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Jeff Olive Email & Phone Number
Senior Manager, IT Collaboration Services and AI Assessment Team Lead
at
University of Southern California
1 work email found
@usc.edu
2 phones found area 213
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Manager, IT Collaboration Services and AI Assessment Team Lead
Location
Altadena, California, United States
Who is Jeff Olive? Overview
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Quick answer
Jeff Olive is listed as Senior Manager, IT Collaboration Services and AI Assessment Team Lead at University of Southern California, based in Altadena, California, United States. AeroLeads shows a work email signal at usc.edu, phone signal with area code 213, and a matched LinkedIn profile for Jeff Olive.
Jeff Olive previously worked as Leader AI Application Assessment Tiger Team at University Of Southern California and Manager, IT Collaboration Services at University Of Southern California. Jeff Olive holds Mba from Usc Marshall School Of Business.
Company email context
Email format at University of Southern California
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{first_initial}{last}@usc.edu
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Profile bio
About Jeff Olive
As the IT Collaboration Manager at the University of Southern California, I lead and educate in IT transformation initiatives that enable the university-wide service delivery of Office 365, Google Workspace, Slack, Qualtrics, Listserv list management, and other mobility and collaboration services. I have over four years of experience in this role, managing a team of engineers, establishing policies, standards, and operating procedures, and instilling ITIL and operational service expectations. I am also responsible for vendor and contract management, security, risk, and compliance, and budget ownership.I have a strong background in IT management, strategy, and engineering, with over 14 years of experience in various leadership positions at Transamerica, where I successfully deployed and managed global, hybrid Office 365 collaboration services, and introduced new technology solutions to transform the company workforce into a cloud-first, digital workplace. I am a licensed professional engineer, a certified information systems security professional, and a certified expert in virtualization. I have an MBA from the University of Southern California, and I am passionate about solving problems, involving stakeholders, and developing change champions within the business.
Listed skills include Enterprise Architecture, It Management, It Strategy, Telecommunications, and 44 others.
Current workplace
Jeff Olive's current company
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7 roles · 28 years
Jeff Olive work experience
A career timeline built from the work history available for this profile.
Senior Manager, It Collaboration Services And Ai Assessment Team Lead
Current
Nov 2024 - Present
Leader Ai Application Assessment Tiger Team
CurrentLead a cross-functional team to assess the integration of AI applications within the university, focusing on data protection, information security, and overall effectiveness. Evaluated AI tools and provided recommendations, including usage limitations, necessary controls, and compliance guidelines to ensure secure and responsible implementation.
Feb 2024 - Present
Manager, It Collaboration Services
CurrentService owner for Microsoft 365, Google Workspace, Slack, Qualtrics, Listserv, and related productivity and collaboration services. Lead transformation initiatives. Manage operations and service levels. Lead engineers and instill ITIL and operational service expectations. Servant leader, technical architect, operations manager, security/risk/compliance leader, budget owner, and business partner.
2020 - Present
~6 yrs 7 mos
Director, Workforce Management - Office 365 Services And Active Directory
Operational Service Owner for global, hybrid Office 365 collaboration services. Manage an agile team for strategic programs, and infrastructure initiatives and support. Servant leader for team members, architect and engineer, manage vendor relationships, negotiate contracts, manage budgets, and partner with internal stakeholders.Technology and business experience highlights:• Deployed services on Office 365 Multi-Geo Program. • Utilize Multi-Forest Azure AD Connect directory sync with both Ping/ADFS federation and password sync authentication.• Migrated 30,000 global mailboxes to Exchange Online utilizing highly automated processes.• Deployed Intune Mobile for 10,000 users, including 6000 migrated off Good.• Deployed Teams, OneDrive, SharePoint, and Yammer for global intranet and workforce collaboration.• Developed and implemented EU and US data privacy impact assessments, data processing agreements, regulatory approvals, risk assessments, and data sovereignty controls. • Ensured security and compliance using Azure AD, Conditional Access, eDiscovery, regulatory archiving, Identity Protection, Azure Information Protection, B2B Guest Access, O365 DLP, Message Encryption, App (OAuth) registration.• Manage Proofpoint Email Protection, Targeted Attack Protection, Wombat Security Education, Email Fraud Defense (DMARC).• Co-developed end-user adoption strategy, including Change Champion and Early Adopter Programs and leveraging BrainStorm End User and Customer Immersion Experience training programs.• Member of company Project Review Committee and Initiative Review Board.
