Jeff R. Email & Phone Number

Auckland, New Zealand

- Works closely with Product Manager on the product strategy, vision and roadmap- Works with stakeholders (technical leads, business sponsors, other business units and third parties) to ensure they input into the design of the features and stories- Writes features, defines scope, and ensures product value is well articulated with high level acceptance criteria- Works closely with Business Analyst in breaking down features into user stories and ensuring that these are aligned with goals and to deliver minimum viable product- Define the priorities of the scrum teams and push back stakeholders whenever necessary to ensure the team’s focus on the planned goals- Responsible for ensuring that the top priority work in the backlog is groomed, refined and ready to be pulled into a sprint at any stage - Communicates the outcomes of the Sprint Review to the stakeholder- Manages stakeholder relationships, communications, and expectations for the Scrum team - Reports regularly on release progress to the Product Manager, and reports to other product stakeholders as needed- Tracks progress against product goals and raises up to the Product Manager any issues that could impede delivery - Gathers information that assist decision makers in making decisions, and clearly and effectively reports on impacts to the Product that the outcomes of decision could have

Auckland, New Zealand

- Gathered and Analyzed business needs- Documented requirements and translated into specifications - Written business requirements documentation. Written use cases, user stories, acceptance criteria, and process workflows. - Worked with the Product Owner, stakeholders and clients to identify opportunities to improve and optimize systems and processes- Worked closely with the Product Owner in prioritization of enhancements and project developments- Worked with scrum master in facilitating scrum ceremonies such as daily stand-ups, sprint planning, backlog refinement, sprint review, demos and retrospective- Conducted fortnightly combined sprint review presentation to development teams, stakeholders and decision makers- Conducted peer reviews for project contributors to ensure that project conventions are adhered to and that requirements are correctly implemented- Liaised with Project managers based in Australia on the integration projects of newly acquired CRMs into Debitsuccess- Managed stakeholders requirements and needs- Worked with Business Management/users, Product Owner, Technical Leads, and IT Systems Manager in devising solutions to business needs be it improved or new process flow and application enhancements- Provided production support to finance team specially in ensuring that billing and payout is not disrupted

Singapore

On mission for Credit Agricole Corporate and Investment Bank – Information Systems Asia Pacific, CBI CORE – Finance Team. Responsible for:- Collaboration with Paris Project Managers in identifying client needs- Formulation of solutions based on client needs- Gathering of requirements and analysis- Collaboration with Paris Project Managers for Project Planning and Budgeting- Preparation of Functional Specifications- Coordination with Development team to translate functional requirements into technical requirements- Performed System Testing and Integration- Support during User's Acceptance Test- Preparation of project status report- Level 3 support to back office users in Europe and Asia branches- Conducted functional training to Asian back office users held in Singapore- Conducted functional training to European back office and head office users held in Paris

Makat, Philippines

- Prepared documentation of requirements- Suggested process improvement to shorten project documentation and review- Provided system technical support to client - Performed System Testing and Integration- User’s Acceptance Testing Support- Provided timely project status- Prepared UAT sign-off and project closure documentations- Managed client requirements - Provided support on weekends for system data update during Branch Consolidation - Collaborated with Application Managers in devising technical solutions and work-around on required system enhancements- Managed new core systems of remittance projects within six-months target delivery- Coordinated with Foreign Offices Managers in gathering requirements of new the Front-end Systems- Provided timely and accurate time estimates of documentation- Efficiently documented enhancements of Banking and Remittance Systems- Prepared ad-hoc documents such worksheet tables, data flow diagrams, and flowcharts that aided the project team in analysis of the systems- Coordinated with Vendor Project Managers for systems interface requirements- Identified project and systems dependencies, and provided interim solutions and mitigation plans- Suggested test strategies to users for well-organized and efficient system testing- Established good working relationship with project team by promptly replying on queries, providing heads-up on identified systems changes, and ensuring that issues and concerns are thoroughly discussed and addressed- Performed knowledge-sharing discussions to new project team members to familiarize them in the project and business process - Conducted Systems and business walkthrough to fellow Senior Business Analyst - Organized meetings and discussion with project team and the client- Commended by Senior Project Manager for being efficient in documentation and analysis, a good team player and willingness to exert extra effort to help the team, and having a good foresight