Jeff Polzin Email & Phone Number

Oak Creek, WI, US

Milwaukee, Wisconsin, United States

• Created a streamlined process to Marchese and Gordon Food Service to automate payment on 30+ invoices a month by integrating the vendor and Cbord Netmenu
• Converted Korbyt from XML data exports to API for streamlined data and consistent updates.
• Led RFP and implementation for new event management vendor, negotiated contract, saving $300,000 over 5 years, added centralized booking experience for event attendees with integrations to hotels, airfare, and car.
• Provide consistent feedback and coaching for three system administrators in several applications.

Milwaukee, Wisconsin, United States

• Train two CBORD administrators to create recipes, review software updates, maintain nutritional, ingredients, weights, and measures.
• Transitioned 40 hospitality employees to work remotely. Ordered and programmed laptops, created SOPs for Outlook, Teams, VPN and intranet resources.
• Consultant resource for transitioning historical data to new data model before prior application was archived.
• Led a confidential RFP for POS system to explore opportunities for future change. Identified top contender before project was dismissed.
• Led initiative, budget, project plan, vendor management, and transition from CBORD FSS to CBORD Net Menu, a SaaS solution, which provided more features and functionality.
• Outlined reports and Power-Bi dashboards to measure building attendance, annual budget, division goals, project planning and priorities for senior leadership based on data from JCL.

• Project managed technology transition for Facility Operations from three buildings to one 32 floor building by creating canban boards, task lists, led regular touchpoints, reporting, and weekly status updates to.
• Coordinated new equipment acquisitions, delivery, installation, and setup in partnership Information Technology.
• Decommissioned three buildings by coordinating equipment donations and transfers.
• Implemented and maintain 45 digital displays, across two campuses, by integrating CBORD FSS and Korbyt to create a modern customer experience. Partnered with internal communication team to create communication strategy.
• Implemented Bartender software to create Labels and papers signs for the restaurant by linking on-premise data tables with software tables. Created templates, process, and procedures, and trained staff to execute.
• Expanded use of digital displays by integrating Creston and O365 to improve use of Learning Institutive with table signs, display reservations, create new reservations, and future schedules.

• Redesigned core data structure through audit of essential data tables: nutritional, purchasing, recipes, items, and weights.
• Implemented Net Nutrition module in Cbord FSS to provide visibility to 5,000+ employees daily for nutrition, allergens and on the go menus.
• Architected database for TempTaker to provide consistent, clean data outputs.
• Oversaw the restaurant departments core database for recipes, ordering, food cost, and nutrition.

• Implemented TempTaker technology, process, procedures, and reporting standards to align with food and safety guidelines.
• Reimagined use of CBORD technology for consistent recipe and product orders.
• Solely organized, prepared, served, and ordered products for 200+ breakfast daily.
• Improved customer experience by expanding offerings and food quality.
• Created cycle menus, prepared, cooked, and served lunch for 2,000 people daily.

Bachelor Of Science (B.S.), Management Information Systems

Associate Of Science (A.S.), Culinary Arts/Chef Training