Jeffrey A. Twining Email & Phone Number

Austin, Tx, Us

Austin, Tx, Us

♦ Orchestrate a wide range of business-to-business programs and communications development, including: sales and training (computer-based and in-person instructor-led), company profiles, business plans, market analyses, datasheets, case studies, white papers, and technical documentation.Sample successes:o Client: Nanotechnology firm invented a desktop machine that enabled almost anyone to create custom nanoscale structures. Business problem: How to expand sales beyond research facilities staffed with PhDs? How I solved: We collaborated with leading nanotechnology scientists to create a hands-on education program to teach community colleges and high school teachers and students how to work at the nanoscale.o Client: Computer manufacturer developed a way for business customers to customize and upload a standard hard drive image to the factory. Business problem: Demand for the new service grew quickly, as did calls for customer support. How I solved: We created an online system that automated user validation and education.♦ Build and lead cross-functional project teams consisting of product marketing consultants, technical writers, instructional designers, videographers, and graphic artists.♦ Ensure teams effectively collaborate with client founders, executives, directors, engineers, trainers, and other stakeholders. Oversee stakeholder management for client projects.♦ Developed proprietary project management system to plan, execute, and maintain high product quality and client satisfaction for all projects.