Jeffrey Foo Email & Phone Number

Singapore, Singapore

Leading the Technical Services and Digital Business Analyst team, I lead efforts to standardize technology deployment across various government agencies namely: 1. Building and Construction Authority (BCA)2. Council for Estate Agencies (CEA)3. Cyber Security Agency of Singapore (CSA)4. Infocomm Media Development Authority (IMDA)5. Ministry of National Development (MND)6. Ministry of Transport (MOT)7. National Parks Board (NParks)8. Ministry of Digital Development and Information9. Public Transport Council (PTC)10. Singapore Land Authority (SLA)My responsibilities include collaborating with agency stakeholders, managing the technology infrastructure and office application, governance, rolling out AI tools and training public officers to leverage AI effectively. I ensure consistent implementation of technology solutions, enhance efficiency, and foster stakeholder partnerships

Heading the IT team to support Asia Pacific (ANZ, China, India, Japan, Korea and South East Asia) business objectives.Close collaboration with US and EMEA counterpart to manage information technology landscape and deploy solution globally in digitizing the business operations. Deploying and setup remote and hybrid working environment to continue business activities during COVID lockdown.

Singapore

1. Heading the IT team to support Singapore, Malaysia, Korea, China and Vietnam business objectives.2. Support business in bidding for tender for major project such as SG-KL high speed rail, Changi Airport Jewel, Cross regional line, Eastern region line, Jurong region line, CGH extension, Changi Airport 3rd runway3. Deployment of BCA funded project to enhance business collaboration4. Planning, designing and integration of work process between HR and Finance 5. Collaborate with ASIA and APAC team in deployment of Exchange 2016 Online, Enterprise Voice, Cloud adoption and SDWAN deployment.6. Responsible in planning and deployment of BCP and DR.7. Responsible in staff development, training, coaching and appraisal

Singapore

Managing information technology team across Asia (China, Hong Kong, Korea, Singapore, Malaysia, Philippines, Taiwan, Thailand)

50 Raffles Place #32-01 Singapore Land Tower Singapore 048623

1. Heading the server and network infrastructure, application team and IT Security team, I am responsible to manage the delivery of IT infrastructure service and application services to support the regional business needs (Malaysia, Hong Kong, China and Australia)2. Review all system and application to identify risk / weakness. Design and recommend to the management on cost effective resolution to eliminate the risk, meet current and future business requirement.3. Streamline operations and create / review / enhance policies, procedure and process.4. Initiate regional IT solution and project to enhance operational effectiveness and efficiency. 5. Customer Empathy to build rapport and communicate effectively with individuals and groups of customers at all levels of seniority and influence to understand customer's objectives, challenges, pain points and business requirements.6. Responsible for all aspects of staff management, development, training and appraisal.7. Review all system and generate blue print and identify key weakness, including recommend solution to top management.8. Identify weakness in process and implement security procedure to manage system and application 9. Management of vendor for project implementation and managed service. In addition, data centre outsource management to meet SLA10. Develop and implement Business Continuity and IT Disaster Recovery plan 11. Review and improve network infrastructure connectivity and reduce (a) OPEX by 17%, (b) Fibre line by 28%, (c) MPLS line to AU by 25%.12. Project implementation (a) Fibre line upgrade, (b) SSLVPN, (c) Regional policy portal, (d) Virtualization, (e) Regional firewall upgrade, (f) Regional DMZ setup, (g) Digital signal display, (h) temperature monitoring system, (i) Asset Management System, (j)Payroll system (EPE) migration, (k) Wireless infra tech refresh, (l) Regional web casting, (m) Accounting system (Navision) migration, (n) NAS storage for file share and backup

1. Heading the infrastructure, messaging and End User Computing team, I am responsible to lead a team of 8 personnel in the delivery of infrastructure service to meet the business objectives and requirement.2. Handle procurement activities such as preparation of tender specifications, evaluation, negotiation and award including manage software and hardware contract.3. Coaching, mentoring and development of staff in the career and training roadmap4. Manage and optimise the processes and operations for efficient and effective service delivery meeting customers requirements (1500 end-users)5. Single point of contact to CxO and HOD management in meeting their computing needs6. Responsible in management covering Wintel Server/Appliance (60+), Desktop (1500+) PC, Software and Assets management, Helpdesk, DR, BCP, M1shop IT ops, Mega Roadshow and IT Security.7. Responsible and management of services: Active Directory, Domain controller, Exchange Messaging, Email Archiving, SMTP Gateway, Sharepoint, Intranet, Web Security/Proxy Gateway, Antivirus, IP management, FnP and DNS.8. BCP planning and implementation for end user IT infrastructure

1. Heading the network infra team, I am responsible in identifying info-communication technology to leverage Singapore Prison in improving business efficiency and productivity for new mega Prison, consisting of 9 buildings infrastructure. 2. Planning and preparation of IT infrastructure roadmap for new Changi Prison Complex IT infrastructure to be completed in the year 2014 including, but not limited to, IT strategy such as disaster recovery, server and storage consolidation, server and storage virtualization, desktop security, 10GE networks.3. Responsible in managing Prisons project fund whereby the scope of work includes procurement process in budgeting, launching tender/ITQ/RFQ/RFP, perform evaluation, awarding, implementation and completion/closures of the IT projects.4. On top of project management, I am also tasked to oversee the on-going operation of Prisons IT infrastructure in 15 offsite Prisons situated in different part of Singapore.

Bachelor Of Computer Science With Business, Computer Science

Education record

Education record