Jeffrey Ferrell Email & Phone Number

Irvine, California, United States

Irvine, California, United States

Coordinated internal development timelines for vehicle accessory development. Work with Design, Engineering, Product Planning, and Supply Chain to ensure that accessories are developed according to Super73’s Product Development Process and schedule.• Develop a plan to reduce development timing by 50% from the current 18-month schedule.• Provide engineering direction to design staff for accessory concepts before official hand-off to engineering.• Develop tooling cost estimates for new accessory projects to support financial review during development gate review.• Manage accessory development with design staff, engineering, and selected manufacturing sources to ensure on-time and on-budget launches.• Developed and implemented Microsoft Team’s site to create one location for all accessory documentation and communication.• Work with Supply Chain to find new North American-based suppliers to reduce lead time, transportation times, and overseas supply minimum order quantities for accessories.• Work with accessory packaging suppliers to improve the recyclability of accessory packaging by removing non-recyclable materials. Improved packaging can be used for a retail sales setting.• Provide weekly updates to management on current product development status, roadblocks, and next steps.

Santa Ana, California, United States

Customer interface for customer projects. Manage internal and supplier resources to guide programs and projects from quotation to production launch. Provide updates on project and program status to customers and upper management on regular schedules. Maintained program schedules, issues lists, and financial impacts.• Instituted daily product sample meetings to keep the focus on development tasks. Ensure that plant resources are focused on the most critical tasks.• Revised project tracking sheets to record baseline schedules and track revisions to major milestone tasks.• Overhaul Project Management System to provide clarity of responsibility, required tasks, and risk management.• Provide Operations with priority to allow product/process development scheduled into production without interruptions.Single point of contact for customer communication, project schedules, part design changes, tooling issues, quotes for ECOs, sample part runs, and validations. Hold weekly project reviews with customer stakeholders.Issue purchase orders to suppliers for project-related materials, including tooling suppliers.Provide monthly forecast to Finance of project completion dates.

Azusa, California

Was the customer interface for concerns with delivery and product quality back to the distribution and manufacturing teams. Solved product quality issues with manufacturing and service and delivery problems with the distribution centers and manufacturing plants.• Reduced Avoidable Charge Backs(ACBs), charges due to product quality, service issues, or marketing by 42% from 2017 to 2018• Reduced ACBs June 2019 YTD from 2018 YTD by 74%• Improved External Delivery by 26% June YTD 2019 from YTD 2018.• SBU 12 month product Defective Return Rate (DRR) reduced from .13% to .04%Lead a team to develop new material testing procedures that would improve accuracy and reduce time to determine results. Lead a product improvement initiative to enhance the quality of brass impact sprinklers, DRR decreased from 2.60% to 0.01%.Communicated with customers on product quality issues with replacement products, investigation of failures, and closure with root causes and corrective actions.Worked with manufacturing plants in the US and Mexico to improve product quality and reduce delivery times through the use of Kaizen events, 5-whys, PDCA cycles, and Kata.Conduct quarterly plant and safety audits. Lead monthly Quality Council meetings and Quarterly Strategy Plan updates to management.

Corona, Ca

As a successful Engineering Manager, I was recognized for the deployment of the Lean initiative for the manufacturing floor and the engineering office. While at Vizualogic, LLC, I had several notable accomplishments…• Reduced product costs by 20% through the utilization of a new design—moved product from the current supplier to a new supplier.• Improved timing and cost management through the investigation of new methods of generating prototype molds. • Directed team efforts in the development of the next-generation product through the preparation of costing documentation, VOC requirements, competitive analysis, planning schedules, engineering development documents DFMEA, DVP gap analysis, and product specifications.• Minimized warranty costs by 15% through vast improvements to the product.

Fountian Valley Ca

Mobis Parts America was created by the combining of Kia Motors America and Hyundai Motor America Parts Departments under one new company, part of the Hyundai Mobis organization.Utilized leadership acumen as the National Manager of Accessory product development to drive annual sales from $50M to $300M in 7 years through the launch of successful products. My tenure with Mobis Parts America was filled with several notable accomplishments…..• Increased on-time product launch from 25% to 80%+ to the use of extensive project management and product development strategies. • Reduced quotation lead time down to two weeks and slashed cost creep by 30% through the implementation of product specification procedures.• Increased the accuracy of RFQ to product definition at launch through improved specification drawings. • Improved stakeholder communication through the utilization of project management methodologies to monitor project process and issue tracking. • Achieved a 25% reduction in product warranty claim costs through the combination of knowledge of OEM material and system specifications and reliability testing.

Irvine, Ca

Worked with vehicle product planning to determine what accessories to offer in support of vehicle positioning. Worked with suppliers to determine features and benefits along with product timing. Worked with marketing on brochures and other programs to support dealer accessory sales.

Irvine, Ca

At Mazda North American Operations, I was a successful Program Manager recognized for increasing Mazdaspeed Performance Accessories to concept support for Mazda branding and customer experience. My time with the company was filled with accolades. Below you will find my most notable accomplishments….• Increased sales growth by 50% annually for four consecutive years. • Spearheaded the planning, pricing, and marketing of RX8 vehicle accessories to achieve a brand leading $800/vehicle sold of accessories, which was more than triple other vehicles in the Mazda lineup. • Utilized leadership acumen to direct a successful, creative team in the development of point sales materials, online content catalog materials for MX-5, RX-8, CX-9, and Mazda accessories.

Long Beach, Ca

Nurtured strong customer relations and grew corporate accounts for manufacturer industrial automation, and energy controls, providing industrial and commercial customers with solutions for optimizing operational performance and profitability of their plants and facilities.• Improved communication with account stakeholders and executed turn-around strategy that reversed negative sales trend.• Ensured each account received personalized attention, maintaining stellar customer satisfaction ratings despite 150% increase in accounts from a business acquisition.

Torrence, Ca

Managed growth and profitability of company’s largest customer account for division products. Steered smooth and successful integration of a newly acquired company into existing customer base.• Increased number of RFQs from major chassis and bus manufactures by 50%, leading to lucrative deals with Freightliner, BlueBird, Gillig, and Volvo.

Rochester Hills, Mi

Program Manager for GM fascia programs. Coordinated with the part designers, tooling suppliers, and Plastic Omnium plants for launch. Oversaw program tooling budgets that exceeded $10M and consisted of pre-prototype, prototype and production tooling, assembly tooling, check fixtures. Led implementation of the international Project Development system in the US, reported to corporate leadership quarterly on project costs, timing, and issues.