitness, The Matrix (1999 Movie).

What skills is Jeff Miles known for?

Jeff Miles has skills like Software Development, Web Applications, C#, Microsoft Sql Server, Javascript, Web Development, Php, Business Analysis, Management, Databases, Customer Service, Sql.

Who are Jeff Miles's colleagues?

Jeff Miles's colleagues are Paul M., Srinivas Donthula, Koh Wei Neo, Sai Vamshi Mahankali, Sachin Chittoor, Matt Jensen, Ashley Garcia.

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