Jeffrey Bemis

Jeffrey Bemis Email and Phone Number

Customer Success Manager @ Centime Inc.
Boston, MA, US
Jeffrey Bemis's Location
Boston, Massachusetts, United States, United States
About Jeffrey Bemis

As an Implementation Manager at MineralTree, I have been leading and executing complex projects for over 10 years, delivering solutions that enhance customer satisfaction and business performance. I have a Bachelor of Science in Operations Management and 15+ years of experience in corporate business structures, 10+ working specifically in an implementation role; working with cross-functional teams and stakeholders across various industries and domains.My core competencies give me an affinity for problem-solving, strategy, and effective communication. I'm always looking to constantly learn and grow to develop professionally and personally. My focus is to leverage business skills and knowledge to support and empower clients and colleagues, while also pursuing innovation and growth of the business.

Jeffrey Bemis's Current Company Details
Centime Inc.

Centime Inc.

View
Customer Success Manager
Boston, MA, US
Website:
centime.com
Employees:
64
Jeffrey Bemis Work Experience Details
  • Centime Inc.
    Customer Success Manager
    Centime Inc.
    Boston, Ma, Us
  • Mineraltree, Inc.
    Implementation Manager
    Mineraltree, Inc. Aug 2019 - Present
    Cambridge, Massachusetts
  • Monster
    Senior Product Implementation Specialist
    Monster Jan 2014 - Aug 2019
    *Responsibilities*- Served as liaison between Sales and the customer, post-sale, with the intent to implement products purchased (Job Ads, Enhanced Job Branding; Branded Company Profiles, Social Job Ads for Facebook, Twitter, and Instagram; Twitter Cards, Career Ad Network targeted ads, etc.)- Provided initial product usability support to customer for self-service tools.-Initiated learning and development practices to assist with onboarding and new hire training- Managed multiple projects simultaneously from inception to completion, and engaged appropriate resources when required.- Interfaced and collaborated with cross-functional teams internally throughout Monster's business units at all levels of leadership.- Proficiency in ticketing and email applications such as JIRA and SalesForce.- Well developed understanding and competency in web applications and software tools.- Create CAT codes to provide customer access for solutions integrated with an ATS/Cloud SaaS.- Troubleshoot technical issues and document/manage identified defects where applicable.- Determine potential implementation risks for proposed customer solution.
  • Electronic Environments Co.
    Senior Customer Care Representative
    Electronic Environments Co. Aug 2013 - Dec 2014
    Marlborough, Massachusetts
    *Responsibilities*-Managed daily scheduling initiatives to maximize business growth. -Fast-Paced environment designed to drive productivity and cultivate multitasking capabilities. -Originated and orchestrated preventative maintenance schedules for mechanical units at Fortune 500 companies. -Coordinated infrastructure solutions to upkeep facility maintenance.
  • The Advocator Group
    Intake Specialist
    The Advocator Group Jun 2012 - Jul 2013
    Wakefield, Massachusetts
    *Responsibilities*-Coordinated daily sales metrics, established new communications with potential clients.-Managed client referral inventory list to drive overall business growth.-Spoke with new clients via Shortel phone system, maximized sales potential and cross sell techniques.-Initiated screening practices via established rapport and customer service expertise.
  • Digital Federal Credit Union
    Member Service Representative
    Digital Federal Credit Union Jul 2010 - Apr 2012
    Marlborough, Massachusetts
    *Responsibilities*-Originated, serviced, and maintained loan products and accounts. -Consulted members on delineating and analyzing financial situations.-Relationship development expertise, able to aggressively build solid member basis and drive revenue growth.

Jeffrey Bemis Education Details

Frequently Asked Questions about Jeffrey Bemis

What company does Jeffrey Bemis work for?

Jeffrey Bemis works for Centime Inc.

What is Jeffrey Bemis's role at the current company?

Jeffrey Bemis's current role is Customer Success Manager.

What schools did Jeffrey Bemis attend?

Jeffrey Bemis attended Southern New Hampshire University, Becker College, Keiser University-Ft Lauderdale.

Who are Jeffrey Bemis's colleagues?

Jeffrey Bemis's colleagues are Chandu Ukanti, Harishgoud Madhagouda, Sophia Yu, Naveen Rathod, Sergio Tzianos, Chirag Dugar, Gauri Bhatnagar.

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