Jeffrey Gustafson Email and Phone Number

Critical Engineering and Facilities Operations serving USPS Data Center sites in Raleigh, North Carolina, San Mateo, California and Eagan, Minnesota.

Manager of Blue Cross Blue Shield Minnesota mission critical facilities operations including the data center and other critical environment assets. lead a team of building engineers and maintenance techs

Provided process and recommendation guidance for day to day facility engineering engineering and operations for a Fortune 25 Company, 16 million sq. ft. portfolio. Administrated a central maintenance management system (Facility360) preventative maintenance program for the portfolio critical environments and office space.Completed building operational audits. Provided Engineering (65 FTE) staff guidance with safety, energy management and engineering and operationsRecommend operational and capital expenditure. Provided a point of contact as a technical resource for the portfolio staffReviewed vendor scope of work and completed RFPs and contract procurement.Developed operational policy and best practices for portfolio staffParticipated in design submittal review and larger project development such as new building additions• Change Management editor and approver of all change control and method of procedure documentation prior to client submittal. Developed over 2500 change control itemizing the step by step illustration of accomplishing mechanical and electrical infrastructure work.Worked with project team in delivering additional critical environment infrastructure such as generators, UPS and switchgear upgrades for critical environment centric projects such as data centers, call centers and clinics.Established Portfolio (CEM) commissioning requirements. Assisted in Developing Facilities Service Level Agreements with client businesses for data centers; MDFs and IDFs critical environmentsActed as single point of contact for critical environment maintenance and operations in a 24 /7 environmentDeveloped Facilities SLA with client businesses for the data centers; MDFs and IDFs critical environmentsTrained Portfolio personnel in Critical Environment policies and practices such as code compliance, change control and preventative maintenance requirements.

Supervised BSAC Technicians in a 24 by 7 operation at the Building Systems Automation Center including requirements of FLS central station component providing facilities services to the Twin Cites and Duluth campus community such as alarm monitoring of critical research and facility utility systems.

Provided shift coverage for a facilities operations center providing Security, Fire Life Safety and Automation services for properties such as IDS Center, City Center, World Trade Center and Town square in St Paul involving 13 million square feet of high rise commerical office and retail properties.