Jeffrey Litzsinger Email & Phone Number

St Louis, Missouri, United States

Recruited to build out and oversee the HRBP model for one of 12 regional Reserve Banks that, along with the Board of Governors in Washington, D.C., make up the United States' central bank.• Provide consultation and customized solutions to support the supervision, credit, and learning functions for a total of 400 employees located at the regional bank in St. Louis and its branches in Louisville, Memphis, and Little Rock.• Serve as a strategic partner and influencer to leaders, managers, and employees integrating HR strategy and providing guidance that adds value to the business; used RACI model to identify tasks and responsibilities.• Effectively created and continuously deliver HR programs related to talent management strategies and supporting Bank leaders in their managerial responsibilities to successfully manage.• Work closely with Bank management to understand business strategies and initiatives, proactively analyze and identify human capital issues and trends, and partner with HR to recommend and implement integrated human capital strategies to enhance attraction and retention provide indirect leadership of peers.• Developed a job progression for Examiners, Instructional Designers, Project Managers, and Analysts; effectively execute talent management programs that support workforce engagement, development and retention strategies.• Oversee talent acquisition, compensation (addressing salary compression and low comp-ratios), benefits, learning and development, HR technology and analytics and ensure HR policies and procedures are well understood.• Lead the full cycle talent review and performance management programs to support ongoing talent development and succession planning including hiring, coaching, development, goal setting, performance review, and compensation awards.• Designed process flow for Talent Acquisition and Employee investigations.

Greater St. Louis Area

Promoted to develop, implement, and administrate human resources services, policies, and benefit programs. for a financial services company that serves the banking needs of consumers and businesses.• Developed strategy and ensured delivery of quality and timely Human Resources policies, programs, processes, systems, and services to the Consumer and Business Banking (CBB) leadership team and more than 2,400 employees at 380 locations.• Led, directed, coached, supervised, trained, and evaluated five Human Resources Business Partners that supported Consumer and Business Banking in St. Louis, Kansas City, Milwaukee, Madison, and Chicago; reported directly to Vice President, Human Resources Director.• Respected for maintaining consistency in administration of H.R. practices with broad knowledge in a variety of disciplines to ensure compliance with employment laws including FMLA, COBRA, Affirmative Action, HIPAA, and ADA. • Served as trusted advisor and provided Employee Relations support to the Midwest Region, Consumer and Business Banking, SBA, and National/Emerging leadership teams on coaching, performance management, labor relations, applicable laws, and regulations consistent with the banks policies and procedures; minimized the banks overall liability with employment actions.• Capitalized on relationship building, influencing, and project execution strengths while continually leading team through the evolution of an HR Business Partner; ensured development plans and goal setting was aligned with the overall corporate strategy.• Prepared and managed HR budgets, ensured all policies, procedures, program and benefits complied with all regulatory requirements, and engaged daily with Associates to solve problems, provide advice and direction, and bring issues to resolution.• Regularly mentored individual employees on leadership or H.R. career development opportunities.

Greater St. Louis Area

Recruited to oversee and administer H.R. initiatives for operations in the south and west region of the St. Louis territory.• Managed talent acquisition, employee relations, and performance management for the St. Louis Metropolitan Market (250 employees) and the Retail Payments division (500 employees) collectively located at 25 branch locations.• Built strong partnerships/relationships with senior leaders to develop/implement “people strategies” to ensure the line of business met its performance objectives with oversight of the full cycle of recruitment and performance management.• Significantly improved the relationship between H.R. and lines of business establishing mutual trust, recruiting and filling open jobs quickly, and reducing turnover which helped improve customer satisfaction and employee engagement.

Master Of Arts - Ma, Human Resources Development

Bachelor Of Arts - Ba, Management