Jeffrey Mcmurray Email & Phone Number

• Designed and developed Tableau dashboards, which has allowed internal teams, including human resources and marketing, to implement increased efficiency in their reporting processes.• Wrote and enhanced ad-hoc query requests from different departments to provide data that was needed• Create and implement web-based testing plans to ascertain value and integrity of data, and develop data reports on as-needed basis.• Lead the design and implementation of internal Accounting & BI landing page permitting the Accounting and BI teams to have a single source for updated information and resources.• Create training tools using Visio and Scribe for use by accounting and executive teams to assist in their incorporation of data-lead decision making. Additionally, provided training through monthly power hours to educate/teach accounting team members in the use and implementation of data tools.

• Designed Tableau dashboards to deliver multi-year data sets in digestible formats to mission-driven clients engaged in policymaking, including integrating intuitive platforms to permit user to view various relationships between datasets.• Synthesized extensive datasets from SQL and wrote custom SQL code to develop dashboards.

• Design geographic market dashboards, which drive strategy and decision making, by synthesizing data via Yardi, writing custom SQL code, and developing Power BI dashboards with diverse visualizations.• Leader of ongoing project to develop Power BI dashboards for one of company’s largest markets – project aims to enhance understanding of staffing needs, market opportunities and priority revenue streams. • Create customer-specific dashboards to visualize customer’s portfolio and opportunities for growth and worked collaboratively with account team to develop customer-driven strategies. • Collaborate with account managers and market leaders to ensure dashboards appropriately serve their needs and the visualizations are user-friendly and intuitive.

Cincinnati Area, Ky

• Led a 3-month project in which I utilized Tableau to synthesize market data and historical internal enrollment data to map prospective new markets and present analysis and recommendations to division heads. I focused on markets with Jesuit high schools and where Xavier had a significant number of students despite little past recruitment investment. My recommendations resulted in Xavier University adopting 18 new recruitment markets and a 2.5% increase in student applications.• Conducted internal data analysis 10–15 times per month to advise team as to student recruitment goal progress and marketing effectiveness, which supported and guided operational and strategic planning.• Used Slate to develop 50-question survey of students and parents who did not enroll, analyzed approximately 2,000 responses, and developed 30-40 page graphic and narrative report allowing Xavier University to adjust its recruitment strategy for the following year.• Conducted monthly prospective student lead generation process, including collaborating with team to determine prospective student goals, budget for process, goal and budget progress, and process strategy.

Newport, Ky

• Managed a client portfolio with an annual revenue of more than $2M, including analyzing historical sales data to accurately forecast future trends and propose innovative property management solutions to corporate clients. • When onboarding new properties and generating leads for potential properties, I examined historical data, and negotiated service pricing equipped with the data in order to ensure the best possible pricing for my clients.• Upon promotion, became responsible for anticipating and understanding client needs to devise annual and quarterly growth strategies, which resulted in, on average, 10% account growth per fiscal year.

Newport, Ky

• Work collaboratively with the Divisions Maintenance field to execute strategic plans and annual/quarterly strategies• Design and implement solutions to client requirements and requests

Louisville

• Managed four Patient Care Coordinators, coaching them on phone techniques and acclimating them to the role of PCC

Louisville

• Handle all patient communication and work with patients in retrieving resources available to enhance quality of life

Louisville

• Created new system for collecting and tracking data for customer requests which increased sales by 50% through a more comprehensive customer record and more efficient response to customer request.• Managed all aspects of transport logistics program including coordinating the cross-country transportation of customer vehicles; trips occurred daily and required coordination across as many as 15 trips total at any one time.

• Ran Partner Incentive Plan for top eight partners for Adobe - Generated monthly bookings forecast for partners - Held quarterly and monthly calls with each of the partners to discuss previous quarter results, expectations for upcoming quarter, and current state of renewals• Was point of contact for partners to reach out to for any escalations that would come up• Compiled quarterly contracts for partners so they could participate in Incentive Plan program• Prepared and presented quarterly business reviews for executive level meetings to provide POV to both Adobe and partners

• Built and monitored quarterly team pipeline plan to closely monitor performance of all Key Performance Indicators, including number of accounts renewed, number of accounts renewed with an increase in services, number of accounts renewed for longer term• Identified sales trends and implemented corrective strategies to increase positive performance of KPIs for team of 10-12 sales representatives• Led weekly team meetings, territory reviews, forecasting, call coaching, and sales operational reviews with Client Delivery Director and VP• Communicated a clear, strategic sales vision, effectively training and coaching both senior and beginning sales representatives

• Managed multiple territories and over $20M in annual contracts• Additional responsibilities were added to Sales Representative role, these included the following: - Increased quota - Stricter forecasting standards - Assisting Sales Manager with any and all training of new hires

• Inbound Sales Rep for Sage MAS and EMC SMB• Exceeded team sales metrics, including quota and contract renewal rate• Directly influenced the addition of a $1M+ revenue stream by helping my team outpace the client’s requirements/expectations, within the first 120 days of employment• Member of team that implemented and standardized forecasting across international sales centers• Use CRM tools to track and maintain accurate records of all activities, target close dates, sales potential and close probabilities• Consistently met monthly personal sales forecast for client

• Responsible for writing, editing and formatting bi-weekly newsletters, press releases and advisories for regional hospital and other clients• Responsible for weekly contact and event preparation with grade schools for Metro 9-1-1 Rescue Rex Program, a 9-1-1 awareness program• Contacted local and regional media for client press releases• Provided media and demographic research for various projects and clients

Master Of Business Administration - Mba, Business Intelligence

Bachelor Of Arts (Ba), Public Relations