Jeffrey Duaso

Jeffrey Duaso Email and Phone Number

Client Success Manager | Executive Assistant | Compliance @ Insightwave Ph
Jeffrey Duaso's Location
Central Luzon, Philippines, Philippines
About Jeffrey Duaso

Highly skilled and dedicated executive assistant with years of experience supporting C-level executives and managing day-to-day administrative tasks. I thrive in fast-paced environments, maintaining confidentiality and delivering exceptional results. With my strong organizational abilities and impeccable attention to detail, I excel at coordinating complex schedules, travel arrangements, and meetings, ensuring seamless operations for executives and teams. I'm adept at utilizing various productivity tools and platforms, such as Google Suite, Microsoft Office, and project management software, to streamline processes and enhance efficiency.

Jeffrey Duaso's Current Company Details
Insightwave Ph

Insightwave Ph

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Client Success Manager | Executive Assistant | Compliance
Jeffrey Duaso Work Experience Details
  • Insightwave Ph
    Client Success Manager
    Insightwave Ph Aug 2024 - Present
    Makati, National Capital Region, Philippines
  • Pragma
    Lead Generation
    Pragma Feb 2024 - Present
    Los Angeles, California, United States
  • Hathora
    Executive Assistant
    Hathora Oct 2023 - Present
    New York, United States
  • Eydle
    Fraud Prevention Specialist
    Eydle Jun 2023 - Present
    Los Angeles Metropolitan Area
    Conduct daily reviews of social media channels to detect fraudulent or impersonating accounts.Work with social media platforms to report and remove unauthorized profiles.Collaborate with the legal and compliance teams to ensure all fraudulent activities are addressed swiftly.Provide regular reports on suspicious activity and actions taken.
  • Casap
    Lead Generation
    Casap Oct 2023 - Dec 2023
    New York, United States
  • Stealth Startup
    Executive Assistant
    Stealth Startup Mar 2023 - Sep 2023
    New York, United States
    Prospect Research: Conduct in-depth research to identify potential leads through various channels such as online databases, social media, industry-specific forums, and more.Lead Generation: Utilize different lead generation techniques, including outbound cold calling, email campaigns, social media outreach, and networking to identify and engage with potential clients.Qualification: Evaluate leads based on predefined criteria to ensure they meet the company's ideal customer profile. Filter and prioritize leads for further engagement.Communication: Initiate and maintain contact with potential leads through personalized emails, phone calls, and social media interactions. Clearly articulate our value proposition and tailor messages to their specific needs.Relationship Building: Build and nurture relationships with leads by providing information, addressing inquiries, and showcasing our expertise. Engage in consultative conversations to understand their pain points and needs.Lead Tracking: Maintain an organized and up-to-date lead database, tracking all interactions, progress, and critical information for each lead.
  • Betterbrain
    Executive Assistant
    Betterbrain Jan 2023 - May 2023
    New York, United States
    Calendar management: Efficiently coordinating and optimizing schedules, meetings, and appointments to maximize executive productivity.Travel coordination: Planning and organizing complex travel itineraries, including flights, accommodations, and transportation, ensuring seamless arrangements.Email and correspondence management: Handling high volumes of emails, prioritizing messages, and composing professional responses.Document preparation: Drafting and editing documents, presentations, and reports, maintaining a keen eye for accuracy and consistency.Event coordination: Planning and executing corporate events, conferences, and meetings, from logistics to budget management.Database and file management: Implementing efficient filing systems, maintaining data integrity, and ensuring easy access to critical information.Research and analysis: Conducting in-depth research on diverse topics, synthesizing information, and providing valuable insights.Confidentiality and discretion: Maintaining utmost confidentiality when handling sensitive information and managing confidential projects.
  • Wells Fargo
    Fraud And Claims Representative
    Wells Fargo May 2022 - Nov 2022
    Support and capture all pertinent information from customers about their claimsConduct research and provide updates on the status of new and existing claimsIdentify opportunities to improve customer experience after thorough research of complex account activity, and take appropriate actions to handle the claim
  • Iqvia
    Reporting Analyst
    Iqvia Mar 2020 - May 2022
