Responsible for leading the project management office to deliver Bayer hardware and informatics software solutions to customers across the U.S. by providing leadership and enabling our project teams to delivery exceptional customer experience across our portfolio of hardware and software products.

Facilitate installation, integration, and training of Radimetrics Enterprise Platform products and Bayer Injection systems for key customer accounts. Deliver milestones in a timely, high quality, and cost-effective manner. Track and control project budgets and schedules and ensure that operational and technical stakeholders have knowledge and training required for success. Communicate extensively with customers to minimize problems. Serve as technical liaison consistently sought after for advice and input in difficult technical situations

Track record for guiding full range of regional field service operations for innovative medical device and system, ensuring customer satisfaction through high quality service and problem resolution. Adept project manager confident in working with customers to prepare work spaces for device installation, managing logistics related to scheduling, training, and follow-up. Analytic performer with ability to troubleshoot and resolve underlying issues. Skilled in translating highly technical information for use by lay audiences. Regional Field Service Expertise Customer Relationship ManagementProject / Logistics Management Contract NegotiationsStaff Supervision / Coaching Installations / Maintenance / RepairsSales / Business Development Meet / Exceed Service Revenue Quotas