Jeff Ramey Email & Phone Number

Phoenix, Az, Us

Issaquah, Washington, United States

Issaquah, Washington, United States

∙ Responsible and accountable for the deployment process for the department∙ Created and maintained a daily deployment process∙ Facilitate cross-team communication between delivery pods for release planning∙ Identify deployment bottlenecks, work with delivery pods and value stream for improvements∙ Identify risks with deployments and identify mitigation strategies ∙ Responsible for release plan creation including pre/post steps, go/no-go stages, and rollback plans∙ Facilitate deployment retrospectives to identify areas of improvement∙ Provide coaching of the release process to delivery pods and to other Release Managers at Costco∙ Communicate with scrum teams and PMO to deploy a quality product∙ Own the communication of deployment blackouts to the department and to vendors

Issaquah, Washington, United States

∙ Promoted from Technical Project Manager 2 to Technical Project Manager 3∙ Leading the scrum team with transitioning to agile methodologies ∙ Responsible for leading sprint planning, standup and grooming meetings∙ Managed contractors who reported to me for projects ∙ Responsible for maintaining a financial plan and budget of current projects∙ Maintain and communicate current progress, roadblocks, and risks to business stakeholders∙ Work closely with product owners and stakeholders to deploy a quality product∙ Managed multiple projects at once ranging from 2 months to over a year∙ Responsible to drive the project forward when roadblocks are hit to meet the needs of the business

• Promoted from Project Coordinator to Technical Project Manager• Certified Scrum Master• Responsible for transitioning development teams from waterfall to agile methodologies• Release manager responsible for all releases being deployed to production• Manage change review board process to review all changes going to production during peak times• Work with the business owners to deploy approved projects and tasks• Run scrum, planning, standup and grooming meetings• Responsible for creating flow charts, requirements and user stories for projects• Manage projects ranging from two weeks to 18 months• Managed teams ranging from the frontend website, checkout process, website operations and internal tools• Assist and diagnose website issues from the vast knowledge of experiences and provide recommendations

• Promoted from QA Engineer I to QA Engineer II• Responsible for releasing changes to production for website, cart, mobile and internal tools• Black and Grey box testing using Selenium IDE• Responsible for assigning weekly release tickets to coworkers while maintaining strong communication skills between groups• Lead QA Engineer on many projects while leading team members to a successful implementation• Strong knowledge using Jira, Splunk and technical background

• Worked with Windows 2003 Active Directory with permissions and structure• Provided hardware and software support, installation, and repair• Designed and installed server room infrastructure• Created automated off-site backup via FTP server• Setup a server to gain remote access and modify alarm systems to various store locations

• Identified software errors through quality assurance and regression testing• Created processes and evaluation metrics for request for proposals (RFP)• Developed ad-hoc reports for colleagues using java and oracle• Designed a tool to facilitate quick creation of graphs for PowerPoint through VBA with Excel

Redmond, WA, Summers 1999-2007• Designed and installed network infrastructure• Provided hardware and software support, installation, and repair• Worked within a mixed Windows environment including 95,98, 2000, and XP operating systems

Gonzaga-In-FlorenceFlorence, Italy, School year 2005-2006• Provided hardware and software support, installation, and repair• Configured machines to authenticate to the wireless network