Jeff Polzin Email & Phone Number

Oak Creek, Wi, Us

Milwaukee, Wisconsin, United States

• Created a streamlined process to Marchese and Gordon Food Service to automate payment on 30+ invoices a month by integrating the vendor and Cbord Netmenu• Converted Korbyt from XML data exports to API for streamlined data and consistent updates. • Led RFP and implementation for new event management vendor, negotiated contract, saving $300,000 over 5 years, added centralized booking experience for event attendees with integrations to hotels, airfare, and car rentals.• Provide consistent feedback and coaching for three system administrators in several applications.

Milwaukee, Wisconsin, United States

• Train two CBORD administrators to create recipes, review software updates, maintain nutritional, ingredients, weights, and measures.• Transitioned 40 hospitality employees to work remotely. Ordered and programmed laptops, created SOPs for Outlook, Teams, VPN and intranet resources. • Consultant resource for transitioning historical data to new data model before prior application was archived. • Led a confidential RFP for POS system to explore opportunities for future change. Identified top contender before project was dismissed. • Led initiative, budget, project plan, vendor management, and transition from CBORD FSS to CBORD Net Menu, a SaaS solution, which provided more features and functionality. • Outlined reports and Power-Bi dashboards to measure building attendance, annual budget, division goals, project planning and priorities for senior leadership based on data from JCL.

• Project managed technology transition for Facility Operations from three buildings to one 32 floor building by creating canban boards, task lists, led regular touchpoints, reporting, and weekly status updates to leadership. • Coordinated new equipment acquisitions, delivery, installation, and setup in partnership Information Technology. • Decommissioned three buildings by coordinating equipment donations and transfers.• Implemented and maintain 45 digital displays, across two campuses, by integrating CBORD FSS and Korbyt to create a modern customer experience. Partnered with internal communication team to create communication strategy and templates. • Implemented Bartender software to create Labels and papers signs for the restaurant by linking on-premise data tables with software tables. Created templates, process, and procedures, and trained staff to execute independently. • Expanded use of digital displays by integrating Creston and O365 to improve use of Learning Institutive with table signs, display reservations, create new reservations, and future schedules. • Developed and led an RFP to identify a new vendor to book on-site meeting rooms, catering, amenity options, furniture and AV resources. • Implemented Event Master application to integrate with CBORD FSS Net Catering module for cohesive food and room reservations. • Developed and maintain relationships with 12 vendors to build repour, understand system functionality, upcoming releases and enhancements. • Identified as Digital Ambassador to lead technology changes, enhancements, and influence future deployments across the organization.

• Redesigned core data structure through audit of essential data tables: nutritional, purchasing, recipes, items, and weights. • Implemented Net Nutrition module in Cbord FSS to provide visibility to 5,000+ employees daily for nutrition, allergens and on the go menus. • Architected database for TempTaker to provide consistent, clean data outputs. • Oversaw the restaurant departments core database for recipes, ordering, food cost, and nutrition.

• Implemented TempTaker technology, process, procedures, and reporting standards to align with food and safety guidelines.• Reimagined use of CBORD technology for consistent recipe and product orders. • Solely organized, prepared, served, and ordered products for 200+ breakfast daily. • Improved customer experience by expanding offerings and food quality. • Created cycle menus, prepared, cooked, and served lunch for 2,000 people daily.

Bachelor Of Science (B.S.), Management Information Systems

Associate Of Science (A.S.), Culinary Arts/Chef Training