- Build up a 20-member EC operation department including logistics, payment, and customer care teams from the ground up.- Plan and execute online and offline retailing operation by designing the process and delivering IT requirements from the initial stage to the go-live stage.- Set up KPIs for EC operation and lead the team to improve the efficiency and increase the customer’s satisfactions.- Also lead a home-electronics appliance category management team to recruit suppliers to… Show more - Build up a 20-member EC operation department including logistics, payment, and customer care teams from the ground up.- Plan and execute online and offline retailing operation by designing the process and delivering IT requirements from the initial stage to the go-live stage.- Set up KPIs for EC operation and lead the team to improve the efficiency and increase the customer’s satisfactions.- Also lead a home-electronics appliance category management team to recruit suppliers to cooperate with us in order to increase E-commerce sales. Achievements：1. Achieved MoM↑15% for six consecutive months and a total increase of ↑300% in sales growth.2. Reduced returning rate from 6% to 3%.3. Increased order complete rate from 70% to 90%.4. Increased warehouse outbound capacity of ↑50%. Show less

Earned 2 Greatly Exceeds, 7 Exceeds, and 1 achieves of quarterly performance rating.- Managed project teams to plan, integrate, and execute cross-department projects to come up with long-term and short-term logistics strategy, outsource operations and alliance with strategic partners, and promote solutions to suppliers.- Led warehousing department to fulfill warehouse migration, improve operation capabilities, and optimize operation flows in order to increase business unit and… Show more Earned 2 Greatly Exceeds, 7 Exceeds, and 1 achieves of quarterly performance rating.- Managed project teams to plan, integrate, and execute cross-department projects to come up with long-term and short-term logistics strategy, outsource operations and alliance with strategic partners, and promote solutions to suppliers.- Led warehousing department to fulfill warehouse migration, improve operation capabilities, and optimize operation flows in order to increase business unit and customers’ satisfactions. - Got a promotion from manager to senior manager after 2.5 years at Yahoo! Achievements：1. Increase 24hrs home delivery coverage 12% to 48%.2. Reduce 15% of logistics unit cost.3. Improve warehouse outbound on time rate from 70% to 95% and 50% to 75%. Show less

- Managed the shop development team of 23 staff members to promote Rakuten electronic commerce platform to the merchants in Taiwan. - Daily sales review and management to ensure all the KPI can be achieved by creating several reports for the sales performance tracing and comparison. - Weekly sales progress review and execute action plan to ensure that the target can be achieved. - Monthly sales performance review and carry out necessary strategies and plan for the market… Show more - Managed the shop development team of 23 staff members to promote Rakuten electronic commerce platform to the merchants in Taiwan. - Daily sales review and management to ensure all the KPI can be achieved by creating several reports for the sales performance tracing and comparison. - Weekly sales progress review and execute action plan to ensure that the target can be achieved. - Monthly sales performance review and carry out necessary strategies and plan for the market competition. - Monthly seminar preparation to ensure that the best result of the events are made. - Particularly strong in staff development, including training, coaching, and evaluation.  Highlight at Rakuten:- Successfully rebuild the sales team in 3 months by expanding a 50% sales force increase to 23 sales people.- Increased sales deals closure productivity to a 30% increase.- Achieved 20% YoY increase for the consecutive 3 months. Show less

- Managed a team of 12 staff members implementing and developing logistics solutions for our clients. - Presented detailed project summaries to the senior-level management and conducted post implementation analysis to determinate the priority for the further improvement. - Proven ability to deliver substantial revenue, productive, and quality improvement through well-managed and on-time project. - Planned annual department budget, sales target, and resource plan, and business… Show more - Managed a team of 12 staff members implementing and developing logistics solutions for our clients. - Presented detailed project summaries to the senior-level management and conducted post implementation analysis to determinate the priority for the further improvement. - Proven ability to deliver substantial revenue, productive, and quality improvement through well-managed and on-time project. - Planned annual department budget, sales target, and resource plan, and business strategies. - Performed solution presentation, contract negotiation, proposal writing. - Developed long-term relationships and establish all public relations with customers by routine visit and holding marketing events including seminars and trade shows. - Possess organizational skills for communication of complex strategic value propositions to I.T. executives, technical staff and business sponsors in organizations of all sizes. - Coordinated foreign and domestic resources in order to support all the tasks from the pre-sales stage to the completion of the project. - Focused on 3PL, Retailing/Wholesaling, IC Distribution, Manufacturing industries. Achievement: - Increased 35% of sales deals - Increased regional sales from NT$20 million to NT$30 million - Achieved doubled professional service revenue - Increased 20% profitable growth - Increased 50% technical team production - Lead the team to successfully complete 6 logistics and integration projects in 2 years Show less