Jeffrey George Email and Phone Number
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Senior technical manager with diversified experience developing and testing technology products and services. I am accustomed to managing multiple projects while collaborating with product marketing, development, support and operations from inception to delivery. My areas of experience include building and managing software testing centers of excellence (TCOE), P&L based software development contracting, Medicaid Management Information Systems, product development, software/hardware engineering, enterprise scale e-Commerce systems, personnel management, real-time UNIX operating systems, and technical sales and support. I thrive in a fast-paced, high-pressure environment with particular strengths in team building and organization, analysis and decision-making. US CitizenSpecialties: Quality Assurance, Software Testing, Software Development , SDLC, SSAE Audit, CMMI, Management, Web, UNIX, OLTP, Medicaid, Real-time, Testing, Load & Performance, IT, contracting, State Government, Engineer, Networks, DNS, E-Mail
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PrincipalCsg Government Solutions Dec 2018 - PresentChicago, Il, Us
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Senior Director Of Software TestingCnsi Aug 2011 - PresentMclean, Virginia, UsOversee all test-related activities for Medicaid Management Information Systems (MMIS) business line. Hire, train, and supervise team of 5 managers and 50+ testers for 4 concurrent MMIS projects. Manage test support of multi-tiered, multi-site application architecture. Communicate extensively with clients, engineering, configuration, and PMO teams, and coordinate subcontractor activities. Ensure compliance with all corporate and industry software test methodology standards. Direct system, integration, performance, load, and web interface testing. Monitor deliverables. Carry out risk assessment and mitigation. Develop test plans. Write and review documentation. Administer $4M budget.• Designed and implemented fully documented and verified test program for Washington Medicaid System from ground up meeting CMMI level 3• Replicated test program for multiple State MMIS projects• Reduced production and deliverable costs by leveraging plans and test cases across multiple projects.• Developed operations (development and test) metrics for CMMI level 4 • Successfully led more than 3200 integration tests and 3900 systems tests for single project.• Enhanced efficiency by automating SQL data warehouse and conversion test tools.• Directed Selenium automation development of smoke and regression test suites saving the project over 900 hours of regression testing per release and reducing production post deployment verification by 80%• Project Manager for Amazon Web Service proof of concept migration and load testing of traditionally hosted MMIS system to the cloud in 6 months• Led test program to pass State DDI IV&V audits, conducted by external agency on all Medicaid projects.• Completed CNSI’s first-ever load and performance test payment deliverable ($3.5M) and have successfully repeated these tests for every Medicaid project at CNSI• Successfully completing multiple SSAE 16 SOC2 Type 2 audits• Implemented JIRA defect and sprint tracking including labor tracking -
Sr. Test ManagerSli Global Solutions Aug 2009 - Aug 2012Denver, Co, UsOversee all on-site test-related activities for North Carolina Medicaid Management Information Systems (MMIS) DDI project (with CSC), the Research and Analytics data warehouse project (with Thomson Reuters) and the DSHR BPAS project. Hire, train, and supervise team of 6 senior testers for the three projects. Manage test support of multi-tiered, multi-site application architecture. Communicate extensively with state of NC clients, their engineering vendors (CSC & Thomson Reuters), and PMO teams. Ensure compliance with all corporate and industry software test methodology standards. Oversea system, integration, performance, load, and web interface testing and related deliverables and provide assessments and recommendations to state of NC. Assist state of NC with planning and execution of UAT test activities. Monitor deliverables. Carry out risk assessment and mitigation. Develop UAT test plans. Write and review documentation. Administer $6M budget. -
Director Of Software TestCnsi Feb 2006 - Aug 2009Mclean, Virginia, UsAs Director of Software Test at CNSI, I built and managed a Testing Center of Excellence (TCOE) with oversight on all software test related activities for the Medicaid Management Information Systems (MMIS) line of business. Each MMIS consists of a multi-tiered, multi-site application architecture including web and IVR systems, external interfaces, and integrated COTS products. Working directly with clients, engineering, configuration management, project management office, subcontractor manager and subcontractors, a standard software test methodology was employed for all aspects of the projects which included analyzing requirements, reviewing software design documents, writing test plans, executing test cases for subsystem, integration, performance and load testing, and reporting on test progress and results. Management activities also included continuous risk assessment and mitigation, development and approval of all test plans, managing a team of technical professionals, regular weekly reporting, hiring, employee training, team building, and performance evaluations.
