Jeffrey Martin Email and Phone Number

- Led the organizational change management for Workplace, an initiative focused on design standards and utilization-based occupancy planning.- Developed change management program that supported the enterprise return to office and neighborhood/ unassigned seating.- Created journey maps and personas to help develop solutions and deliver customized experiences. - Design and deliver workplace success resources, education and toolkits for employees and managers.

Workplace and facilities consulting that helped organizations develop flexible work cultures that align with business culture, strategy and long term vision. Co-working space consulting- Community development and support- Workspace design- Change management Mobility program analysis, development and support- Analysis and recommendations- Software- Training- On-going continuous improvement plan

• Responsible for coordinating all activities related to the development and expansion of the Alternative Workplace Strategy (AWS) telecommuting program. Participation has increased over 50% since April 2010.• Develop initiatives that provide support and resources to over 1,400 AWS Community members while maintaining a 95% satisfaction rate.• Responsible for the company’s overall strategic space utilization strategy• Team process engineer responsible for documenting existing processes and developing a strategy to improve processes.• Implemented a “department neighborhood” shared office space concept to increase workspace efficiency. This effort avoided the cost of adding additional real estate as well as the furniture and construction costs related to new space. Improved the employee to space ratio from 1.1 to 1.4:1.• Created a hoteling space strategy for contractors in multiple locations. This strategy accommodated over 800 contractors in approximately 460 seats (1.7 to 1 employee to space ratio)• Responsible for business continuity planning for the space planning group as well as alternate business continuity planner for the Corporate Services organization.

Responsible for leading a workplace strategies and services department that managed space, furniture, relocation and facilities information for over 4 million square feet across over 100 locations globally.

Created a long-range facility & real estate strategy that included recommended lease/own ratios, building budgets and exit strategies. Worked with senior management to come up with innovative solutions to real estate challenges. Managed complex reconfiguration projects by developing budgets, proposed plans and coordinating vendors.

Responsible for consulting & technical support group. Coordinated the specification, development and release of new CAFM and IWMS web-based products. Managed the related business processes from conception to product launch.

Successfully established and documented processes and procedures for the maintenance of data and CAFM / IWMS applications. Responsible for coordinating and managing three million square feet of space for an international pharmaceutical company.Also, served as an Information Technology (IT) Manager for 30 person office and offsite locations. Including hardware and software setup, troubleshooting and managing IT assets.