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Dedicated software professional, with strengths in scalable, high-quality software and cutting-edge technologies. Broad experience in industries (telephony, defense, finance, government procurement, education) and technologies (hardware design, real world experience in many programming languages, deep networking knowledge, developing for concurrency and scalability, system administration).
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Sr. Director, Software EngineeringVivint Jan 2023 - PresentProvo, Ut, Us -
Director, Platform EngineeringVivint Dec 2018 - Jan 2023Provo, Ut, Us- Manage the DevOps/SRE, Developer Tools, and Infrastructure software development teams for our back-end production systems- Responsible for system uptime, managing budget to keep costs under control without sacrificing quality, and growing and enabling the teams within my responsibility- Maintaining a "high learning" atmosphere through encouraging team members to travel to two conferences a year and sponsoring Pluralsight, O'Reilly Safari, and other training for interested team members- Continuing to own/manage operations budget and involved in software development budget -
Devops Manager / Sr. ManagerVivint Nov 2016 - Dec 2018Provo, Ut, Us- Managed SRE/operations team for Vivint's customer-facing back-end systems- Improved stability, monitoring/alerting, incident response, and grew capacity while moving from a traditional VM-based architecture to a Kubernetes cluster in production- Managed a growing team from 4 to 8 direct team members (with a few second-level reports), while maintaining some of the highest employee NPS scores in the company- Budgeting (OpEx+CapEx) and capacity planning responsibilities for our production environments -
Principal Software EngineerVivint Sep 2015 - Nov 2016Provo, Ut, Us- Worked as a developer for the core security and "smart home" platform, using several technologies including Python, Go, MongoDB, RabbitMQ, Redis, and Memcached- Spearheaded initiatives to improve metrics and monitoring, and made myself one of the primary contacts for debugging and resolution when production issues arose -
Software Developer And Team LeadJive Communications, Inc Aug 2013 - Sep 2015Boston, Massachusetts, Us- Operated as team lead, professional development coach, and as a senior software developer- Developed systems for high-performance and globally-redundant SIP and RTP processing for Jive’s hosted VoIP platform, mostly in Java- Primarily worked on core infrastructure for their next-generation platform- Also worked on phone provisioning, registration, hospitality integration, and fax processing- Tangential tasks included network debugging (using packet captures, arping, dig and other utilities), configuring servers and databases, developing software for customer premises equipment, working on hardware-based phone testing, and mentoring junior developers -
Principal EngineerL-3 Communications Aug 2004 - Aug 2013New York, Ny, Us- Technical responsibilities included FPGA development (VHDL/SystemVerilog), board design, and development of internal software tools to assist hardware design- Responsible for both creating and debugging large FPGA designs that included video encoding/decoding, packet switching, PL3, RapidIO, and PCI Express interfaces, interfacing with external memory and processors- Responsible for designing and overseeing layout of complex PCBs- Wrote several utilities for design automation, mostly in Python and Java -
Software Developer / Engineering InternLuna Innovations Dec 1999 - Aug 2003Roanoke, Virginia, Us
Jeff Poole Skills
Jeff Poole Education Details
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University Of Utah - David Eccles School Of BusinessExecutive Mba -
Virginia TechComputer Engineering
Frequently Asked Questions about Jeff Poole
What company does Jeff Poole work for?
Jeff Poole works for Vivint
What is Jeff Poole's role at the current company?
Jeff Poole's current role is Sr. Director, Software Engineering at Vivint.
What is Jeff Poole's email address?
Jeff Poole's email address is ko****@****vus.net
What is Jeff Poole's direct phone number?
Jeff Poole's direct phone number is +180161*****
What schools did Jeff Poole attend?
Jeff Poole attended University Of Utah - David Eccles School Of Business, Virginia Tech.
What skills is Jeff Poole known for?
Jeff Poole has skills like Linux, Software Development, Software Engineering, Integration, Testing, Java, Javascript, System Architecture, Networking, Programming, Enterprise Architecture, Systems Engineering.
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