Jeffrey Acta Email & Phone Number

British Columbia, Canada

Makati

Manila

Quezon City

For the past six years, I have undertaken multi-tasking responsibilities among which are Training, Human Resource, Research and Development directly reporting to the Vice President for Operations.I handle both the franchise and company-owned stores (that has 33 outlets including Singapore Branches). As a Training Instructor I do field work and conduct internal and external outlet audit and do provincial orientation and training (Cebu, Pampanga,Bicol, Pangasinan, Ormoc and Laguna)… Show more For the past six years, I have undertaken multi-tasking responsibilities among which are Training, Human Resource, Research and Development directly reporting to the Vice President for Operations.I handle both the franchise and company-owned stores (that has 33 outlets including Singapore Branches). As a Training Instructor I do field work and conduct internal and external outlet audit and do provincial orientation and training (Cebu, Pampanga,Bicol, Pangasinan, Ormoc and Laguna). As HR, I’m in charge of hiring employees, conducting orientation for new hires, preparing memos on training and new products, providing seminars to supervisors for up skilling, , preparing disciplinary memos and in giving out refresher courses and updating management about HR concerns. Con-currently, I am a part of the Research and Development Team (R&D) by coordinating with the Production and R&D Manager for new products to be launched and preparing manuals for standard cooking and preparation. The past three years, I was given the privilege of setting-up the four (4) franchise branches in Singapore. Show less

Car park BranchI was in-charge of the entire restaurant operations which includes store analysis, manpower, budget and cost control and performs other duties assigned by the immediate Superior.

In-charge in customer relations, food presentation, table setting, table checking and handling customer complaints

Opening TeamIn-charge of the entire restaurant operations with special emphasis on leadership, budget, cost control, stocks control and manpower scheduling. Training is also an essential task. Quality control and customer relations naturally add to the everyday dealings. Able to work under time pressure.

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Bachelor Of Science In Business Administration, Operations Management

High School, High School