Jeff Norris Email and Phone Number
Jeff Norris work email
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Jeff Norris personal email
Talented, Motivated team player! A technical Ninja in a Unicorn's clothing!A guru with talent across multiple vendors, including but not limited to: Windows server 2003-2019, Exchange 2003-2016 (MAPI), 2013. FreeBSD, Solaris [Sparc], Linux, AWS, LAMP. Cisco, BigIP, Nortel.Supported the backend as well as built the front end hardware, custom PC's, networks and large enterprise deployments both physical and virtual compute and store.Bruce Lee, Chuck Norris? I'm Jeff Norris.. that's enough said...
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SaicUnited States -
System Administrator - ManagerCaci International Inc Nov 2024 - PresentReston, Virginia, UsEngineering OPS Team as lead, and manager of a team where we will continue to support our clients with specialized skills inside the DoD. -
Infastructure/Systems Administrator Iv RrtCaci International Inc Nov 2023 - Nov 2024Reston, Virginia, UsSupporting our Airmen through Enterprise IT AS A Service
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Network Engineer Manager - Infastructure - Saic - Us Airforce Eitaas EusSaic Aug 2023 - Nov 2023Reston, Va, UsPromoted to manage the infastructure team for EITaaS EUS.
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Network Engineer Principal - Saic - Us Airforce Eitaas EusSaic Jul 2023 - Nov 2023Reston, Va, UsResponsible for infastucture systems, including routers, switches, and interconnected services and devices.
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System Administrator Principle - Saic - Us Airforce Eitaas EusSaic Aug 2020 - Nov 2023Reston, Va, UsSystem administrator Principle - USAF EITaas EUSNutanix AHV Administrator. Windows/Linux administrator.Subject matter expert for multiple product deployed on the enterprise.
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Senior Support Engineer Specialist - Cloud ServicesOpentext Dec 2018 - May 2020Waterloo, On, CaSenior Support engineer for customers across many markets. Leveraging Documentum, DT, Webtop, xPression over private cloud support offerings. -
Technical Support Engineer Ii (Tse Ii - Dellemc)Opentext Oct 2015 - May 2020Waterloo, On, CaSupporting Document Sciences xPression server/client for enterprise customers, WebSphere, JBOSS JVM, System administrator for over 80 VM's including Windows, Linux and Unix..
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Network Administrator - ConsultantConsultnet May 2015 - Jun 2015Salt Lake City, Utah, UsTroubleshot Windows 2003, 2008 .2012 servers, exchange server and application backend for a vast variety of client/server applications.Built dashboard using NetManage to monitor critical servers and related services.Leveraged Spiceworks and a variety of SNMP tools to audit network and server usage.Located network bottlenecks and advised on best practices with IT managers. -
Tier Ii Esclation Support EngineerGood Technology Jun 2012 - Apr 2015Sunnyvale, Ca, UsSupporting Good GFE, GD, MDM, Secure mobile solution than runs on Exchange, or Domino back end. Using MS SQL, local Berkley DB, and interconnected customer servers to Good NOC. Supporting mobile platforms, including iOS, Android, Windows phone, server management, escalation and defect tracking. Setting a standard of stellar support, team unity and client satisfaction. -
Answerdesk Expert AdvisorMicrosoft Sep 2011 - Apr 2012Redmond, Washington, UsSupported Microsoft products for end user using chat, phone, remote access. Ability to troubleshoot, diagnose and resolve using remote access tools. Provided feedback related to customer issues and how to resolve complex issues.Micosoft Windows, XP, Vista, Windows 7 desktop support.Office 97.2000, 2003, 2007, 2010 product suitemalware, virus removal and PC tune-up via remote session. -
At&T Evpn Network Designer - System Engineer - MplsAt&T Jul 2007 - Mar 2010Dallas, Tx, UsConfigured and deployed Cisco hardware for enhanced VPN running on private MPLS network.Created router configurations for Frame Relay, IMA, ATM, BRI, PRI and OC-48 connections from customer side (CER) to AT&T managed services eVPN.Used BGP, OSPF, EIGRP routing protocols and much more related to deployment of Crisco routers , dependent on customer requirements.Acted as customer facing network engineer to ensure that the customers network were operational, to meet and exceed 99.97% SLA. -
Technical Support Rep 3Convergys Feb 1994 - Mar 2010Supported a variety of clients and products in a technical support capacity and escalations.Including but not limited to AT&T eVPN offerings, Nortel Networks enterprise data products, Netgear SOHO products, Hitachi PC (laptops), DirecTV (DBS satellite) and EMBARC by Motorola (now sports pager network and OnStar.See breakdown of experience listed per client/company for more details on each.
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Nortel Engineer, EscalationsNortel Networks Apr 1999 - Jul 2007CaSupported Layer-2 switches, Layer-3 switches and routers, ATM bridges, token ring MAU, and routers. I was directly involved in rolling out 28 45U cabinets of hardware for a complex LAB environment at our support center. Managed cases and labs for customers in an escalated tier 3 capacity. Worked with peers related to product training and product knowledge base. -
Technical SupportMotorola - Embarc 1990 - 1992Chicago, Illinois, UsSupported wireless email solution based on analog paging network. pilot program owned by Motorola. Supported DOS, Windows and Mac hardware connected to paging device via serial interface.Troubleshot network issues, messaging issues and delivery to internal and external customers.
Jeff Norris Skills
Jeff Norris Education Details
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Alta High SchoolComputer Science
Frequently Asked Questions about Jeff Norris
What company does Jeff Norris work for?
Jeff Norris works for Saic
What is Jeff Norris's role at the current company?
Jeff Norris's current role is Engineering Operations System Administration Manager - US Airforce EITaaS Wave 1.
What is Jeff Norris's email address?
Jeff Norris's email address is jn****@****ext.com
What schools did Jeff Norris attend?
Jeff Norris attended Alta High School.
What are some of Jeff Norris's interests?
Jeff Norris has interest in Movie Premieres, Podcasting, Web Design, Fiction, Internet, Mixed Media, Opernsource Projects, Software, Hardware, Press Junkets.
What skills is Jeff Norris known for?
Jeff Norris has skills like Tcp/ip, Networking, Troubleshooting, Vpn, Servers, Cisco Technologies, Dns, Windows Server, Linux, Routers, Technical Support, Switches.
Who are Jeff Norris's colleagues?
Jeff Norris's colleagues are Jon M Dailey Iii, Matt C., Barrett Wright, Angela King, Dorothy Joyner, Brion Cantrell, Emmanuel Tafoya.
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