Roles and Responsibilities• Technical Lead Backup(Nokia’s 1-2-1 Marketing Account)• Shares technical accountability for day-to-day service delivery• Single Point of Contact for Monitoring(Procter & Gamble)• Develop, Review and maintain Monitoring Scripts• Siebel Duty Manager (Procter & Gamble and Nokia) Incident Management and Ticket Handling- Manages the queue and resolve tickets (service calls, incidents) during shift.- Fulfills levels of service agreed in the SLA - Change Implementation- Executes changes correctly within specified change window - Updates change request tasks and/or work orders at the start and end of every executionSoftware/Technology UsedUnix, Perl, Oracle 9g, Oracle10g, SQLPlus, Windows, Siebel, BMC Remedy ITSM

Work Description• Develops, tests, supports and modifies application• Prepares documentation and file transfer procedure• Coordinates with proponent and other companies involves in the projects.• Attends meeting and give back sections.• Setup Unix test/dev servers• Demonstrates the applications created/modifiedProjects/System Developed- ISO 8583 Financial Transaction Gateway for Banks(Mobile Banking) *Developed a gateway that will act as interface between partner’s bank system for financial transactions *Format transaction message to ISO8583 Financial message standard *Provides security in mobile transaction messages *Ensure that sent and received transaction messages are encrypted and can be decrypted respectively. - International Short Message ServiceLanguage/Technology UsedMS SQL, My SQL, Perl, UNIX, Remedy

Work Description• Evaluates programming and systems needs and recommends solutions to problems. • Develops, tests, supports and modifies application systems and databaseProjectsIntelligent Web Form/Electronic Form SolutionLanguage/Technology UsedXML, XSLT, XFDL, EDI, Perl, UNIX

Work Description- Perform a variety of Software Development and/or Maintenance tasks according to established procedures defined by business unit.- Handle technical problems across multiple operating environments ensuring timely delivery of products and problem recovery. - Professionally maintain relationships with customers.- Participates in estimation of effort and schedule for software development or maintenance.ProjectsLexisNexis Global Data FabricationLanguage/Technology UsedPerl, Unix/Shell Scripting, C++, VI, Java, Regular Expressions, XML, XSLT, Mainframe, JCL, PL/I, Java, VISF, Omnimark

Work Description- Design tables and create automation using Visual Basic, MS Excel and Visual Basic for Application for material quantities that base on drawing plans.- Prepare the material quantities that will be added in the system.- Generate reports using SQL.ProjectsKhursaniyah Producing Facilities - Material Take Off AutomationLanguage/Technology UsedVB/VB.net, VBA, SQL, Excel, MS Windows, UNIX, MS SQL Server 2000