Hard-working and dependable digital supply chain professional with over seven years’ experience at NBCUniversal. I possess a diverse range of skills, experience, and knowledge developed through my education and professional experience. Seeking a challenging position within a dynamic organization to leverage my proven organizational and technical skills.
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Media Prep TechnicianNbcuniversalUnited States -
Customer Service RepresentativePeacock Sep 2024 - PresentOrlando, Florida, United States -
Process Governance SpecialistNbcuniversal Jul 2022 - Sep 2024Colorado, United States- Manage, coordinate, and distribute high-volume content requests while adhering to strict delivery deadlines.- Analyze data from internal systems to identify, assess, and provide recommendations for improvements to team and organizational effectiveness, efficiency, and work products.- Coordinate and facilitate multiple internal and external team meetings to ensure goals are aligned, strategies are communicated, and expectations are clear.- Manage multiple trackers, schedulers, and… Show more - Manage, coordinate, and distribute high-volume content requests while adhering to strict delivery deadlines.- Analyze data from internal systems to identify, assess, and provide recommendations for improvements to team and organizational effectiveness, efficiency, and work products.- Coordinate and facilitate multiple internal and external team meetings to ensure goals are aligned, strategies are communicated, and expectations are clear.- Manage multiple trackers, schedulers, and documentation on processes for ingesting media content into internal libraries.- Identify and report potential risks, as well as identify risk management/mitigation strategies to process governance efforts.- Experience in quality management practices to reinforce source reliability with clients.- Manage delivery of client request content and ensure titles, languages, and formats adhere to client requirements and specifications.- Excellent communication and interpersonal skills with experience in effectively interacting with all levels of customers, such as clear and concise communication of content trends and insights to various stakeholders across NBCUniversal and serving as liaison to various departments and distribution outlets.- Troubleshoot and resolve problems quickly and effectively at the lowest level of escalation.- Streamline rejection workflow to increase efficiency and reduce duplicate efforts creating a more effective and satisfying turn around to clients and involved stakeholders.- Performed root cause analysis efforts on companywide rejections to determine common issues, problems, and other patterns.- Ability to adapt, resolve, or implement solutions in response to changing customer needs.- Support change management within the organization by actively participating in organizational forecasting and key initiative implementation strategies to formulate specific, measurable, and achievable short- and long-term planned actions of improvements. Show less -
Global Client Ops CoordinatorNbcuniversal Media, Llc Jan 2019 - Jun 2022Greater Denver Area-Serve as the liaison to various departments in order to fulfill content to all distribution outlets.- Support brand/client engagement for day-to-day publication of NBCU content to secondary distribution platforms/clients-Help maintain operational rigor across the entire digital supply chain from inbound content delivery to NBCU facilities to outbound deliveries to multiplatform partners-Create work orders & maintaining scheduling grids-Quality control and proofing of associated… Show more -Serve as the liaison to various departments in order to fulfill content to all distribution outlets.- Support brand/client engagement for day-to-day publication of NBCU content to secondary distribution platforms/clients-Help maintain operational rigor across the entire digital supply chain from inbound content delivery to NBCU facilities to outbound deliveries to multiplatform partners-Create work orders & maintaining scheduling grids-Quality control and proofing of associated metadata fields for XML distribution packages-Manage metrics, tracking and reconciliation of deliveries to all distribution platforms Show less -
Ingest CoordinatorNbcuniversal Media, Llc Jan 2019 - Oct 2019Greater Denver Area-Monitor inbound orders & maintain scheduling grids-Restore media from archive and upload to content management system-Help maintain operational rigor across the inbound content workflows of the delivery supply chain-Act as a point of escalation for content issues, content revisions and special requests-Quality control and proofing of associated metadata fields for XML distribution packages-Understanding of media management upload and ingest workflows in order to escalate… Show more -Monitor inbound orders & maintain scheduling grids-Restore media from archive and upload to content management system-Help maintain operational rigor across the inbound content workflows of the delivery supply chain-Act as a point of escalation for content issues, content revisions and special requests-Quality control and proofing of associated metadata fields for XML distribution packages-Understanding of media management upload and ingest workflows in order to escalate issues to the proper support or engineering group Show less -
LoggerGolf Channel Jan 2018 - Jan 2019Orlando, Florida Area- Maintained video archives of previous broadcasts.- Coordinated broadcasts with other markets to ensure simultaneous airing.- Worked closely with Show Producer/Director during live shows and studio recordings.- Managed advertising tracking to ensure correct ads run during programs.- Monitored multiple live broadcasts to ensure no errors occur.- Kept in depth notes of occurrences during live broadcast which were used for post broadcast meetings for other productions.-… Show more - Maintained video archives of previous broadcasts.- Coordinated broadcasts with other markets to ensure simultaneous airing.- Worked closely with Show Producer/Director during live shows and studio recordings.- Managed advertising tracking to ensure correct ads run during programs.- Monitored multiple live broadcasts to ensure no errors occur.- Kept in depth notes of occurrences during live broadcast which were used for post broadcast meetings for other productions.- Ability to use a multi-line phone and other typical office equipment, type 50+ words per minute, and respond promptly to inquiries, concerns, and issues. Show less -
Programming InternGolf Channel Jan 2017 - Jan 2018Orlando, Florida Area- In-depth research to map out optimal Production releases in yearly calendars.- Participated in scheduling meetings to discuss changing landscape and upcoming projects.- Coordinated broadcasts with other markets to ensure simultaneous airing.- Assisted with program scheduling and planning of upcoming show placement in broadcast using Google Sheets and Microsoft Excel. -
InternCntv - Convention News Television May 2016 - Aug 2016Winter Park, Florida- Assisted with writing and proof marking scripts.- Researched topics for discussion points in presentations.- Worked collaboratively to create engaging promotion material to drive consumers to different client products present at various conventions across the country.- Pulled and imported B Roll assets for marketing material.
Jeffrey Lowery Education Details
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Radio And Television
Frequently Asked Questions about Jeffrey Lowery
What company does Jeffrey Lowery work for?
Jeffrey Lowery works for Nbcuniversal
What is Jeffrey Lowery's role at the current company?
Jeffrey Lowery's current role is Media prep technician.
What schools did Jeffrey Lowery attend?
Jeffrey Lowery attended University Of Central Florida, Palm Beach Community College.
Who are Jeffrey Lowery's colleagues?
Jeffrey Lowery's colleagues are Dieu Ha, Kristina Edwards, Danielle Rothenberg, Omar Michael Elhage, Brandon Bachrach, Isabel Klein, Yusuf Chuku.
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Jeffrey Lowery
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Jeffrey Lowery
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