Jeffrey Baker Email & Phone Number

Whiteland, In, Us

Vernon Hills, Il, Us

Chandler, Arizona, Us

Sr. Architect ITO Services at Insight Program Technical Lead Operation Technology• TSA Security Directive C Technical Lead• Identify Critical Cyber Security• OT Device segmentation• OT MECM migration from IT to OT• OT Patching• Windows Hello for Business• MFA in the OT environment• AIP/DLP • Held planning workshops with key stake holders • Daily, weekly meeting with Subject matter experts (SME)• Troubleshooting OT laptop implementation in the OT environment• Azure AD, MECM and Intune• Interviewing and hiring of resources for the TSA-SDC-02

Chandler, Arizona, Us

Microsoft 365 Program Technical Lead• Microsoft Defender Tunnel Architecture, Design and implementation of VPN for MDM•Microsoft Intune, implementation and creation of profiles • Microsoft Endpoint Configuration Manager (MECM), Intune, Autopilot and Desktop Analytics Configuration and administration. •Implementation of weekly training events for all end users.

• Microsoft Intune , implementation and creation of profiles • Microsoft Endpoint Configuration Manager (MECM) , Intune, Autopilot and Desktop Analytics Configuration and administration. •Implementation of weekly training events for all end users.

Virginia Beach, Va, Us

• Manager of ongoing projects $500k• Created Microsoft Licenses SOW• Leadership presentations • Managed staff of current projects of 10 plus technical consultants • Mentored staff on biweekly basis, career path, education and over all understanding of roles and responsivities’• Creation of Statement of work (SOW)• PowerPoint presentation and creation for new account• Solution Microsoft Teams rollout• Created Lunch and learns around Microsoft Teams, Office 365 and Windows 10 for end users’ engagements• Trained Consultants on the administration Microsoft Teams, Office 365 and SCCM• Discovery, planning and migration of Domain Controllers 20012R2 to Server 2019• Creation of Microsoft Teams Health Bots and Telehealth• Understanding of Healthcare and HIPPA• PowerApps, Power Automate creation and integration into Microsoft Teams • Document and plan Microsoft Bitlocker rollout• Recruitment and interviewing of IT consultants for projects through out the United States• Understanding of Healthcare and HIPPA Compliance• Troubleshooting • Relationship building• Vendor management

Virginia Beach, Va, Us

Healthcare• Implementation, design and training with Microsoft Teams • Implementation and design of new Windows 10 1809 and 1903 OS image creation • Windows 10 UI customization, Start menu, Automation of OSD for BigFix deployment• MDT integration into the BigFix OSD environment• Migration from BigFix environment to SCCM• Driver package creation and remediation for Windows 10• Windows 10 application and remediation 2k+ • PowerShell scripting for Windows 10 BigFix OSD creation• Design and implementation of servicing model for Windows 10, 35k devices• Supervised technical engineers with migrations of the current downtime servers• Team Collaboration

Self employed, Working with clients locally and global. Windows 10 migration and SCCM.

Billerica, Ma, Us

Windows 10, SCCM SME at ClearBridge Technology GroupOctober2017- December 2017 • Implementation and design of new SCCM 1607 environment. • Windows 10 UI customization, Start menu, Automation of OSD• PowerShell scripting for Windows 10 production and OSD creation• Planned servicing model for Windows 10

Indianapolis, In, Us

• Created Windows 10 OSD Task Sequence for migration of 3k+ laptops and desktops• Windows 10 UI customization, Start menu, Automation of OSD• Troubleshooting Task Sequence and application install errors• UEFI boot creation • PowerShell scripting for Windows 10 production and OSD creation• Windows 10 1702• SCCM 1607, Planned servicing model for Windows 10

Cincinnati, Ohio, Us

Created Windows 10 OSD Task Sequence for migration of 10k+ laptops and desktops. Windows 10 UI customization, Start menu, Automation of OSD. Troubleshooting Task Sequence and application install errors. UEFI boot creation, PowerShell scripting for Windows 10 production and OSD creation. Documented processes and was the Windows 10 SME.

