Jeffrey Howle
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Jeffrey Howle Email & Phone Number

Sr Finance Technology Mgr at SelectQuote Insurance Services
Location: Kansas City Metropolitan Area, United States, United States 9 work roles 2 schools
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Role
Sr Finance Technology Mgr
Location
Kansas City Metropolitan Area, United States, United States
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Who is Jeffrey Howle? Overview

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Jeffrey Howle is listed as Sr Finance Technology Mgr at SelectQuote Insurance Services, a company with 2567 employees, based in Kansas City Metropolitan Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Jeffrey Howle.

Jeffrey Howle previously worked as Sr Finance Operations Mgr at Selectquote Insurance Services and Business Analysis Manager - IVR Analytics & Demand Planning at T-Mobile. Jeffrey Howle holds Master Of Business Administration - Mba, Finance from University Of Missouri-Kansas City.

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SelectQuote Insurance Services

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Profile bio

About Jeffrey Howle

Business Analytics and Intelligence LeaderConsistent record of leveraging data and analytics to improve operational performance and efficiency. Collaborative problem solver with expertise in using big data to provide actionable insights to improve and enhance business operations. Identify root cause of issues and translate complex data into clear, understandable, and actionable next steps. Enthusiastic leader proven to consistently meet commitments with integrity.Transforming Data into Insights | Big Data | ETL | Cross-Functional Collaborations | Improve Operational Performance KPIs | Test vs Control | Customer Experience | Customer Journeys | Financial ModelingTechnical Skills: Languages: SQL, SAS Databases: MS SQL Server, Teradata, Hadoop, Hive, Azure, SAS, Snowflake, MS Access, Oracle,

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SelectQuote Insurance Services
Selectquote Insurance Services
Sr Finance Technology Mgr
Kansas City, MO, US
Website
Employees
2567
AeroLeads page
9 roles · 26 years

Jeffrey Howle work experience

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Business Analysis Manager - Ivr Analytics & Demand Planning

Overland Park, Kansas, United States

Provided decision support analytics, A/B test post-mortem and executive reporting for all Interactive Voice Response (IVR) platforms supporting >100M customers.*Participated in database architecture design for the new T-Mobile IVR (VXIVR) during 2020-2021 that replaced the stand-alone IVRs for the two legacy companies.*Successfully migrated both legacy.

Jan 2019 - Nov 2023

Sr Business Intelligence Analyst | Cognitive Analytics | Digital

Overland Park, Kansas, United States

Provided decision support analytics, A/B test post-mortem and executive reporting for Digital organization (Web, App, AI).*Created new analytics and trended reports highlighting customer contact reasons and rates coming both into and out of Digital from other service channels. *Partnered cross-functionally with other business units, accessing disparate.

2016 - 2019 ~3 yrs

Sr Business Intelligence Analyst | Omni Channel Operations | Cross Channel Customer Journey

Overland Park, Kansas, United States

Provided decision support analytics, A/B test post-mortem and executive reporting for Omni-Channel Operations.*Demonstrated thought leadership creating new analytics and trended reporting focused on cross- channel contact frequency and reasons coming both into and out of all service channels.*Partnered cross-functionally with other business units.

2013 - 2016 ~3 yrs

Customer Experience Manager | Customer Experience | Voice Of Customer

Overland Park, Kansas, United States

Served as an internal change-agent on improving Sprint's customer experience, customer perception, likelihood to recommend (LTR), and customer churn / retention by analyzing internal operations from the customer’s perspective.*Generated an enterprise view of official "voice of customer" dissatisfiers with multiple levels of root cause by researching.

2007 - 2013 ~6 yrs

Manager / Senior Business Analyst | Customer Care Analytics

Overland Park, Kansas, United States

Preserved fiduciary responsibility of $2.0B Customer Care budget via development of ~200 annual business cases / feasibility studies to determine favorability to Customer Care operations. Team produced actionable, fact-based analyses from data mining to presentation of recommendations.*Reduced annual Customer Care operating expense ~$30M annually over a 3.

2003 - 2007 ~4 yrs

Senior Financial Analyst | Emerging Opportunities

Overland Park, Kansas, United States

*Performed financial business case modeling for new business concept incubators. >Wi-Fi, Mobile Financial Services, Wireline Displacement, Automotive Telematics

2002 - 2003 ~1 yr

Financial Analyst | Inventory Reporting & Valuation

Overland Park, Kansas, United States

Resolved enterprise handset and accessory inventory reconciliation problems.*Designed and implemented handset and accessory database report in MS Access with stored queries and procedures for extracting and summarizing sku-level inventory activity contained in disparate relational databases.*Enabled accurate, reconciled reporting of handset / accessory.

2000 - 2002 ~2 yrs
Team & coworkers

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2 education records

Jeffrey Howle education

FAQ

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What company does Jeffrey Howle work for?

Jeffrey Howle works for SelectQuote Insurance Services.

What is Jeffrey Howle's role at SelectQuote Insurance Services?

Jeffrey Howle is listed as Sr Finance Technology Mgr at SelectQuote Insurance Services.

Where is Jeffrey Howle based?

Jeffrey Howle is based in Kansas City Metropolitan Area, United States, United States while working with SelectQuote Insurance Services.

What companies has Jeffrey Howle worked for?

Jeffrey Howle has worked for Selectquote Insurance Services, T-Mobile, and Sprint.

Who are Jeffrey Howle's colleagues at SelectQuote Insurance Services?

Jeffrey Howle's colleagues at SelectQuote Insurance Services include Brett Recker, Kimberly Carbaugh, Taviana Shakoor, Wissal Grass, and Mackenzi Mccullough.

How can I contact Jeffrey Howle?

You can use AeroLeads to view verified contact signals for Jeffrey Howle at SelectQuote Insurance Services, including work email, phone, and LinkedIn data when available.

What schools did Jeffrey Howle attend?

Jeffrey Howle holds Master Of Business Administration - Mba, Finance from University Of Missouri-Kansas City.

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