Built and directed a Program Management team that lead multiple global R&D programs, ranging from $0.5M to $23M development costs. Selected by VP to manage multi site Technical Publications and Engineering Support departments. • Automated PM processes using eRoom and Project Server template capabilities where programs were instantiated and operational at the ‘press of a button’, improving Program Manager effectiveness by 70%.• Collaborated with Executive Management in the definition of program reviews that provided meaningful, rolled up metrics for all staff, all functions and all programs with associated control functions. Allowed the EVP immediate access to programs issues.• Directed programs in global locations that provided consistent implementation methods for the development teams. Resulted in rapid integration of acquired domestic and international development teams.• Institutionalized program processes and procedures to achieve CMMI maturity L2 and completed preparation for maturity L3 SCAMPI appraisal, resulting in measured evidence of a 2 fold increase in productivity with no loss of quality of the end product.• Managed a team of Technical Writers, reducing headcount and increasing productivity and the Engineering Services Group that provided CAD and Engineering tools support.

British Telecom NA, Dallas, Texas Small R&D startup company in Dallas to develop an Intelligent Networking solution.• Part of small team of secondees, selected to technically inspect an Intelligent Network solution from NEC – solution did not pass the technical inspection• Small team established with ‘venture funding’ from U.K. – 5 staff, budget and approval to engage contractors• Managed the developed of a Service Creation Environment (SCE) for an Intelligent Network solution• Used Object Oriented Analysis & Design (OORA & OOD) methodology using Rational Rose development environment, ClearCase Multi-site configuration management & ClearQuest change management tools• Team produced a working prototype system in 18 months

BT Research labs at Adastral Park, U.K. The central research and development center for British Telecom in the U.K. housing 4,000 highly skilled employees and researchers in communications technology.• Part of team developing an ISDN PBX• Hardware developer for ISDN terminal providing voice and video functionality• 8 bit microprocessor and 4 bit microcontroller terminal design, control using C and assembler code

GEC Telecommunications, U.K. Self contained design and manufacture company building telephones and small PBX systemsEquipment Engineer • Design & Development, to prototype stage, of new telephone products• Responsible for taking prototypes and engineering them into a mass produced item– Control of all product documentation– Liaised with outside suppliers/manufacturers and in-house engineers– Ensured changes for cost reductions/ease of manufacture did not compromise the required end product specification • Analysis and correction of major assembly issues in the production environment