Lead the Actuarial, Business Intelligence, Capital/Catastrophe Modeling and Advanced Analytics functions for Travelers’ International business with over $2 billion in written premium. Provide strategic direction and focus to a team of 100+ direct and matrixed employees. Member of executive leadership team, participating in strategic, operating and financial plan reviews to establish strategy and drive performance. Develop and implement advanced customer-centric pricing plans and other predictive models to gain competitive advantage and drive profitable growth across all lines of business. Sponsor the iHub and data domain initiative, providing consistent, common and consumable data across the International business. Lead the development and deployment of analytics to foster strong decision-making. Led actuarial and business intelligence due diligence on multiple targets, resulting in Dominion and Simply Business acquisitions. Foster a global actuarial and analytics community while leveraging broader enterprise capabilities.

Led the Actuarial and Analytics function for Travelers’ $900 million Specialized Distribution business. Provided strategic direction, drove organization efficiencies and staff development through a fluid, strategic and collaborative approach. Key member of the Specialized Distribution senior management team. Gained approval to increase staff and attracted top talent to critical positions. Introduced advanced pricing approaches to optimize profit and growth. Developed and introduced point of sale pricing tools to enhance decision making.

Led the Pricing and Reserving departments for Travelers’ $7 billion Personal Lines business. Key member of the Actuarial, Advanced Analytics and Business Intelligence leadership teams. Introduced advanced actuarial approaches and self-service tools. Enhanced reserve review process, including catastrophe estimation, to increase accuracy and timeliness. Outsourced 30+ work processes and introduced project management discipline, resulting in increased capacity, allowing for greater analysis and developmental opportunities. Enhanced and streamlined planning and forecasting techniques, improving timeliness and accuracy. Led enterprise-wide committee developing reserve risk methodology and tools for ERM. Key advisor around content and approach for quarterly analyst calls.

Drove the strategic development, funding, implementation, and evaluation of breakthrough Personal Lines products and services designed to differentiate Nationwide in the marketplace. Led a virtual team spanning more than 50 functional areas and 100 employees and vendors.

Led the development, strategy and implementation of homeowner segmentation; homeowner rating plan integration; research, analysis and data reporting; and competitor monitoring. Led a team of 35+ employees. Gained funding approval to create and deploy an innovative rating segmentation plan to move Nationwide to industry leader. Led implementation of two key multi-variate segmentation rating plans in 41 states in 12 months. Led the development of "point and click" measurement reports, rate impact and best-in-industry competitor tools. Led the Property Catastrophe/Exposure Management, Product/Underwriting, and competitor teams.

Selected as one of initial leaders tasked with shaping the new state manager role, new rating segmentation, risk management approaches and tools. Led strategy and implementation of pricing, risk management and policy actions for auto and property across several states. Led or played a key role in overall strategy, decision making and implementation of regulatory/legal, claim, marketing, sales/distribution and customer communication activity. Developed, gained regulatory approval and led implementation of Allstate’s Strategic Risk Management initiatives in CO and KS, including unique rating programs and risk management solutions for all personal lines. Partnered with KS Department of Insurance to minimize regulatory restrictions. Influenced KS DOI to allow two rate increases in one year, to exceed the 25% maximum policyholder increase, and to adopt new changes. Led CO PIP/PPO profitability team; produced regulatory reform recommendations, claim organization and process improvements; enhanced vendor management, product solutions and customer retention strategies. Partnered with Legal to improve Colorado regulatory environment. Recommended solution adopted by governor/DOI and facilitated approval of an acceptable credit regulation. Provided recommendations and subject matter expertise that contributed to the repeal of the Colorado No-fault (PIP) law.

Led pricing strategy and implementation of rate and rating plan changes for homeowner, renter and condo in key East coast and Mid-Atlantic States including NY, PA, CT, NJ, MD and VA. Gained DOI approval and implemented hurricane modeling and hurricane deductibles by rating territory. Member of actuarial committee on the NY Fair plan. Presented Catastrophe Modeling at the 1998 Insurance Technology Conference. Co-led two Allstate-sponsored hurricane modeling symposiums that drove regulatory approval of the use of hurricane modeling in the East coast and Mid-Atlantic States.

Directed pricing strategy and implementation of non-standard auto rate and rating plan changes for 39 states including FL, NY, PA, VA, MD and WA. Directed Allstate Indemnity’s pricing research team, including rating plan development and updates. Headed the Allstate Indemnity data and measurement team, supporting home office and field offices.