Jeffrey Molenaar Email & Phone Number

Rotterdam, South Holland, Netherlands

Culemborg, The Netherlands

Schiphol, The Netherlands

Leading Business Process Excellence for the Freight Management Benelux organization (6 FTE) - Implemented >50 large scale customers grossing 40M Euro in revenue- Managed the transition of approx. 15% of operational activities into a Shared Service Center- Drive Innovation, e.g. implementing desktop automation into Freight Operations- Supervised the.

Hoofddorp, The Netherlands

• Responsible for discussing all global operational KPIs with Ocean Cluster management, upgrading CEVA’s quoting process and tools and running IT related project to increase BI capabilities or improve drive system driven.
• Agreeing and following up action plans with Ocean Cluster management based on global KPIs, understand local issues and ensure proper and timely support
• Creating and/or maintaining the Ops Ocean Scorecard, volume reporting, carrier analysis and reporting out to senior management (incl. C-level)
• Driving improvements in current quoting system and process and leading the requirements gathering, commercials and implementation of new supplier selection
• Jointly setting up the BICC (link) as the business owner of all Reporting and Visibility related to Ocean and Master Data for the entire Freight network

Hoofddorp, Netherlands

• Responsible for maintaining, developing and performance managing Global Operational reporting, CEVA’s Freight Management Customer Database and Document Management
• Setting up, improving and communicating KPIs with global stakeholders
• Bringing consistency to how we set-up our customer base and providing support to Finance activities to speed up billing, reduce NWC and other improvements
• Standardizing Document Management within the organization and driving compliance and timeliness of all needed documents for the network
• Managing 1M USD budget, via a mix of internal resources and outsourced (BPO) teams
• Running various major Visibility projects as the business PM, ensuring ultimate business needs align with IT deliveries to establish realistic expectations and deliver in cost and on time.

Hoofddorp, The Netherlands

• Responsible for developing, consolidating and discussing all Ops Exc. Related reporting
• Developing the Ops Excellence reporting systems (Master Data, Efficiency Gain reporting, Global Ops KPIs, Kaizen and more) and ensuring data accuracy and consistency across all.
• Mapping out reporting processes to ensure that both the processes themselves, as the behaviour they steer are in line with the LEAN methodology
• Highlighting operational performance and non-conformities and discussing these with regional counterparts and senior management to drive improvements
• Supporting the internal operational auditing program (Site Classification) and LEAN to help various locations to reach the highest operational level within CEVAStarted out as Operations Performance Analysts, after 1,5.

Master Of Science - Ms, Supply Chain Management

Bsc, International Business Administration