Jeffrey R. King Email and Phone Number
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With over a decade of dedication to enhancing visitor experiences, I've risen to become the Chief Operating Officer at Memphis Museum of Science & History - MoSH, after advancing from my role as Director of Guest Services. Our team has woven program planning, administration, and a focus on exceptional visitor experiences into the fabric of MoSH, aligning with the museum's mission to educate and inspire. With collaboration at the center of everything we do, we've maximized visitor engagement and ensured a memorable journey for every guest. My goal is to continue pushing the boundaries of what's possible in museum operations, fostering a culture of innovation and inclusion that resonates with our diverse audience.
Memphis Museum Of Science & History - Mosh
View- Website:
- memphismuseums.org
- Employees:
- 105
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Chief Operating OfficerMemphis Museum Of Science & History - MoshMemphis, Tn, Us
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Chief Operating OfficerMemphis Museum Of Science & History - Mosh Jul 2023 - PresentMemphis, Tennessee, United States -
Director Of Guest ServicesMemphis Museum Of Science & History - Mosh Sep 2021 - Jul 2023Memphis, Tennessee, United States
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Operations ConsultantFred Jones Jr. Museum Of Art Apr 2022 - Apr 2023Norman, Oklahoma, United States -
Operations ConsultantDenver Art Museum Dec 2021 - Dec 2022Denver, Colorado, United States -
Director Of OperationsDenver Art Museum Sep 2017 - Dec 2021Within this position I was responsible for overall planning and daily oversight of visitor-facing services and sales operations, which included both staff and volunteers working in-galleries and other locations on-site and over the phone and on the web. I closely collaborated with education and exhibition teams to define and execute programs in order to deliver excellence in customer service to all internal and external museum clients, maximize the sales potential of all visitors, and ensure a safe and enjoyable experience for all staff, volunteers, and visitors.
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Manager Of Onsite Sales And ServicesDenver Art Museum Mar 2015 - Sep 2017As the Manager of Onsite Sales and Services I set monthly sales goals for memberships and coach front line staff to help them exceed expectations for individual average gifts and conversion rates. Within this position I directly supervise three sales leads and a pool of up to 30 part-time sales associates. I am in charge of all hiring, disciplinary actions and I manage our monthly touch base program as well as our annual review process.In addition to front end sales I manage the daily accounting process (with ATMS/Vantix and Raiser’s Edge) for all sales completed onsite, over the phone and on our website. Through this process I am responsible for all revenue allocation for levels of memberships up to the Museum Associates ($1,000-$5,000) as well as donations under $250. This position additionally includes the management of an administrative office, phone center and gift batching office. Overall tasks of the administration office relate to membership fulfillment, gift processing, daily departmental accounting and related customer service.
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Membership And Guest Services SupervisorDenver Art Museum Mar 2012 - Mar 2015Greater Denver AreaThe primary function within this position was to ensure smooth and efficient on-site daily operations at the DAM by supervising all aspects of membership sales and fulfillment, as well as staff and volunteers in the welcome centers. I managed all hiring for the department and as well as the monthly touch-base program and the annual performance review process. This position additionally included the management of an administrative office, phone center and gift batching office. Overall tasks of the administration office relate to membership fulfillment, gift processing, daily departmental accounting and related customer service.
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Membership And Guest Services Lead AssociateDenver Art Museum Sep 2011 - Mar 2012Greater Denver AreaIn this position I was responsible for membership data entry and sales, museum admission ticket sales, reconciling cashier shifts, telephone sales and support. I also processed membership and development gifts, did basic record maintenance, reconciling batches and answering membership inquiries via the telephone and e-mail as well as administrative duties as requested. I addressed and resolved visitor needs, concerns and complaints assuring they are settled in a positive, timely and appropriate manner.
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Gift Shop PurchaserMuseum Of Contemporary Art Denver May 2011 - Jan 2012Greater Denver AreaWhile at the MCA I was a Visitor Services Associate as well as the books and media purchaser for the gift shop. I also filled in as part time preparator when extra help was needed during the installation and take down of exhibitions. I was responsible for ensuring that the museum was operational before opening for the day, which included but was not limited turning lights and media on for exhibition spaces and galleries. I also worked with a team to plan the programming for “Black Sheep Fridays”, which was a monthly event planned and carried out by the museum's visitor services staff. -
Temporary Exhibition SupervisorDenver Art Museum May 2010 - Mar 2011I worked as a supervisor for the exhibition: “Tutankhamun, The Golden King and Great Pharaohs” at the Denver Art Museum. My primary duties were to run morning meetings, which included briefing of up to 40 people on their daily individual tasks, as well as taking an hourly walk-through in the exhibition. Walking through the exhibit consisted of addressing issues or complaints from visitors, ensuring the presentation and safety of the artifacts and documenting any issues in a daily report, which was sent to the Supreme Council of Antiquities in Egypt. I was also responsible for the daily banking and accounting reports as well as payroll and hours for all staff members.
Jeffrey R. King Skills
Jeffrey R. King Education Details
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Studio Arts And Art History
Frequently Asked Questions about Jeffrey R. King
What company does Jeffrey R. King work for?
Jeffrey R. King works for Memphis Museum Of Science & History - Mosh
What is Jeffrey R. King's role at the current company?
Jeffrey R. King's current role is Chief Operating Officer.
What is Jeffrey R. King's email address?
Jeffrey R. King's email address is jk****@****eum.org
What is Jeffrey R. King's direct phone number?
Jeffrey R. King's direct phone number is +172086*****
What schools did Jeffrey R. King attend?
Jeffrey R. King attended Fort Lewis College.
What skills is Jeffrey R. King known for?
Jeffrey R. King has skills like Museums, Nonprofits, Management, Event Planning, Art, Art Exhibitions, Customer Service, Social Media, Adobe Creative Suite, Fundraising, Event Management, Exhibit Design.
Who are Jeffrey R. King's colleagues?
Jeffrey R. King's colleagues are Ray Glover, Judd Childress, Harry Clark, Mary Bolton, Rws Gib, Judd Childress, Madaline Hoing.
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