2016 - Dec 2019
Director Of Workforce And Client Technology Engineering
Lead engineering teams to develop service road-maps and drive initiatives to transform the company workforce into a cloud-first, digital workplace. Partner with business units to ensure solutions align with business objectives by developing user segmentation models, testing hypotheses with interviews, and facilitating customer focus groups to understand current and emerging requirements. Propose and introduce new technology solutions by delivering on road-map plans, developing business case justification, and agile delivery of minimal viable product proof of concepts. Implement new solutions with Operations and support their needs to turn-up services into business as usual. Experienced with business solutions in Messaging, Collaboration, Unified Communications, Productivity, Desktop, and Mobile.Initiatives:• Virtualization Strategy: Desktop and application cost-savings with Citrix XenDesktop, VMware virtual host platform, application virtualization, Lakeside analytics• Unified Communications Strategy, including user base role segmentation, Skype technology deployment strategy with session border controllers and VoIP network services.• Technical lead for $50M+ Microsoft Enterprise Agreements: 2019, 2016, 2013, 2010.• Mobility Strategy, Assessment, and Pilots (Citrix XenMobile, VMware Airwatch)• Windows 7 migration: Application compatibility testing and remediation using SysTrack and other tools and processes.• Desktop management: System Center Config Manager, group policy, Microsoft Deployment Toolkit.• Citrix licensing Enterprise agreement and strategic vendor management.
2011 - 2016
~5 yrs
Director Of Web And Application Hosting, Active Directory, And Identity Management
Led a 35-member top-tier engineering, DevOps, and SecOps enterprise ISP hosting team. Responsible for ITIL service design and planning, deployment, operations, and technical support. Managed $6M budget including financial recovery. 1999-2002: Director of Internet ServicesFollowing Transamerica acquisition, I unified web hosting, firewall, and security teams, platforms, and processes.• Websphere, IIS, and SharePoint Hosting• DevOps and release management• Security vulnerability management and incident threat responseLed and participated in data center and network consolidation program initiatives.2003: Added responsibilities for Messaging Services• Consolidated local Exchange and Lotus Notes teams and platforms and consolidated services. 2004: Added responsibilities for Active Directory and Enterprise EAI Middleware• Implemented and managed multi-forest Active Directory environment• Established a platform agnostic EAI middleware service with shared back-end integrations. 2006: Added Identity Management service.• Developed and implemented Identity-based services, including automated identity provisioning, virtual directories, web identity access / single sign-on services.
1999 - 2011
~12 yrs
2 education records
Jeff Olive education
Mba
Usc Marshall School Of Business
Bsee, Electrical Engineering
Uc Irvine
FAQ
Frequently asked questions about Jeff Olive
Quick answers generated from the profile data available on this page.
What company does Jeff Olive work for?
Jeff Olive works for University of Southern California.
What is Jeff Olive's role at University of Southern California?
Jeff Olive is listed as Senior Manager, IT Collaboration Services and AI Assessment Team Lead at University of Southern California.
What is Jeff Olive's email address?
AeroLeads has found 1 work email signal at @usc.edu for Jeff Olive at University of Southern California.
What is Jeff Olive's phone number?
AeroLeads has found 2 phone signal(s) with area code 213 for Jeff Olive at University of Southern California.
Where is Jeff Olive based?
Jeff Olive is based in Altadena, California, United States while working with University of Southern California.
What companies has Jeff Olive worked for?
Jeff Olive has worked for University Of Southern California, Transamerica, Aegon Transamerica, and Aegon Global Technology.
How can I contact Jeff Olive?
You can use AeroLeads to view verified contact signals for Jeff Olive at University of Southern California, including work email, phone, and LinkedIn data when available.
What schools did Jeff Olive attend?
Jeff Olive holds Mba from Usc Marshall School Of Business.
What skills is Jeff Olive known for?
Jeff Olive is listed with skills including Enterprise Architecture, It Management, It Strategy, Telecommunications, Disaster Recovery, Virtualization, Business Analysis, and Data Center.
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