Fort Mill, Sc, Us

• Migration from SCCM2012SP1 to SCCM 2012R2 • Migration from SCCM2012R2 to SCCM 1604 • Documentation of the migration processes from 2012SP1 to 2012R2 CU5.• Creation of Windows 7 gold image• Creation of Windows 8.1 gold image• Creation of Windows 10 gold image• Creation of task sequences for Desktops, laptops and tablets integrated with SCCM 2012R2, SCCM 1604.• Import and creation of structure and driver packages for each platform• Application package rationalization and packaging for over 100 + packages.• Implementation of Application Catalog for user application distribution.• Implementation of WSUS with SCCM SUP• Migration Office 2010 and 2013• Implementation of Forefront Endpoint Protection from Microsoft through SCCM• Managed, updated and implemented Microsoft Endpoint Protection.• Compliance settings and rule setup of Enterprise environment. • Setup and configured Reporting in SCCM Enterprise environment with custom reports.

Chandler, Arizona, Us

Implementation and Migration from SCCM2007 to SCCM 2012 Documentation the of the migration processes from 2007 to 2012 SCCM.Creation of Windows 7 gold imageCreation of task sequence for us with MDT integrated with SCCM 2012Deployed OMPM and telemetry office 2010 and 2013 tools for mitigations

Redmond, Washington, Us

Completed migration from 2007 Configuration manager to 2012 Configuration manager. Migrated reports and set configuration for Large healthcare client.

Houston, Texas, Us

•Tasked to document the windows XP to windows 7 process.•Completed technical design documentation. •Created Operational and Readiness guides for a step by step process for an environment of over 300k•Created Daily and Monthly migration reports •Held Operational meetings with VP’s to assess the operational, Readiness and migration reports to reflect the process and scope of the migration•Created cookbook for offshore step by step guide and plans. •Team lead for offshore team of 10+ members.•I have been trained on HP ADP and have become well verse in its process.•SCOM2012 Configured management packs and alerts for over 1k servers in a productions environment.•SCOM2012 installed and configured client on 1k plus servers.•Deployed over 400 secondary and 450 Branch Distribution Points. •Created the step by step process for deploying and configuring secondary and the BDP’s•Help create monitoring page to monitor the daily migration in real time.

Cedar Park, Tx, Us

• Worked with Clients on all tasks related to XP to Windows 7 migration.• Technical Lead of Windows 7 project. • Managed the implementation of Windows 7 in a production environment.• Use of MS Office 2010, Microsoft ACT 5.6, WAIK, MDT2010. • Directed meetings with stakeholders.• Steered stakeholders on an accurate path of AD, Windows 7 image, Server, implementation plans and all documentation.• Provided 24x7 imaging and support of Windows 7 configuration and deployment.

• Working with Clients on all tasks related to Windows 7 installation. • Managed the implementation of Windows 7 in a production environment. • Provided 24x7 desktop imaging and support of Windows 7 configuration.• Provided 24x7 server 2008 imaging and support.• Resolved all issues in a production environment for Bakeritservices.• Managed all meetings with client and stakeholders.

Round Rock, Texas, Us

Technical Consultant on Windows 7 Proof of Concepts MDOP, SCCM Windows 7, Kace, AppDnaWindows 7 Readiness AssessmentsDAD-Dell Automated Deployment; from XP-XP and XP-Win7 machinesUser state, Scan State, Load state. USMT 3.0-4.0

• Responsible for the Project Management and Technical Lead for the Entire Project• Completed all tasks related to Windows 7 installation. Handled all aspects of trouble-shooting.• Managed the implementation of Windows 7 in a production environment.• Managed and lead the creation of Windows 7 gold image.• Expertise with VMware, ghost, Windows 7, MS Office 2007.• Responsible for resolution of all OS, hardware, imaging and application issues• Provided 24x7 desktop imaging and support of Windows 7 configuration.• Developed complete Project Plan including all project tasks and associated dates)• Managed regular communication and meetings with all key stakeholders.• Developed & Managed Project Budget• Responsible for the selection of staff to assist in Windows 7 Implementation• Developed Training Program on new systems for end users.• Contract and project completed successfully

