Specialties: ISO management system auditing and implementationStrategic planning facilitation, strategy execution facilitation.Leadership development coaching and facilitation.Goal setting and achievement processesEmployee engagement Customer engagement/loyaltyFacilitation of employee process improvement teams (Variation reduction - DMAIC, cycle time reduction and 5S tools).I believe that at the core of every successful business venture is a clear direction driven by a highly engaged workforce. Leaders create compelling vision and values, then work on creating a positive, goal focused and engaging work environment. Employees, challenged by goals and coached through applied leadership, process improvement and customer skills, become the sustainable driving force behind business success. In my twenty years plus as the face of Goal Advantage, I've become valuable to a diverse group of businesses and individuals. I've served as a strategic plan facilitator, aligning corporate and team goals and expectations in an informed and intuitive manner. As a coach, I work closely with owners and executives on developing effective leadership skills, creating engaged workplaces and transforming corporate cultures. I have served as an organizational development advisor working with executives, managers and team leaders on achieving performance results through enhancing leadership behaviors, team dynamics, and organizational interactions.As an ISO management system consultant and auditor, I have worked with organizations to make management systems real, value added and aligned with the vision of the business. I've worked across a wide spectrum of industries to reinvent ISO management systems, identifying wasteful components of key processes and workflows, weaving lean tools and attitudes into the fabric of a company's culture.