Jeff Norin Email and Phone Number

Strategy & Planning• Develop and establish quality assurance measures and testing standards for applications throughout their SDLC / STLC lifecycles• Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas.Acquisition & Deployment• Analyze documentation and technical specifications of any new application under deployment or consideration to determine its intended functionalityOperational Management• Conduct internal audits to measure and assure adherence to established QA standards for software development, application integration, and information system performance, and corresponding documentation• Create and execute test plans and scripts that will determine optimal application performance according to specifications• Verify and revise quality assurance standards as needed• Ensure that testing activities allow applications to meet business requirements and systems goals, fulfill end-user requirements, and identify existing or potential issues• Make recommendations for improvement of applications to programmers and software developers or engineers• Communicate test progress, test results, and other relevant information to project stakeholders and management• Test software to ensure integration into company systems meets functional requirements, system compliance, and technical specifications• Analyze formal test results in order to discover and report any defects, configuration issues, and interoperability flaws• Assist in the development of change control processes, practices, and guidelines for new and existing technologies• Automate Testing using Nightwatch.js

Strategy & Planning• Develop and establish quality assurance measures and testing standards for applications throughout their SDLC / STLC lifecycles• Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas.Acquisition & Deployment• Analyze documentation and technical specifications of any new application under deployment or consideration to determine its intended functionalityOperational Management• Conduct internal audits to measure and assure adherence to established QA standards for software development, application integration, and information system performance, and corresponding documentation• Create and execute test plans and scripts that will determine optimal application performance according to specifications• Verify and revise quality assurance standards as needed• Ensure that testing activities allow applications to meet business requirements and systems goals, fulfill end-user requirements, and identify existing or potential issues• Make recommendations for improvement of applications to programmers and software developers or engineers• Communicate test progress, test results, and other relevant information to project stakeholders and management• Test software to ensure integration into company systems meets functional requirements, system compliance, and technical specifications• Analyze formal test results in order to discover and report any defects, configuration issues, and interoperability flaws• Assist in the development of change control processes, practices, and guidelines for new and existing technologies• Automate Testing using Nightwatch.js

Strategy & Planning• Develop and establish quality assurance measures and testing standards for applications throughout their SDLC / STLC lifecycles• Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas.Acquisition & Deployment• Analyze documentation and technical specifications of any new application under deployment or consideration to determine its intended functionalityOperational Management• Conduct internal audits to measure and assure adherence to established QA standards for software development, application integration, and information system performance, and corresponding documentation• Create and execute test plans and scripts that will determine optimal application performance according to specifications• Verify and revise quality assurance standards as needed• Ensure that testing activities allow applications to meet business requirements and systems goals, fulfill end-user requirements, and identify existing or potential issues• Make recommendations for improvement of applications to programmers and software developers or engineers• Communicate test progress, test results, and other relevant information to project stakeholders and management• Test software to ensure integration into company systems meets functional requirements, system compliance, and technical specifications• Analyze formal test results in order to discover and report any defects, configuration issues, and interoperability flaws• Assist in the development of change control processes, practices, and guidelines for new and existing technologies• Automate Testing using Nightwatch.js

• Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans• Maintains and monitors quality throughout software development life cycle• Manages and maintains quality assurance metrics to drive continuous improvements in product quality for designated categories• Manages quality control of products going through the testing process• Models compliance with company policies and procedures• Supports company mission, values, and standards of ethics and integrity

Strategy & Planning• Develop and establish quality assurance measures and testing standards for new applications, products, and/or enhancements to existing applications throughout their development/product lifecycles• Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT systems and projects across the organizationAcquisition & Deployment• Liaise with vendors and suppliers in assessing applications and/or systems under consideration for purchase• Analyze documentation and technical specifications of any new application under deployment or consideration to determine its intended functionalityOperational Management• Conduct internal audits to measure and assure adherence to established QA standards for software development, application integration, and information system performance, and corresponding documentation• Create and execute test plans and scripts that will determine optimal application performance according to specifications• Verify and revise quality assurance standards as needed• Ensure that testing activities allow applications to meet business requirements and systems goals, fulfill end-user requirements, and identify existing or potential issues• Collaborate with software/systems personnel in application testing, such as system, unit, regression, load, and acceptance testing methods• Make recommendations for improvement of applications to programmers and software developers or engineers• Communicate test progress, test results, and other relevant information to project stakeholders and management• Test new software to ensure integration into company systems meets functional requirements, system compliance, and technical specifications• Analyze formal test results in order to discover and report any defects, configuration issues, and interoperability flaws• Assist in the development of change control processes, practices, and guidelines for new and existing technologies

