As a Senior Cloud Solution Architect specializing in Microsoft Teams Converged Communications and Modern Work, I leverage my expertise to drive digital transformation and enhance communication strategies for enterprises. My role involves designing and implementing comprehensive cloud solutions that integrate Microsoft 365, Teams, and Azure services to optimize business processes and improve collaboration.

ResponsibilitiesMicrosoft 365 Teams Cloud Support. Participate in proactive account management, spot performance issues, analyze problems, develop solutions to meet customer needs, represent them. Create deliverables to address common Microsoft Unified Support customer needs & support mobile-first, cloud-first strategy, share intellectual property with others. Maintain, expand accreditation's and certifications; assist in developing best practices for key technologies & products to support technical team readiness. Consistently apply “lessons learned”, model personal accountability & teamwork. Contribute & participate with meetings to articulate Microsoft Unified Support offerings to all customers; share knowledge thru communities, adapt for customers.

Dedicated Support Engineer - OCS This person will be responsible for delivering OCS and UC technical support and optimization for designated Microsoft enterprise customers. The ideal candidate should have at least 1 years experience with LCS/OCS. It is expected that the candidate will further show evidence of the ability to acquire knowledge from a variety of sources regarding all Microsoft technologies. The candidate will be expected to demonstrate and give examples of forward-thinking and strategic experiences while working in both a reactive and proactive technical mode. The candidate will be expected to demonstrate and give examples of their ability to function and contribute to a team-oriented environment. Excellence in written case documentation is expected, and past cases will be reviewed.

Microsoft UC architect specializing in Exchange 2010, OCS/Lync 2010 and TMG/ISA/UAG.Enabling Technologies is a global IT consulting practice specializing in Unified Communications, Enterprise Messaging, IM & Presence, and Security and Compliancy applications.The single most important differentiator between Enabling Technologies and other Microsoft Gold partners in Unified Communications is our Telephony experience. We have experience integrating to all types of Telephony platforms (Cisco, Avaya, Nortel, Siemens, Mitel, ShoreTel, and Altigen) to provide an end-to-end solution.Enabling Technologies has won back to back Microsoft Unified Communications Partner of the Year awards in 2009 - 2010.

US global escalation sites supporting engineers and architects to maximize the usefulness Microsoft's Office Communications Server Platform. Technologies: IM/Web/AV conferencing, Enterprise Voice (VoIP), PBX Integration with various telephony vendors.

Assist customer with Active Directory and Network Infrastructure assessment and optimization. Designed and implemented VMWare v Sphere solution that allowed the customer to maximize their hardware investment. Migrate customer from on-premise Exchange 2007 to Microsoft BPOS.

Technical lead for Pacific Air Force (PACAF) ISA VPN project. Implementation of CAC enabled L2TP VPN at Hickam AFB (Hawaii) and all their downrange bases (3 bases Japan, 2 bases Korea, Guam, 2 bases Alaska). Update configuration of existing ISA 2006 EE Node at each facility including applying DISA standard security templates and patching existing servers to latest levels. Optimizing base configuration of existing servers including changing existing static routes to correct routing issues. Optimize firewall access policies, removing defunct Activesync publishing rule and test rules that compromised security. Created migration plan to seamlessly roll in a second ISA node into their existing array. Pre-stage build of 2nd ISA node onsite at Hickham and ship to downrange bases. Configure NLB including manipulating IP addressing so that existing IP addressing was used for internal/external VIP's to lessen impact on name resolution. Configure Kerberos Constrained Delegation on 2nd ISA node and configured CAC Enabled VPN. Supervise team of 2 additional engineers who were part of traveling team.

Field Engineer - Quest Migration Practice

Security Support Engineer - ISA TeamProvide Enterprise level support for Microsoft's Internet Security and Acceleration Server (ISA 2000, 2004, 2006) and Internet Application Gateway (IAG 2007) products.Unique

Field Engineer - Quest Migration Practice

Security Support Engineer - ISA TeamProvide Enterprise level support for Microsoft's Internet Security and Acceleration Server (ISA 2000, 2004, 2006) and Internet Application Gateway (IAG 2007) products.Unique