Jeffrey Corbin Email & Phone Number

Escondido, CA, US

Oceanside, California, United States

* Creating and implementing new policies and reporting mechanisms* Researching, recommending, and implementing upgrades to IT systems* Monitoring and responding to various events (lockout alerts, security/policy violations, vulnerability scans)* Maintaining performance/availability for systems and applications* Supporting the help desk during peak hours.

San Diego, California, United States

* Supporting the IT Support Specialist role* Monitoring various network/security applications and appliances and responding to events accordingly* Managing 300+ POS devices remotely via MDM, ensuring PCI-compliance* Tracking IT assets/inventory via spreadsheet and various software* Assisting in maintaining corporate network and new hardware and software.

Greater San Diego Area

* Supporting users via Remote Desktop, PuTTY, VNC clients, phone, and in-person on Linux, Windows, Android and iOS systems* Collaborating on and responding to user-requests and logging repair notes via ticketing system* Setting up and removing user equipment (monitors, desktops, laptops, printers, cables, VoIP phones).* Writing job aides and technical.

Santee, CA

* Selling home services such as U-Verse high speed internet and cable, DirecTV, Digital Life Home Security, home phone, as well as wireless phones, tablets, and wearables* Identifying the right solutions for billing, technical, and account issues* Providing face-to-face technical support of Apple, Android, and Microsoft products* Meeting and exceeding.

Greater San Diego Area

* Driving on-site to customers' homes to install, setup, and troubleshoot home theater and computer systems* Ensuring customers are comfortable and satisfied with our in-home services* Educating on proper use of products and software as well as uncovering needs for additional services and products to benefit the setup* Managing personal daily schedule and.

Tukwila, WA/El Cajon, CA

* Installing software, modifying and repairing hardware, and resolving technical issues on desktops, laptops, and additional devices* Providing base level IT support to non-technical personnel and tracking repairs via ticketing system* Scheduling and allocating hours based on performance, availability, and business needs* Handling in-store customer and.

La Mesa, CA/Tukwila, WA

• Installed software, modified and repaired hardware, and resolved technical issues on desktops, laptops, and additional devices
• Provided base level IT support to non-technical personnel and tracked repairs via ticketing system
• Enforced business policies in a professional manner
• Consistently exceeded sales and customer satisfaction goals on a monthly basis

Cimarron, NM

• Trained rangers in areas of wilderness first aid, leadership development, wildlife procedures and safety, and camp policy
• Evaluated rangers and provided constructive criticism and praise
• Coordinated and assisted on search and rescue and emergency evacuation teams
• Taught classes throughout the summer about local flora, fauna, ecology, and historical figures and landmarks

El Cajon, CA

• Provided patients with their prescribed medications following HIPPA laws
• Assisted pharmacy techs in entering prescriptions into the system
• Helped ensure organization of pickups to allow for quick access