Jeffrey Eagle Ii Email & Phone Number

Saginaw, Mi, Us

Midland, Michigan, United States

The Corporate Communications Specialist role is responsible for partnering with global Public Affairs colleagues and Dow leadership to reinforce and advance the Company’s strategy, build trust, support Dow’s reputation and brand, and protect and grow business value. Through strategic, multi-channel and integrated communications support, the role may support a variety of internal and/or external work streams focused on engaging and motivating employees, deepening customer relationships, interacting with media, attracting investors and enhancing Dow’s brand value and reputation. This role is primarily focused on implementation and strategy support.• Researches, plans, maintains and implements communications programs that enhance the organization's relations with employees as well as Dow’s broader community of stakeholders• Tailors global and regional messaging for local audiences while ensuring alignment with global narratives• Creates creative communication campaigns and writes materials, including presentations, website, email content and video development• Delivers communications through various communication channels• Drive message development and consistency across focus areas• Maintains brand visual identity standards, reviews and updates materials as needed to reflect a unified look and feel throughout Dow• Supports and implements ongoing communications as determined by senior communicators and leadership

Midland, Michigan, United States

• Created uniform processes for managing training requests and scheduling instructor-led sessions• Facilitate global team meetings to determine training needs across the four global regions• Design and implement effective content management solutions to increase application utilization• Assist end users with SharePoint 2013 content solutions for their team sites• Develop training curriculum to fill knowledge gaps and drive customer satisfaction• Organize training courses in four global regions and in multiple languages to ensure end user attendance• Deliver key metrics to quantify the success of the training program offered

Midland, Michigan, United States

• Created uniform processes for managing training requests and scheduling instructor-led sessions• Facilitate global team meetings to determine training needs across the four global regions• Design and implement effective content management solutions to increase application utilization• Assist end users with SharePoint 2013 content solutions for their team sites• Develop training curriculum to fill knowledge gaps and drive customer satisfaction• Organize training courses in four global regions and in multiple languages to ensure end user attendance• Deliver key metrics to quantify the success of the training program offered

Saginaw, Michigan, United States

• Responsible for delivering mail to homes and businesses on time six days per week• Set up a route and arrange mail in delivery sequence for multiple routes daily• Adhere to all postal regulations regarding various mail classes• Collect money for fees and obtain signed receipts for registered, certified, and insured mail• Operate approved USPS vehicles to deliver mail or complete collection routes

Saginaw, Michigan, United States

• Coordinate cross-functional efforts to develop new and improve existing processes• Create process documentation to represent stakeholders during IT development efforts• Performed continuous process reviews to align processes (models, goals metrics) with changing business conditions• Develop BPMN compliant processes to document workflow for impacted business units• Facilitate meetings between multiple business units to support corporate goals and objectives• Review IT change requests for process impacts prior to implementation• Write articles for use in company-wide announcements

Saginaw, Michigan, United States

• Conduct new-hire, on-going training and technical monitoring for Customer Care Agents• Communicate/train internal learning developers on document design, eLearning software, web page development, SCORM compliance, and Learning Management System organization• Coordinate with business partners to provide training at remote locations via Webex and Lync• Develop training material including presentations, handouts, webpages and recordings• Directed and authored internal Care Soft Skill educational videos• Manage assigned projects internally and externally to support multiple business units• Managed knowledge base article library and content storage structure for Customer Care Agent reference• Participate in development meetings to ascertain training needs for impacted users• Responsible for eLearning application support, standards, and curriculum deployment

Associate Of Science - As, Computer Science

Bachelor Of Science - Bs, Computer Science

Completed 107 hours toward Bachelor of Science