Jeff Norber Email & Phone Number

Stamford, Connecticut, Us

Detroit, Michigan, Us

Following the ADDIE model I helped design onboarding curriculum based on clear, actionable outcomes in which I personally designed and developed 5 blended courses in Technology, Sales, and Process in 6 months using Adobe Photoshop, Premier Pro, After Effects, InDesign, Illustrator, and Audition, Articulate360 including Storyline, Rise, and Replay, Microsoft PowerPoint, and Techsmith Snagit.

Detroit, Michigan, Us

St. Petersburg, Florida, Us

Managed the needs analysis, design and overall implementation of learning and development programs for Raymond James based on business and client needs. Tasks include program strategy, design, development, administration, marketing, facilitation, and measurement. • Led the Branch Experience program increasing annual attendance by 53% over 3 years. Managed 7 adjunct faculty members, Learning Management System (LMS) administration, and coordinated branch visits with 10 branches across three different locations for 20 classes per year and served over 600 students.• Led strategy, administration, and facilitation for the new hire onboarding program overseeing Southfield, MI and Memphis, TN offices for more than 130 new associates on average per year.• Assessed current state and designed, developed, and delivered an entirely new Clifton StrengthsFinder program for more than 200 participants per year.

St. Petersburg, Florida, Us

Following the ADDIE model, assessed client education needs, recommended, designed, and developed creative learning solutions including classroom instructor-led training (ILT), virtual ILT, eLearning, and blended learning solutions.• Collaborated with business partners and subject matter experts on more than 30 projects, conducting comprehensive needs analysis, gathering information and working together to ensure on-time delivery that meets client expectations.• Created assessment tools to measure learner knowledge upon completion, participant engagement, performance, content effectiveness.• Developed and edited graphics & video utilized in all learning development programs using editing tools such as Adobe Photoshop, Premiere Pro, Snag It.Proficient with:• Adobe Photoshop• Adobe Illustrator• Adobe Captivate• Adobe Premier Pro• Adobe After Effects• Rise 360

St. Petersburg, Florida, Us

Facilitated Leadership and Professional Development courses for all associates and leaders including C-suite, incorporating a variety of presentation methods and applications to accommodate adult learning styles.• Clearly communicate technical, operational, and soft skills to new and existing team members.• Lead small and large group activities with clear communication and encouraging participation with active listening.• Facilitated Situational Leadership II to 50 executive level leaders creating an engaging learning environment.• Facilitated onboarding training to approximately 50 new hires per year welcoming them to the firm.• Led over 30 Clifton StrengthsFinder sessions engaging participants throughout by asking thoughtful questions and creating a safe learning environment.

St. Petersburg, Florida, Us

Site Manager for Southfield, MI and Memphis, TN home offices overseeing LPD courses offered in both sites.• Collaborated with leaders to increase Southfield site class enrollment to 92% attendance rate over 8 years.• Coordinated with 10 adjunct faculty members to facilitate courses• Maintained training room, training equipment, training materials and other tools and functions associated with training programs.• Assisted in developing and maintaining courses in the learning management system (LMS) helping to maintain 100% compliance regulations.

Southfield, Michigan, Us

Teach expecting fathers what to look forward to during the first few months of their baby's life. Topics include handling baby, diapering, swaddling and soothing, sleep, vaccines, common illness and when to call the doctor, and pretty much anything else related to being a new dad!

Southfield, Michigan, Us

Parenting Program Advisory Board member representing the Parenting Group division of the program since 2007.Parenting Program Advisory Board Chairman in 2010Group Leader for first-time parents to build relationships and discuss various topics including Childhood Illness, Adjustments to Parenthood, Focus on Fathers, Reading/Learning/Playing, Eating and Nutrition, Travel with Baby, etc.Group Speaker for Focus On Fathers topic to discuss fatherhood with first-time dads.

Dearborn, Mi, Us

Assist participants in gaining and/or retaining employment and career advancement.• Facilitated weekly job search training classes explaining rules and regulations and discussing best strategies for clients to achieve success.• Spearheaded mastermind group to improve career development processes within the office helping to establish new procedures that increased client participation by 20%.

New York, Ny, Us

National Sales Achiever, building client relationships to assist with both personal and business banking needs.• Tutored small groups of clients on debt management, financial literacy, saving and investing. • Coached and trained 8 Personal Bankers in JP Morgan Chase’s sales and client relations processes.National Sales Achievement Award 2005 & 2006

Education record

Bachelors, Business Administration