Jeffrey Castor's Location
Raleigh, North Carolina, United States, United States
Jeffrey Castor's Contact Details
Jeffrey Castor work email
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About Jeffrey Castor
•Experienced resource manager that has designed and implemented technical solutions for companies in dozens of industry spaces – focusing on needs, cost control, repeatable processes, ROI, and quality.•Skilled technologist that recognizes the value of human capital within complete system solutions and therefore seeks to design business solutions that successfully mix and match technology with the personnel surrounding it•Highly engaging and effective trainer with a remarkable ability to reach employees at all levels of technology expertise•Consummate connector with the capacity to integrate and build cooperation among all facets of business process, including: sales, design, development, manufacturing, human resources, quality assurance, and customer service•Artful implementer of quality systems who balances a mix of requirements with practicality and production considerations.•Effective communicator that can create technically accurate, yet management-friendly presentations, articles, and pitchesSpecialties: *Low cost expandable solutions for small and medium enterprises*Cross-organizational communication*Process redesign*Data analysis and profiling
Jeffrey Castor Work Experience Details
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Sr. Director Of Data GovernanceLittler Sep 2022 - PresentSan Francisco, California, UsAs part of Littler’s Chief Data Officer’s leadership team, will lead the enterprise Data Governance team, partnering with corporate teams, technology organization, and functional stakeholders to develop, expand and mature an enterprise-wide data governance program. Responsible for organizational and operational changes of data governance, taxonomy and master data management while partnering with technology teams to implement the next generation of data tools with modern cloud-based technology. -
Business Strategy Senior Manager, Enterprise DataSalesforce Jun 2022 - Sep 2022San Francisco, California, Us*SFDC acquired Traction on Demand in April 2022; employee transition in June 2022*Primary job functions remain the same as Traction on Demand -
Enterprise Data Business StrategistTraction On Demand Jan 2022 - Jun 2022Burnaby, British Columbia, Ca*Delivered data governance strategic plans, implementation guides, and tooling to clients.*Supported pre-Sales teams with assessing client needs and designing new data governance-specific product offerings.*Trained other Business Strategists to present basic concepts around data governance, MDM, and data model to clients.*Led remote training sessions for implementing business glossary, data quality management programs, and data council structures.*Worked with technical teams to further develop simple tooling for data quality and management activities. -
Director Of Data Governance And ManagementClarivate Jun 2020 - Jan 2022London, Gb*Managed global team responsible for data cleansing and maintenance across core and acquired companies.*Architected tools and processes for data governance activities across the organization including the implementation of a Customer Data Hub and acquisition consolidation activities.*Program managed data quality program and reporting dashboards for customer and product data domains.*Managed 3rd party data provider contracts and relationships. -
Program Manager, Partner Trust And ComplianceRed Hat Jan 2020 - Jun 2020Raleigh, Nc, Us*Managed risk position for Red Hat partner ecosystem.*Implemented processes and technical systems to support partner risk management.*Acted as primary communication channel between headquarters and regional channel management and legal teams for risk management programs.*Oversaw data cleansing and maintenance for compliance documentation.*Improved process efficiencies related to onboarding, re-certification, and special bid processing for Red Hat partners. -
Senior Manager, Data Governance And Quality AssuranceRed Hat Sep 2016 - Jan 2020Raleigh, Nc, Us*Organized and led agenda for Data Leadership Team, as well as the administration of 5 data governance councils.*Established an Enterprise Data Glossary and the administrative processes to support the program.*Created Data Quality Assurance organization to established and measure standards across all data domains.*Reduced 3rd party data supplier costs while implementing efficiency-gaining tools for data stewardship.*Designed data governance certification and maturity model to build trust in data sourcing and reporting reliability across the organization.
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Manager, Data Operations - Strategy And MdmRed Hat Jun 2015 - Sep 2016Raleigh, Nc, Us*Responsible for developing Red Hat's go-forward strategy around Master Data Management and Data Governance as it relates to Customer, Product, and Transactional data.*Work closely with Marketing, Sales, and Reporting teams to manage data security and accessibility. *Manage team responsible for prioritizing SFDC development work (Agile Product Owner), ERP development, Customer Data Hub development, and Operations system integration technologies.*Oversee Business Analysts and Change Management team members working on global business processes, training, and efficiency.
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Principal Data Quality AnalystRed Hat Apr 2012 - Jun 2015Raleigh, Nc, Us*Lead Business Analyst for major corporate integration project (18 months) bringing SalesForce.com, Customer Data Hub, and Oracle ERP system together to enable single source of integrated customer data, low touch opportunity to order processing, and improved quarterly bookings analysis. *Served as product owner for Oracle, SalesForce.com, and JBoss service bus agile development teams prioritizing work activities, defining requirements, and validating solutions.*Coordinated conversion, integration, and user interface development activities with both on-shore and off-shore resources.*Defined data cleansing requirements and methods in preparation for major system integration. *Managed Customer Data Governance council meetings and the development of a Product Data Governance council.
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Quality And Process Management ConsultantInnovector Tech Jun 2009 - Nov 2018*Provide on-site and remote consulting services related to implementation of Quality Management System for multiple customers on the East coast.*Typical projects include design and implementation of Customer Satisfaction programs, training of internal system auditors, efficiency audits and resulting process redesign solutions, and compensation plan proposals*Specialize in the creation and deployment of tracking databases for inventory management, sales contracts, corrective action programs, and equipment maintenance.*Services often include project plan creation and management, business plan reviews, technology design and documentation development.
