Jeffrey Eakes Email & Phone Number

Bremerton, Wa, Us

Bremerton, Wa, Us

Plano, Texas, United States

Trained Best Buy Employees on the Samsung Ecosystem.Facilitated one on one and group workshops with customers to show them how to get the most out of their device.Reported daily, weekly, and monthly results to store leadership

Dallas/Fort Worth Area

Responsible for day to day operations of store including: Scheduling, Merchandising, Inventory Control, and On-Boarding New Employees• Improved mobile sales by 40%• Increased overall store performance by 25%• Implemented monthly District Meetings to increase employee engagement and give networking opportunities

Houston, Texas Area

-Manage and develop strategic relationships between LG Electronics and retail partners for the South Central region-Experience in developing talent, coaching teams, and building respected leaders to support business growth in retail and business settings-Proven ability to keep multiple locations aligned while executing organizational initiatives-Conduct company-wide presentations and trainings on a weekly basis to ignite excitement and enthusiasm in onboarding employees around the LG ecosystem-Create hands on trainings and activities to keep our retail partners engaged and educated on our products and services -Identify, prioritize, engage, and educate our retail partners to ensure optimal product placement, increase product knowledge, and increase product recommendation rates for all Samsung products across all major carriers-Plan, meet, and exceed all company KPI’s by working closely with our retail partners through side by side marketing events

Houston, Texas Area

Act as a liaison between the retail channel and leadership Delivering both Face to Face Training and Virtual sessions.-Responsible for driving District and Regional initiatives-Building relationships across several organizations within the company-Responsible for driving Online and Face to Face training initiatives to 95% completion for speed to competency-Through specialized training was able to increase accessory revenue by 25% and tablet sales by 15%-Developed training for New and Embedded employees-Successfully completed training certifications-Successfully trained and launched 5 New Stores in the Houston Market-All 5 Stores performed over 100% to quota at time of launch-Deliver advanced sales skills/products/data, leadership, management, cross-functional and other training sessions using adult learning training methodology, appropriate media, trainer materials, and effective presentation skills- Partner with management, attends regional/area/project meetings, conducts workgroup observations (store visits, floor observations, business-to-business ride-along) for effective use of business acumen (tie to KPIs) through direct knowledge/experience with workgroup.- Partners with national curriculum development teams on national project curriculum development and project support (curriculum review, certifications, UAT, and revisions).

As an Assistant Retail Store Manager the main focus is on delivering quality and strategic growth. In addition we are responsible for ensuring an extraordinary experience for both our external and internal customers.-Implemented process to control SIM card shrink and reduced shrink to under 2%-Increased accessory revenue $21k M.O.M from November to December-Helped to lead Willowbrook to the first Revenue/Profitability cup-Willowbrook continues to lead district in accessory revenue-Launched new store in Heights area of Houston and achieved no less than 125% to quota- Assisted 10 locations inside BJ's covering a large territory from VaBeach to Falls Church, VA.- Participated in weekly DSC, BSC, and OPS conference calls- Facilitated a SMB/Sales refresher class for all BJ's employees.-Increased Small Business sales by 21%- Increased all measurable metrics overall by 25%

Transition role from frontline Sales Representative into Management.-Winners Circle 2008-Mentored new employees-Over achieved 135% to monthly quotas-Participated in Grass Roots events to increase visibility in community and to grow customer base