- Track and analyze education legislation, budgetary information and executive actions across 16-state region- Provide timely and detailed responses to requests for information on education policy, legislation, research for other professionals, state elected officials and policymakers, and internal executive staff- Analyze federal actions on education and disseminate information on their effect on member states- Manage publications from conception through publishing and promotion, including division of tasks between multiple writers, necessary background research and editing- Serve as unit VP's back-up contact for legislative and policy stakeholders with emphasis on expert service, research and analysis, and communicating in a sensitive and professional manner- Author and coordinate external communications to stakeholders, colleagues and organization board and advisory council members- Manage planning and execution of events for policy colleagues and organization board and advisory council, including contracting, marketing and execution- Serve as go-to resource for external contact information and coordination of contacts and messaging across organization in collaboration with communications professionals and executive leadership- Provide honest input, feedback and perspectives to internal executive deliberations regarding unit and organization mission and priorities- De-facto supervision role while providing mentoring, training and professional guidance for younger policy professionals- Provide top-flight service and information to stakeholders and constituents in service of improving education for all students- Key participant in hiring, including job requirement formulation, applicant screening and interviews, and final hiring determinations- Maintained, led user adoption and led trainings for internal contact-management and task-tracking software, and served as end-user advocate with information technology professionals

- Communicated with wide range of external agency customers answering questions, providing information and resources, improving external relations and business interactions- Interpreted and applied state laws and regulations to agency functions and projects - Translated project and regulatory needs into information technology specifications- Researched and maintained data crucial to business functions - Performed wide range of ad-hoc research projects- Delivered detailed training to external customers on policy and procedural changes- Created, edited graphics and materials to support major agency projects

- Provided research and interpretation in response to federal student aid policy inquiries- Planned logistics, developed questions, and co-moderated student focus groups - Authored and edited articles and content on student loan policy, other financial aid issues- Coordinated and redesigned electronic distribution of student aid publications and policy guidance- Developed and co-presented training on electronic reference and information resources

- Researched and analyzed proposed legislation to determine effects on current law- Identified relevant information for proposed legislation and maintained a database for that information- Authored summaries of significant enacted legislation for a post-session publication