Jeffrey Manrique Email and Phone Number

Empowering students to achieve lifelong success in dynamic careers

• Manage tenant Move-In’s/move-Out’s by acquiring proper authorizations, collecting certificate of insurance as necessary, and providing resident’s introduction package which includes emergency contacts, insurance requirements, rent collection procedures, and maintenance request procedures.• Coordinate entry of all property information and established reporting protocols for maintenance requests, preventative maintenance, vendor and tenant Certificates of Insurance, and key lease date tracking within the Building Engines system Building Link.• Provide superior customer service to all tenants, clients, contractors and vendors by respond to requests/problems in a timely and courteous manner, and following-up to ensure satisfactory resolution of all issues.• Conduct daily inspections of property and tenant spaces to ensure compliance with leases and the proper upkeep of the property.• Request and obtain completed W-9 forms from all vendors and process all invoices for Manager’s approval and payment.• Schedule and coordinate quarterly meetings with board members and management team to discuss pertinent issues, and work with Property Manager and Engineering staff to plan annual safety warden meetings. • Coordinate and track inventory of all property equipment, and contact vendors/contractors for repairs and regular maintenance of property equipment.• Assist Property Manager in all preparation of monthly delinquency reports and letters, annual reports, business plans, financial statements, RFPs, transaction related documents, and prepare daily reports, correspondence, expense reports, and other administrative forms such as manual adjustment forms.• Established and maintain record keeping system to track residents, employees, and contractors’ contact information including emergency contact numbers.• Arrange for courier service, track all overnight deliveries, monitor supply levels, and replenish when necessary.

• Responsible for implementing the building's Fire Safety Plan.• Inspect buildings to locate hazardous conditions and fire code violations such as accumulations of combustible material, electrical wiring problems, and inadequate or non-functional fire exits.• Present and explain fire code requirements and fire prevention information to architects, contractors, attorneys, engineers, developers, fire service personnel, and the general public.• Conduct fire code compliance follow-ups to ensure that corrective actions have been taken in cases where violations were found.• Attend training classes to maintain current knowledge of fire prevention, safety, and firefighting procedures.• Write detailed reports of fire inspections performed, fire code violations observed, and corrective recommendations offered.• Identify corrective actions necessary to bring properties into compliance with applicable fire codes, laws, regulations, and standards, and explain these measures to property owners or their representatives.• Recommend changes to fire prevention, inspection, and fire code endorsement procedures.• Inspect and test fire protection or fire detection systems to verify that such systems are installed in accordance with appropriate laws, codes, ordinances, regulations, and standards.• Teach public education programs on fire safety and prevention.• Review blueprints and plans for new or remodeled buildings to ensure the structures meet fire safety codes.• Conduct fire exit drills to monitor and evaluate evacuation procedures.• Supervise staff, training them, planning their work, and evaluating their performance.• Schedule concierge manpower, deal with payroll issues.• Keeping the communal areas tidy and providing a security presence on-site• Maintain logbooks for visitors, contractors, keys, elevators, incident reports, daily activities• Monitor CCTV monitors for suspicious activities

• Enforced asset protection procedures, Risk Control requirements, and all applicable Company guidelines.• Learn and use CCTV surveillance equipment• Ensured the Company policies and procedures related to the detection, apprehension, and processing of shoplifters were followed.• Worked with management and other Associates to ensure measures are in place to deter internal and external theft.• Meet with Audit Leads and Audit Teams to discuss and analyze opportunities as a result of the unexplained loss of merchandise.• Monitored, instructed, and directed supervisory personnel and other Associates in preparations for and the completion of yearly inventory.• Monitored Company assets by completing monthly and quarterly audits in the shrinkage reduction, Quality Assurance, and Risk Control areas.• Reviewed and analyzed accident loss trends and developed effective Risk Control solutions in an effort to reduce loss.• Conducted visits to locations to assess the level of execution of Company Risk Control programs, identify and evaluate areas of success and opportunity, and provide controls and solutions.• Developed strategies for preventing shrinkage and/or accident opportunities.• Maintain control of master key inventories and ensure the proper whereabouts/existence of all master keys.

• Crime Prevention and Investigation• Trained new employees• Scheduled manpower • Daily tour reports • Dealt with payroll issues• AVP personal assistant• Maintain control of master key inventories and ensure the proper whereabouts/existence of all master keys. • Ensure that procedures are being followed• Track schedules and budgets• Moralize the team• CCTV surveillance equipment• Plan ahead and decide what gets done and when• Set priorities• Hire and fire team members• Establish and maintain procedures to reduce any internal theft/losses.