    Collect, analyze, and interpret data from various sources to generate reports and dashboards.Identify trends, patterns, and anomalies in data to provide actionable recommendations.Collaborate with stakeholders to understand reporting requirements and ensure timely delivery of reports.Automate report generation and distribution processes to improve efficiency.Stay updated with the latest data analysis techniques and tools for continuous improvement.
  • Iqvia
    Quality Assurance Specialist
    Iqvia Dec 2016 - Mar 2020
    Philippines
    Supervise a group of team members, with the main responsibility of coaching, reporting, executing action plans, maintaining utilization, and day to day operational managementEnhanced regulatory, strategic and operational performance to keep in alignment with deadlines.Performed comprehensive analysis of financial transactions, registrations, and accuracy for pharmaceutical companies' programs.Conducts Root Cause Analysis to identify drivers impacting performance, and works closely with Stakeholders and Trainers to improve team performance.Ability to work efficiently as part of a team, share your knowledge with them, and learn from them.A keen eye for detail and a commitment to excellence.
  • Iqvia
    Project Support Coordinator
    Iqvia May 2016 - Dec 2016
    Responsible for calculating and documenting the expenses associated with event planning. This involves accurately tracking costs related to venue rentals, catering, transportation, accommodation, equipment rentals, and other event-related expenditures.Conducts a thorough review of the event expenses to ensure compliance with budgetary guidelines and financial policies. Examine receipts, invoices, and other financial documents, and cross-check them against approved budgets and expenditure limits.Contacts various venues, suppliers, and service providers to verify the accuracy and legitimacy of the expenses incurred. Communicate with these parties to confirm pricing details, negotiate discounts if necessary, and ensure that the expenses align with the agreed-upon terms and conditions.Provide regular updates on expense computations, financial reviews, and the status of expense verification calls. Assist in gathering relevant data and information needed by the planning manager to make informed decisions regarding the event.Provides administrative support to the event planning team. This may include maintaining documentation, organizing files and records, scheduling meetings, preparing reports, and assisting with other administrative tasks as required.
  • Telus International Philippines
    Account Manager
    Telus International Philippines Sep 2013 - Mar 2015
    Canada
    Responsible for building and maintaining solid relationships with clients in medium and large enterprises in Alberta and British Columbia. The primary point of contact for clients, addressing their queries, providing assistance, and ensuring overall client satisfaction.Identify potential leads, conduct market research, and gather relevant data to support sales strategies. Prepare sales presentations, proposals, and contracts.Analyze client accounts, monitor sales activities, and track key performance indicators (KPIs) related to revenue, customer retention, and market share. Generate reports and present insights to the Business Analyst for informed decision-making and strategic planning.Works closely with the Business Analyst and other team members involved in the B2B sales process. We collaborate to ensure smooth operations, effective communication, and successful execution of sales strategies. This may involve coordinating with marketing, customer service, and technical support teams to deliver a comprehensive solution to clients.
  • Vxi Global Holdings
    Provisioning Specialist
    Vxi Global Holdings Jan 2012 - Sep 2013
    Sm Cyberzone Buendia Cor Jupiter And Zodiac, Makati City
  • Acquire Asia Pacific
    Escalation Mobile Specialist
    Acquire Asia Pacific Oct 2010 - Sep 2011
    Wcc Building Shaw Blvd, Mandaluyong City
  • Ict Marketing Services Inc.
    Telephone Banker
    Ict Marketing Services Inc. Oct 2008 - May 2010
    3Rd F Wcc Building, Shaw Blvd, Mandaluyong City

Jeffrey Duaso Skills

Microsoft Office Microsoft Excel Microsoft Word Customer Service Powerpoint English Windows Research Outlook Negotiation Editing Salesforce.com Call Centers Customer Satisfaction Management Team Management Account Management Customer Experience

Jeffrey Duaso Education Details

Frequently Asked Questions about Jeffrey Duaso

What company does Jeffrey Duaso work for?

Jeffrey Duaso works for Insightwave Ph

What is Jeffrey Duaso's role at the current company?

Jeffrey Duaso's current role is Client Success Manager | Executive Assistant | Compliance.

What schools did Jeffrey Duaso attend?

Jeffrey Duaso attended Adamson University.

What skills is Jeffrey Duaso known for?

Jeffrey Duaso has skills like Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Powerpoint, English, Windows, Research, Outlook, Negotiation, Editing, Salesforce.com.

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