* Performed switch hardware maintenance on DMS-500.* Built circuits in DMS as well as Meta softswitch. * Provided assistance on network equipment, including Nortel UE9000.

* Troubleshot problems with switch and network. * Corrected switch translation issues for customers who switched onto company’s network. * Coordinated field services with Verizon and service technicians. * Evaluated LNP problems arising during transfer of the customer’s numbers to On-Net.

RNC Manager - Oversaw day-to-day operations of regional network center (RNC). Served as primary interface to local customer base and sales/marketing team. Developed and implemented work schedules, customer testing, and turn-up schedules. Worked with engineering to correct any equipment discrepancies and translation/provisioning issues. Provided weekly status reports to engineering manager.Facility Engineer - build-out of RNC from empty shell to working switch facility. Oversaw… Show more RNC Manager - Oversaw day-to-day operations of regional network center (RNC). Served as primary interface to local customer base and sales/marketing team. Developed and implemented work schedules, customer testing, and turn-up schedules. Worked with engineering to correct any equipment discrepancies and translation/provisioning issues. Provided weekly status reports to engineering manager.Facility Engineer - build-out of RNC from empty shell to working switch facility. Oversaw contractor progress and maintained company standards. Coordinated LEC and CLEC installation of transport equipment. Interfaced various equipment needed in combined data and voice network. Show less