Team lead night shift to a staff of six. Oversaw network provisioning and installation of new networks - including verification of operational soundness. Handle all aspects of trouble-shooting.Implementation of 540 Cisco aDSL and T1 Routers - including WIC and Router configuration.Rapidly grasped control of the current Acronis imaging build and application installation process for front-counter Point-of-Sale (POS) and Back-Office Systems (BOS).Assist with the build of SQL 2005 server - physical and virtual.Use MS Virtual Server, Acronis, RDP, EDM and Payment Card Industry Data Security Standard (PCI/DSS) Resolve all OS, hardware, imaging and application issues submitted to the Infrastructure team.Provide 24x7 desktop imaging and support of POS and BOS configurations in over 700 restaurants.Create application packages via Acronis based on the application sponsor's requirements.Enterprise environment: 10,000+ users and 1,000 servers.Implemented Altiris 6.5 and Notification servers for 1,000 servers

Boston, Ma, Us

Altiris Engineer, Work on and supported with 32 DS worldwide. Desktop engineer. Worked on image and processes.

Quickly grasp and document the current Altiris imaging build and application installation process for desktops.Resolved all OS, hardware, imaging and application issues submitted to the Desktop Engineering team.Provided 24x7 desktop imaging support to the Disaster Recovery, Certification and Regional Support teams.Created application packages via Wise Script based on the application sponsor's requirements.Enterprise environment: 70,000+ users and 12,000 servers.Contract complete.

Louisville, Ky, Us

Responsibilities included use of Altiris Deployment Server, PC Anywhere, Ghost, AD, VMware Virtual infrastructure Client 2.02,000 Server enterprise environment, 2000 and XP OS, 2000 and 2003 R2 -32 and 64Imaged, configured, built, deployed, QA'd and trouble-shot.Built servers for a new start up company in this environment using Altiris, AD, Ghost, PC Anywhere, VMware, Terminal services.Contract complete.

Responsibilities included use of Altiris Deployment and Notification servers, Backup Administrator for VERITAS 9.1, HP Storage Works Library. Other uses included Visual Casel 3.1, Backup exec, AD, Cisco IP telephony, SAN Array 1000.Built and worked on HP Proliant Dl360, Dell pc and laptops, and configured network printers.Oversaw the implantation of four Early Education Centers - from installation of all new computers, to set up of network printers, and start up of all systems in these locations - with 400 users.Environment: 50-plus servers, 8,000 end-users, using 2000 and XP OS, 2000 and 2003 servers.

Deployed Windows XP to workstations using Symantec Ghosts (upgrade from Windows 98, and 2000); installed programs, mapped drives, handled network connectivity issues, oversaw nightly tape backups, initiated any necessary data recovery, troubleshot problems and resolved other issues like replacement of old software, VPNs, new NOS's, and new OS's).Migrated and upgraded networking equipment including switches, hubs, and routers from lower-level specifications to industry standards.Rebuilt toner cartridges in order to save client costs by disassembling and rebuilding drums, toners, rollers, and wheels.Utilized precision repair tools including multi-meters, micrometers, and small hand tools in order to repair standard office equipment.Ensured client equipment deliveries in order to save money on shipping costs.Order to accommodate morning deliveries and late afternoon pickups for assigned businesses.

Responsibilities included use of Altiris, Service center, Heat 8.0, Console one, MSOffice 2003, MSOutlook, PC Anywhere, Funk proxy, ISR database, Remote Desktop, Oracle-Orahome81, Cisco VPN Client, Adobe 7.0, A.D. Novell.; Day-to-day responsibilities entailed pushing services and software to client computers, password resets, remote Desktop in to computer to troubleshoot problems and installations - plus replacement of hardware such as drives, memory, motherboards, sound and video cards.Contract complete.

Responsibilities included installing, upgrading and migrating user profiles to new computers and Laptops - plus set up company computers from old domain to new corporate domain.Installed desktop workstations, transferred data from hard disk drive from users' old disk drives to new PC disk drives - plus installed dual monitor video cards.Installed and tested audio video (AV) equipment.Migrated Novell to Windows using Active Directory (AD/Windows XP) to configure group policy settings to automatically install applications to groups/users permitted to use the applications. Active Directory was also used to remove Virus protection, and then we installed third party modem.Contract complete.

Information Technology

Microsoft

Computer Science

Diploma

Education record