Jeff Simon

Jeff Simon Email and Phone Number

Senior Vice President Professional Services at Tungsten Automation @ Tungsten Automation
Jeff Simon's Location
Denver, Colorado, United States, United States
Jeff Simon's Contact Details
About Jeff Simon

Key Strengths• Building, leading, and expanding successful Professional Services and Customer Success organizations• Driving company growth (value, revenue, & profitability), customer satisfaction and demand for core products with compelling and innovative services offerings• Hands-on, multifaceted executive with broad information technology and business operations experience• Recruiting, developing, mentoring, retaining and motivating high-impact employees to optimize top- and bottom-line growth• Leveraging sales channels and partnerships (business and technology) to accelerate growth• Broad industry expertise: Cyber Security, Gaming, Mobile Marketing, Hospitality, Strategic Management Consulting, Telecommunications, Financial Services, Enterprise Software, and Energy (Power & Utilities)

Jeff Simon's Current Company Details
Tungsten Automation

Tungsten Automation

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Senior Vice President Professional Services at Tungsten Automation
Jeff Simon Work Experience Details
  • Tungsten Automation
    Senior Vice President Professional Services
    Tungsten Automation Feb 2018 - Present
    Irvine, Ca, Us
    - Manage 200+ team members driving $45m in direct services revenue at a 30% contribution margin with world class CSAT (97%) & NPS (84) results- Responsible for developing, evolving, and managing the overall strategy and operation of Tungsten Automation's global professional services sales and delivery team- Services sales and delivery responsibility for the Americas, EMEA & APAC regions, PMO, COE and education services teams supporting a large product portfolio (35+) and extensive customer base (10,000+)- Improved services contribution margin from 18 – 30% and CSAT from 70 to 97%- Successfully integrated multiple acquired companies.
    View
  • Tripwire (A Belden Inc. Company Nyse: Bdc)
    Vice President Of Customer Success
    Tripwire (A Belden Inc. Company Nyse: Bdc) Oct 2012 - Jan 2018
    - Managed Tripwire’s global Professional Services (consulting services, managed services, education services, app & solutions development), Customer Support, and Product Maintenance Renewals Sales departments- Executive team member responsible for sixty percent of Tripwire’s revenue ($95M) and EBITDA - Consistently achieved world class customer support, satisfaction and employee engagement results- Expanded Tripwire's global IT security and compliance services portfolio including development of a key energy sector solution (NERC Solution Suite) and related partnerships (including Belden which acquired Tripwire in Jan. 2015) resulting in substantial new business growth- Launched Tripwire Apps a successful high margin product extension offering- Launched ExpertOps, Tripwire Enterprise from the cloud (SaaS) packaged with managed services
  • International Game Technology
    Director, Professional Services & Enterprise Solutions
    International Game Technology Jul 2008 - Jun 2012
    London, Gb
    - Created and successfully launched IGT's Technical Services portfolio and consulting practice- Led IGT's Professional Services and global Enterprise Solutions departments. Responsibilities included: full P&L, business development, marketing, sales, services portfolio, managed services, delivery, and training.- Launched numerous Professional Services offerings and complimentary products related to: casino marketing, gaming operations, business intelligence, and IT- Built key customer relationships and delivered services to every market segment of the gaming industry- Consistently increased YOY Professional Services revenue and profitability while driving demand for core products and improving customer satisfaction
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  • Igcsystems, Inc.
    Chief Operations Officer
    Igcsystems, Inc. 2005 - 2008
    Us
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  • Independent
    Management Consultant
    Independent 2001 - 2005
  • Zoho Corporation
    Vice President, Professional Services And Operations
    Zoho Corporation 2000 - 2001
    Chennai, Tamil Nadu, In
    View
  • Serena Software (Formerly Merant Plc And Intersolv Inc.)
    Vice President, Customer Solutions
    Serena Software (Formerly Merant Plc And Intersolv Inc.) 1996 - 2000
    San Mateo, Ca, Us
    View
  • Infoquest Solotions Inc.
    Chief Operations Officer
    Infoquest Solotions Inc. 1992 - 1996
  • Cgi Group, Inc. (Formerly American Management Systems)
    Principle
    Cgi Group, Inc. (Formerly American Management Systems) 1988 - 1992
    Montreal, Quebec, Ca
    View
  • Xcel Energy, Inc. (Formerly Public Service Company Of Colorado)
    Data Base Administrator / Team Lead
    Xcel Energy, Inc. (Formerly Public Service Company Of Colorado) 1983 - 1988
    Minneapolis, Minnesota, Us
    View

Jeff Simon Skills

Professional Services Product Management Enterprise Software Business Intelligence Process Improvement Team Leadership Start Ups Business Strategy Strategic Planning Saas Team Building Partnering Gaming Industry It Security Marketing Business Process Improvement Strategic Consulting Customer Support Strategic Vision P&l Responsibility Customer Success Business Acquisition Data Warehousing Database Administration Product R&d Agile Methodologies Business Planning Strategic Roadmaps Technology Integration Mobile Marketing Private Label Mentoring Of Staff Telecommunications Management Consulting Change Management Software Configuration Management Software Engineering Emerging Technologies Project Management Solution Selling Crm Hospitality Financial Services Energy Sales Channel Business Case Modelling Presentations Gambling Customer Relationship Management Business Alliances

Jeff Simon Education Details

  • Colorado State University
    Colorado State University
    Business Administration

Frequently Asked Questions about Jeff Simon

What company does Jeff Simon work for?

Jeff Simon works for Tungsten Automation

What is Jeff Simon's role at the current company?

Jeff Simon's current role is Senior Vice President Professional Services at Tungsten Automation.

What is Jeff Simon's email address?

Jeff Simon's email address is je****@****ail.com

What schools did Jeff Simon attend?

Jeff Simon attended Colorado State University.

What skills is Jeff Simon known for?

Jeff Simon has skills like Professional Services, Product Management, Enterprise Software, Business Intelligence, Process Improvement, Team Leadership, Start Ups, Business Strategy, Strategic Planning, Saas, Team Building, Partnering.

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