I am an executive business & hospitality leader with 20+ years of experience that includes both corporate and small businesses spanning financial services, start-ups, consulting, hospitality, and the culinary arts. I leveraged my extensive background to start, operate and transform hospitality businesses that result in top-tier customer experience and growth.At the heart of what I do lies a passion for both data analytics and creating unique customer experiences in the hospitality industry. In order to initiate and transform a business, you must understand your customer base and the market demands – I believe simple data analytics is the key to unlocking this potential.—- KEY TRANSFORMATIONS —- >> In 2012 I identified a unique opportunity while acquiring a property in Napa, California. In less than 6 months, I founded a B&B, oversaw extensive renovations, developed a customer strategy, and partnered with local markets – all resulting in achieving a #1 ranking for the best B&B in St. Helena. >> Built, own and operate a hospitality start-up in Texas Hill Country; a unique compound with lodging and full service event space.—- I HELP CLIENTS: —- >> Better understand your customer base and market demands>> Utilize data to guide decisions that drive positive business outcomes>> Create a roadmap for start-ups or growth goals>> Align service offerings to customer demands and market trends>> Elevate marketing and sales channels to increase visibility>> Identify, analyze and overcome gaps to better support customer experience and revenue goals>> Create a strategy around collaboration and community engagementI look forward to learning more about your business, challenges and vision.Send me an InMail to connect.