HTML/CSS/Javascript/JqueryUpdate current web siteCreated pages and new templates in OpenCMSCross browser compatibility testing, ensure web sites render and function optimally across multiple web browsers Ensured operability of developed and supported resources (websites, applications, media) through routine testing Fact checked content on client websites to ensure accuracytag validationCreate graphics and edit images using Adobe Photoshop CS 6 and Illustrator CS 6Search engine optimization (SEO)

- Create web sites- Create templates, forms and mini sites- Maintaining informational material for the website- Maintaining/updating CMS websites.- Ensured operability of company developed and supported resources (websites, applications, media) through routine testing. - Search engine optimization (SEO)- Created and supported quality assurance tests and maintenance- Performed and lead quality assurance processes for new software development systems and applications- Identified and reviewed content, activities and deliverables, which were critical to project quality- Collaborated with programmers/developers to report and troubleshoot issues to ensure quick resolution- Created and maintained quality assurance procedural documents- Cross browser compatibility testing, ensure web and mobile sites render and function optimally across multiple web browsers, major operating systems and mobile devices that matter- Fact checked content on client websites to ensure accuracy- Create electronic documents – fill-able PDF forms - QA PDF documents- Create graphics and edited images using Adobe Photoshop CS3 and Illustrator CS3

- Manage daily maintenance and operations of www.NationalGuard.com- Create web sites – I mainly worked on National Guard websites [http://www.nationalguard.com]- Create templates, forms and mini sites- Maintaining informational material for the web site- Maintaining CMS web sites.- Ensured operability of company developed and supported resources (websites, applications, media) through routine testing. - Search engine optimization (SEO)- vBulletin Administrator, designer, developer, technical support and provided QA. vBulletin is a commercial Internet software application.- LivePerson Administrator, designer, developer, technical support and provided QA. LivePerson is a chat platform that allows companies to talk with visitors in real time on their websites.- ParraChat - I was the Administrator, designer, developer, technical support and provided QA. (Free chat software lets user create chat rooms to chat with online users)- Created, upgraded and maintained automated tests in Selenium IDE and Selenium RC.- Created and supported quality assurance tests and maintenance- Performed and lead quality assurance processes for new software development systems and applications- Identified and reviewed content, activities and deliverables, which were critical to project quality- Collaborated with programmers/developers to report and troubleshoot issues to ensure quick resolution- Created and maintained quality assurance procedural documents- Cross browser compatibility testing, ensure web and mobile sites render and function optimally across multiple web browsers, major operating systems and mobile devices that matter- Fact checked content on client websites to ensure accuracy- Create electronic documents – fill-able PDF forms - QA PDF documents- Create graphics and edited images using Adobe Photoshop CS 5.5 and Illustrator CS 5.5

- Manage daily maintenance and operations of www.NationalGuard.com- Create web sites – I mainly worked on National Guard websites [http://www.nationalguard.com]- Create templates, forms and mini sites- Maintaining informational material for the web site- Maintaining CMS web sites.- Ensured operability of company developed and supported resources (websites, applications, media) through routine testing. - Search engine optimization (SEO)- vBulletin Administrator, designer, developer, technical support and provided QA. vBulletin is a commercial Internet software application.- LivePerson Administrator, designer, developer, technical support and provided QA. LivePerson is a chat platform that allows companies to talk with visitors in real time on their websites.- ParraChat - I was the Administrator, designer, developer, technical support and provided QA. (Free chat software lets user create chat rooms to chat with online users)

www.jdtechinfo.com