Jeffrey Boyd Email & Phone Number

United States

Jacksonville, Florida Area

Jacksonville, Florida Area

Responsible for the sales and design of security systems to commercial clients. This includes fire, cyber-security, evacuation, burglar and intrusion systems.

Jacksonville, Florida Area

--Responsible for the production of assigned team including managing underwriting and processing pipeline.--Work closely with site management on operational issues including training and implementation of operational excellence initiatives.--Lead meetings with team regarding operational actions.--Provide input into and implement operational initiatives, benchmarks and metrics for standards of performance.--Implements strategic initiatives to ensure profitability of operational plans.--Leads team members in all tactical and strategic initiatives. Ensure the workflows are effective, efficient and deliver a quality loan product. Ensure the workflows compliment and support the overall goals of the sales team as well as those of the business.--Act as a key member of the site leadership team. Represent and act as the business knowledge expert in all matters pertaining to operations. Provide solid insights and guidance in effectively implementing the mission goals and objectives of both business channel and CMI--Lean Certified-- Call Center management including queue management and regulatory control.

Charged with developing and executing consultative sales strategies to sell Internet, voice and video calling. Manage approximately 400 accounts and grew customer base through networking, referrals, cold calling and sales presentations. Accountable for meeting sales quota and maintaining optimal client satisfaction.

Responsible for profit and loss, and providing leadership for the region. Managed a staff responsible for CitiBank products and services. Directed the preparation and execution of CitiBank product strategies to achieve profitability and growth for all assigned states. Directed the complete rate review process, including premium planning and the proposal, filing and implementation of all pricing and product changes. Maintained both efficient and productive broker relationships by reviewing results on a monthly basis and taking actions to correct deficiencies. Selected, trained and developed a high-performing staff. Highly involved in problem solving for customers by negotiating a resolution that favored both customers and company policies.-- Associates Financial Corporation, Jacksonville, FL (Acquired by Citigroup) District Sales Manager (Jan 2001- Jan 2006) State Sales Manager—Florida (Jan 2000 – Jan 2001) Promotion-- Ford Consumer Finance, Jacksonville, FL (Acquired by Associates Financial) District Vice President—Jacksonville (Jan 1998 – Jan 2000) Promotion Account Executive—(Jan 1996 – Jan 1998) Promotion Operations Manager—(Jan 1994 – Jan 1996) Promotion Selected Contributions:• 2-time President’s Award Winner at Citigroup (Number 1 rated manager based on volume and profitability.)• Exceeded Sales Goals by as high as 177%• Underwriting authority to $200K• Won numerous accolades for leadership and sales success• Provided guidance to underperforming account executives and developed business plans to correct their performance • Won several Associates-sponsored Insurance Penetration Contests (This increased company profitability.)

Successful bank branch manager with background in retail and institutional financial service environments. Strong record for turning around underperforming financial sales operations. Successfully rose through business development and sales management roles with increasing responsibility with HSBC, compiling a solid record of turning around underperforming branches and driving top- and bottom-line growth with full P&L accountability.Selected Contributions:• Winner of Triple Crown Award for Best Overall Profitability in the Southeast US • Consistently won recognition as Manager with the Lowest Branch Turnover Rate in the United States • Maintained loan delinquency to company standards• Exceeded Production Goals each year by up to 120%• Daily branch balance sheet management• Hiring of branch personnel• Loss mitigation responsibilities for all branch real estate accounts• Conducted field delinquency calls

Yes, Economics

Activities and Societies: intramural sports

High School, College Prep