Jeffrey Creagh Email and Phone Number
Jeffrey Creagh is the Vice President of Patient Support at Novant Health, a super-regional healthcare system with one of the largest medical groups in the US. He currently wears a few different hats in this role, focusing mainly on auxiliary patient services and other non-clinical matters including board governance and external operational initiatives. Jeff works diligently to ensure that the support and service provided to Novant Health customers, from patients and visitors to translators and chaplains, enable their integrated healthcare system to guarantee remarkable patient care.Since 2016, Jeff has been making a profound impact on the Novant Health team. He began as the Director of Prospect Research and Donor Management and has since transitioned into other formative roles before becoming VP of Patient Support. Prior to his experiences at Novant, Jeff was the Director of Prospect Strategy & Research at UNC Charlotte and a Prospect Researcher at The Rochester Institute of Technology. He is passionate about highlighting his non-traditional route to healthcare, as well as exploring and exemplifying what exceptional customer service looks like, regardless of industry.In his day-to-day, Jeff explores how tech is impacting healthcare and creating new and innovative ways of caring for and helping others. As communities change, he supports the Novant Health team to redefine goals in addressing language and cultural needs and disability care, amongst other areas of service. Jeff graduated from The Rochester Institute of Technology, where he received a BS in Finance and an MBA in Management & Leadership. He is currently located in Charlotte, NC.
Novant Health
View- Website:
- novanthealth.org
- Employees:
- 11174
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Vice President Operations AdministrationNovant Health Jul 2024 - PresentCharlotte, Nc
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Vice President, Patient SupportNovant Health Mar 2023 - PresentCharlotte, North Carolina, United States
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Vice President, System Executive StrategiesNovant Health Jan 2022 - Sep 2024Charlotte, North Carolina, United States
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Senior Director, Foundation OperationsNovant Health Aug 2018 - Jan 2022Charlotte, North Carolina Area
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Director Of Prospect Research & Donor ManagementNovant Health Jan 2016 - Aug 2018Charlotte, North Carolina Area
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Interim Vice President, DevelopmentNovant Health Foundation May 2018 - Aug 2019Charlotte, North Carolina Area -
Director Of Prospect Strategy & ResearchUnc Charlotte Aug 2014 - Jan 2016Charlotte, North Carolina Area- Managed a newly formed Prospect Research and Prospect Management team, which is a group of four.- Assisted in the planning and preparation for a comprehensive campaign with a goal of raising $200M.- Integrated valuation models and data, using ADVIZOR, to help proactively identify the best prospects for UNC Charlotte to pursue for its fundraising efforts.- Implemented a prospect management process to assist development officers in their fundraising efforts and improve prospect tracking in Banner Advancement.- Wrote policy and procedure documents for Prospect Research and Prospect Management at UNC Charlotte, including establishing templates for frequent types of research requests.- Created a prospect research tracking system to help produce benchmarks and establish goals to improve year to year. - Implemented and assisted in the development of a new CRM system, Complete Prospect, which provides UNC Charlotte fundraiser’s mobile access to prospect information.- Responsible for managing biographical updates in UNC Charlotte’s system of record, Banner Advancement.- Participated in search committees for a Campaign Director, Director of Corporate & Foundation Relations, numerous fundraisers and research/data analyst positions. -
Prospect Researcher IiRochester Institute Of Technology Jan 2012 - Aug 2013Rochester, New York Area- Project leader for researching individual, corporate, and foundation prospects through analyzing research databases including WealthEngine, LexisNexis, iWave, ResearchPoint, and RIT’s data management system, Ellucian Advance. - Worked with University Development staff to maintain valuation models and data in our prospect management system.- Exceeded goals in identifying major and principal level ($50,000+) prospects through research and database analysis by nearly 50% in FY13.- Managed the Research Team’s tracking systems for self-driven projects. - Hired and managed student workers and co-ops for the Research Team each semester.- Trained new full-time employees on team policies and procedures. - Assisted the Director of Research in identifying new resources for research and developing new strategies.- Worked with colleagues and constituents to understand their strategies and ideas. Recommended research projects and analyses to help them achieve their goals. -
Prospect ResearcherRochester Institute Of Technology Jul 2011 - Dec 2012Rochester, New York Area- Assembled and ranked lists of individuals, corporations and foundations based on valuation analysis and modeling.- Responsible for query searches in multiple databases for new leads and lists for coworkers and constituents.- Researched and wrote compelling profiles and summaries on the prospects for fundraisers on strict deadlines. - Helped develop policies and procedures to be followed by the Research Team. Trained researchers as necessary.
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Registration CoordinatorRochester Institute Of Technology Jan 2011 - Jul 2011- Assisted in managing budget reports with processing, tracking and follow-up as it pertained to chapter programs.- Processed event revenue through confidential credit card and paper checks. - Organized and marketed events such as “Tiger Walk”, which draws over 400 participants each year. - Provided support and logistics for over 75 chapter events.- Maintained event registration database for alumni events and activities.- Maintained and developed registration policies to be followed by staff.
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Alumni Relations Student Co-OpRochester Institute Of Technology Jul 2009 - Dec 2010- Kept up-to-date and accurate budget reports.- Provided event logistics management for reunion, affinity, recognition and chapter programs.- Assisted in the development, implementation and evaluation of a comprehensive alumni relations homecoming and reunion program. - Designed and drafted marketing pieces for Brick City Homecoming & Family Weekend.- Assisted in planning, executing and monitoring the marketing, programming, operations and volunteer activities for Brick City Homecoming & Family Weekend.
Jeffrey Creagh Education Details
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Management & Leadership
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Corporate Citizenship Practice
Frequently Asked Questions about Jeffrey Creagh
What company does Jeffrey Creagh work for?
Jeffrey Creagh works for Novant Health
What is Jeffrey Creagh's role at the current company?
Jeffrey Creagh's current role is Vice President, Administration Operations at Novant Health | Redefining CX in Healthcare | Meeting & Exceeding Community Needs | Serving All People.
What schools did Jeffrey Creagh attend?
Jeffrey Creagh attended Rochester Institute Of Technology, Rochester Institute Of Technology, Boston College - Wallace E. Carroll Graduate School Of Management.
Who are Jeffrey Creagh's colleagues?
Jeffrey Creagh's colleagues are Suzanne Wallace, Laura Shinkle, Robin Green, Holly Byrd, April Woody, A. Beth H., Joyce Adams.
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