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Group Leader - Web Applications And CrmDex One Aug 2011 - Apr 2012*Oversee multiple teams responsible for development of web applications and CRM tools. Teams consist of both in-house and off-shore development resources.*Provide consultation to Sales and IT organizations regarding process development, system integration, efficiency analysis, and project management.*Responsible for workload distribution and budgeting related to both projects and on-going support.*Project advisor for implementation of SalesForce.com platform including design of integrated automation of user configuration, mobile applications, and reporting solutions.*Designer of creative cross-functional role within IT to support HR rollout of LMS.
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Area Leader - Corporate Application DevelopmentDex One Feb 2008 - Aug 2011*Managed in-house and off-shore development resources who design, test, implement, and support internal processes and technical interfaces for multiple Health & Welfare, Pension and 401k plans between Oracle HRMS and 3rd Party vendors.*Supported bi-weekly payroll process including new element design and creation, interface integration, and audit activities.*Implemented new ftp solution for use with over 25 vendor interface files resulting in shorter development time and quicker issue resolution.*Oversaw technical personnel to support current and new implementations for Hyperion reporting system.*Restructured support contract with IT development vendor to reduce overall costs by $1M over 2 years while still maintaining required capabilities.*Functioned as liaison between IT Quality Assurance group and Corporate Applications group to develop process and audit solutions that met internal and external compliance requirements.
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Technical System AnalystR.H. Donnelley Mar 2007 - Feb 2008*Implemented new functionality and supported existing HR, payroll, benefits, and talent management systems within main Oracle ERP system as well as peripheral software solutions.*Responsible for realigning and completing implementation project for Workforce Logic contingent worker solution.*Designed data loading and reporting solutions for use in ongoing Open Enrollment preparation and execution.*Consolidated multiple uploading tools and processes into single interface.*Introduced organization and structure to change management system within Corporate Applications group.
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Business Systems AnalystTekelec Oct 2002 - Mar 2007Morrisville, Nc, Us*Designed, specified, and implemented data management systems for the parent corporation.*Analyzed legacy systems, developed implementation plans, and merged five acquired subsidiaries into Oracle ERP during a two year period.*Responsible for data and process integration in 11 modules.*Designed customer merge process within Oracle TCA through process redesign and DQM rules.*Served as liaison between IT and end-users to characterize tool and system requirements, develop specification documentation, aid in testing, and implement training activities for end-users. -
Quality System Engineer IiiTekelec Jun 2000 - Oct 2002Morrisville, Nc, Us*Designed and implemented overall Quality Systems incorporating all aspects of corporate business areas.*Instrumental in Tekelec achieving ISO 9001:2000 and TL9000 registration during this time period. *Activities included developing and writing documentation, training personnel, conferring with suppliers and customers, implementing new processes, and auditing for compliance.*Developed ASP/SQL database for tracking Corrective Action Requests and audit findings across company.*Constructed gap analysis documentation and plans for data conversion, system upgrades, and process improvements.*Developed metrics and reporting solutions in new ERP systems based on user needs.*Conducted troubleshooting and training sessions with employees and consultants to derive viable interim and long-term solutions for data conversion.*Designed improved process flows and data feedback loop systems to drive cost savings and easier revenue recognition activities.
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Quality System ConsultantData Graphics Inc Mar 1999 - Nov 2000Mount Dora, Florida, Us*Implemented an entire Quality System for all business processes from sales leads to manufacturing to shipping to customer service.*Designed and built spreadsheet and database tools for tracking customer, order, inventory, and costing information.*Led company to achieving ISO9002 registration on first attempt.*Aided sales team in streamlining order entry and created technology solutions for tracking requests for products, win/loss records, and quotation modeling.*Refined documentation and job tracking processes throughout manufacturing plant.*Implemented quarterly management reviews to evaluate and approve upon quality metrics.*Provided training on technical and theoretical Quality System information to both labor and management level personnel.*Company realized 20% profit margin increase due to process improvements.
Jeffrey Castor Skills
Cross Functional Team Leadership
Process Development
Process Improvement
Troubleshooting
Problem Solving
Vendor Management
Cost Savings
Requirements Analysis
Prioritization
Process Engineering
Continuous Improvement
Quality Assurance
Testing
Metrics
Documentation
Business Analysis
Sdlc
Root Cause Analysis
Application Development
Integration
Customer Relations
Ms Project
Technical Writing
Vendor Relations
Software Implementation
Business Process Improvement
Team Leadership
Change Management
Mentoring
Team Building
Process Simulation
Management
Operations Management
Software Documentation
Leadership
Software Development
Data Analysis
Oracle E Business Suite
Business Intelligence
Project Management
Salesforce.com
Databases
Manufacturing
Project Planning
Product Management
Visio
Product Development
Jeffrey Castor Education Details
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Alfred UniversityCeramic Engineering
Frequently Asked Questions about Jeffrey Castor
What company does Jeffrey Castor work for?
Jeffrey Castor works for Littler
What is Jeffrey Castor's role at the current company?
Jeffrey Castor's current role is Enterprise Data & Business Strategy Leader.
What is Jeffrey Castor's email address?
Jeffrey Castor's email address is ca****@****hoo.com
What is Jeffrey Castor's direct phone number?
Jeffrey Castor's direct phone number is +191975*****
What schools did Jeffrey Castor attend?
Jeffrey Castor attended Alfred University.
What are some of Jeffrey Castor's interests?
Jeffrey Castor has interest in Science And Technology, Education, Health.
What skills is Jeffrey Castor known for?
Jeffrey Castor has skills like Cross Functional Team Leadership, Process Development, Process Improvement, Troubleshooting, Problem Solving, Vendor Management, Cost Savings, Requirements Analysis, Prioritization, Process Engineering, Continuous Improvement, Quality Assurance.
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