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Software Test ManagerXerox Apr 2004 - Feb 2006Norwalk, Connecticut, UsManaged all testing of multiple state EZ pass contracts for $6.2B global services provider. Supervised team of 19 testers and test leads. Communicated extensively with individual state technology and business groups. Conducted toll and violation transaction, website, disaster recovery, and back office system testing. Ensured varied state requirements met. • Reduced transaction testing from weeks to days by creating automated test suite.• Oversaw software laboratory operations, scheduling, maintenance, and installations.• Facilitated multiple upgrades, releases, and defect solutions.• Increased test capabilities by introducing multiple test tracks.• Enhanced release quality by reducing post-release fixes to zero.• Improved capabilities through cross-training, re-organization of resources, development of test process documents, and automation.• Achieved performance increases by improving morale of test team.• Produced major quality increases by introducing new test methodology standards. -
Manager Software TestingNetwork Solutions Jul 1999 - May 2002Jacksonville, Florida, UsDirected all pre and post-release production system software testing for world’s largest internet domain name registrar. Supported multiple enterprise-level eCommerce and payment systems conducting thousands of transactions per hour. Hired and supervised 20 individuals. Managed projects, reporting, test method development, laboratory operations, procurement, and software installations. Oversaw performance and load testing.• Managed successful build out and operation of new software testing labs.• Increased test capabilities from 1 release per quarter to multiple releases per month.• Improved efficiency by transitioning group to structured development/test/deployment methodology, while reducing developer-introduced scope creep to zero.• Enhanced quality by introducing standardized software test methodology.• Earned Director’s Award of Excellence for superior performance. -
Applications EngineerQnx Software Systems Jan 1994 - Jan 1996Ottawa, Ontario, CaThe responsibilities as the Manager of QNX's foreign office were diverse. All facets of the location selection and opening of the office were researched prior to the office's opening in April of 1992. Extensive travel throughout Europe was required during the evaluation to become familiarized with QNX's indirect sales channel. Having selected Frankfurt, Germany the next step was to obtain office space and equipment. The responsibilities of running the new operation included accounts payable, receivable, and purchasing, travel, coordinating with the home office, and day to day management of the indirect sales channel. Additionally, the European manager supported five distributors in 4 different European countries (France, Germany (2), Switzerland, and United Kingdom). This entailed assisting distributors in larger sales opportunities, providing corporate representation for QNX and the implementation of new distributor programs for sales and marketing. One of the most challenging aspects of this position was working independently and being responsible for all aspects of QNX's European market. The first year of operation showed a 30% growth in sales and the second year 43%. QNX has continued its presence in Europe and has expanded its presence significantly and it continues to be successful -
ManagerEuropean Operations (Qnx Software Systems Jan 1991 - Jan 1994
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Applications EngineerQnx Software Systems Jan 1988 - Jan 1990Ottawa, Ontario, CaDetails available upon request
Jeffrey George Skills
Jeffrey George Education Details
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St. Lawrence CollegeComputer Software Engineering
Frequently Asked Questions about Jeffrey George
What company does Jeffrey George work for?
Jeffrey George works for Csg Government Solutions
What is Jeffrey George's role at the current company?
Jeffrey George's current role is Principal at CSG Government Solutions.
What is Jeffrey George's email address?
Jeffrey George's email address is jg****@****ast.net
What is Jeffrey George's direct phone number?
Jeffrey George's direct phone number is +120232*****
What schools did Jeffrey George attend?
Jeffrey George attended St. Lawrence College.
What are some of Jeffrey George's interests?
Jeffrey George has interest in Civil Rights And Social Action, Environment, Poverty Alleviation, Disaster And Humanitarian Relief, Human Rights, Animal Welfare.
What skills is Jeffrey George known for?
Jeffrey George has skills like Testing, Requirements Analysis, Integration, Quality Assurance, Test Planning, Sdlc, Software Project Management, Unix, Test Cases, Software Development, Requirements Gathering, Software Development Life Cycle.
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