Jeffrey Carroll

Jeffrey Carroll Email and Phone Number

Sr. Compensation and Benefits Analyst @ Amerisure Insurance
Cleveland, OH, US
Jeffrey Carroll's Location
Greater Cleveland, United States
Jeffrey Carroll's Contact Details
About Jeffrey Carroll

Senior Benefits Analyst with 8+ years of experience in Benefits and Total Rewards Program administration and design. Excellent communicator and collaborator. Ability to relate and resolve issues for all levels of employees with efficiency and accuracy. Empathetic and considerate with outstanding follow-up skills. Detail-oriented with the ability to see the big picture and work strategically. Key areas of skill and expertise include: • Total Rewards Administration • Benefit Planning• Quality Assurance Testing• Customer Service• Data Analytics • TPA Interaction • HR/Benefits Administration • Compliance: ERISA, HIPAA, ACA, ADA• Project Management • Mentoring• Team Leadership • Problem Solving • SAP – HCM • PeopleFluent• ADP Payroll • Microsoft Office: Word, Excel, Outlook, PowerPoint

Jeffrey Carroll's Current Company Details
Amerisure Insurance

Amerisure Insurance

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Sr. Compensation and Benefits Analyst
Cleveland, OH, US
Website:
amerisure.com
Employees:
832
Jeffrey Carroll Work Experience Details
  • Amerisure Insurance
    Sr. Compensation And Benefits Analyst
    Amerisure Insurance
    Cleveland, Oh, Us
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  • Amerisure Insurance
    Sr. Compensation & Benefits Analyst
    Amerisure Insurance Jun 2022 - Present
    Cleveland, Ohio, United States
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  • Great Lakes Cheese
    Total Rewards Analyst
    Great Lakes Cheese May 2021 - May 2022
    Cleveland, Ohio, United States
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  • American Greetings
    Sr. Benefits Lead
    American Greetings Nov 2018 - Mar 2021
    Cleveland, Ohio, United States
    • Strategized, planned and implemented benefit and wellness initiatives to promote a high-performance culture. • Analyzed Total Rewards trends for recommendation to the Benefits Advisory Committee by benchmarking metrics against other organizations in the industry.• Reviewed and recommended benefit enhancements.; analyzed costs and feasibility. • Led project teams to execute benefit programs effectively and efficiently, including annual enrollment and audits by assigning roles and tasks, coordinating meetings, and educating associates.• Implemented a direct billing program to capture premiums from inactive employees, fully automating the process. • Conducted annual ERISA Compliance testing for the Company’s defined contribution retirement plan by extracting and validating payroll data and performing any corrections as needed.• Implemented a new call routing system and escalation support path to streamline associate experience, allowing associates to directly contact benefit providers, resulting in less volume of calls to HR Team.
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  • American Greetings
    Sr. Compensation & Benefits Administrator
    American Greetings May 2018 - Oct 2018
    Cleveland, Ohio, United States
    • Coordinated system testing and execution for retiree and associate populations.• Served as Subject Matter Expert (SME) and consultant for benefit administration by having a high understanding of the organization’s plans and protocols, while understanding associate needs and setting expectations.• Proactively developed and monitored HRIS (SAP-HCM) and enrollment system reviews.
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  • American Greetings
    Compensation & Benefits Administrator
    American Greetings May 2015 - Apr 2018
    Cleveland, Ohio, United States
    • Partnered with Finance, Payroll, and HR to drive successful Total Rewards processes.• Supported two third party benefit administrator implementations.• Documented the HR organization’s standard operating procedures and implemented automation enhancements.• Led benefit orientation for newly hired associates and engaged associates one on one consultation meetings.
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  • American Greetings
    Sr. Employee Service Representative
    American Greetings Sep 2012 - May 2015
    Cleveland, Ohio, United States
    • Mentored team of 5 junior Employee Services Representatives through coaching, training, providing assistance with day to day problem-solving. • Developed efficiencies in department practices yielding a 33% increase in associate satisfaction. • Delivered unparalleled customer service to associates by ensuring timely and accurate resolution of concerns and issues.
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  • American Greetings
    Hr Compensation & Benefits Intern
    American Greetings May 2012 - Sep 2012
    Cleveland, Ohio, United States
    • Updated policy documents, communications, and benefit website.• Managed wellness fairs and 1 on 1 sessions between vendors and associates.• Conducted job evaluations and benchmarking.
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Jeffrey Carroll Skills

Time Management Customer Service Employee Benefits Conflict Resolution Payroll Public Speaking Employment Law Negotiation Training And Development Listening Skills Compensation And Benefits Compensation Benefits Data Entry Leadership Microsoft Excel Human Resources

Jeffrey Carroll Education Details

Frequently Asked Questions about Jeffrey Carroll

What company does Jeffrey Carroll work for?

Jeffrey Carroll works for Amerisure Insurance

What is Jeffrey Carroll's role at the current company?

Jeffrey Carroll's current role is Sr. Compensation and Benefits Analyst.

What is Jeffrey Carroll's email address?

Jeffrey Carroll's email address is je****@****ngs.com

What schools did Jeffrey Carroll attend?

Jeffrey Carroll attended University Of Toledo.

What skills is Jeffrey Carroll known for?

Jeffrey Carroll has skills like Time Management, Customer Service, Employee Benefits, Conflict Resolution, Payroll, Public Speaking, Employment Law, Negotiation, Training And Development, Listening Skills, Compensation And Benefits, Compensation.

Who are Jeffrey Carroll's colleagues?

Jeffrey Carroll's colleagues are Josh Ekiss, Cris, Tamisha Foster, Elizabeth Harris, Jan Allen, Michelle Siwik, Brittany Johnson, Colleen Mcelroy Devito.

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