Jeffrey Shepherd work email
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An experienced, highly motivated Analytics Manager with expertise in complex data analysis, business development and account reconciliation. Over six years of management experience in leading others in defining workflow, business analysis, financial impact studies, and problem solving. Results focused knowledge in Microsoft Office products, business intelligence tools, and advanced analytical methods. Well adapted to working in a fast paced environment and able to multitask across a variety of projects with a demonstrated ability to deliver quality work that is of high value to the business.• Quick-learning expertise in developing, interpreting, analyzing and implementing complex business strategies that increase business profitability.• Proficient in analyzing customer, equipment, and revenue data to improve business insights for planning and decision making.• Extensive experience in working with Operations and Sales teams to drive to define action plans to control costs, implement pricing schedules that will improve overall gross margins.Core Competencies:Corporate Problem Solving / Data Analysis • Business Financial Analysis (Systems & Staffing) • Profitability Analysis • Account Reconciliation • Client Loss Management • Data Governance • Cost Controls • Business Analytics • Data Visualization • Business System Data Collection (SQL/Access Queries) • Work Scope Definitions • Effective Presentations • Cross Functional Team Collaboration
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Revenue Analytics ManagerLiveperson Jun 2023 - PresentNew York, Ny, Us -
Principal Analytics ConsultantTurnberry Solutions Feb 2022 - May 2023Philadelphia, Pa, UsAnalytics Consultant utilizing database knowledge and business process to perform advanced descriptive and predictive analysis. Completing critical data-related projects for top clients, which require the use of data warehousing, business intelligence, and dashboard development. System knowledge of SQL, Power BI, Tableau, advanced Excel, and Python. Currently point of contact for project details and requirements, working with a wide variety of different industry clients such as retail & e-commerce, financial services, and manufacturing.• Recognized by leadership as top performer on the team.• Developed reporting in Tableau which measured Non-Compliant Programs and the condition of data, resulting in over 40% increase in data quality improvement.• Designed and implemented best reporting practices for the ECM Insights and Analytics department. Updated all existing Tableau and Power BI Reports to reflect best practices. -
Senior Lead AnalystMckesson Jan 2019 - Feb 2022Irving, Texas, UsSenior Lead analyst for managing customer business process and analytics, working with partners to manage overall program health and functionality. Performed analysis on internal and external data sources to track customer performance. Performing SQL data queries, collaborate with clients on complex reporting requests, drive innovation by searching for and evaluating new tools, processes, and ways of thinking about data. Created dynamic dashboards and reporting using Tableau. Identified and recommended opportunities for process improvement and development of new custom workflows.• Worked with drug manufacturers to develop cost analysis reporting on Copay and Insurance programs, resulting in 15% reduction in drug costs.• Created custom heat-map and waterfall reporting to help identify market trends, which produced a 30% increase in Doctor/Patient drug usage.• Developed strong cross-functional relationships with large clients and lead a team of Junior Analysts. -
Senior Business AnalystArizona Coyotes Aug 2017 - Jan 2019UsResponsible for ticketing and sales analysis which includes management of Microsoft Dynamics CRM system, analysis of ticketing projects, generation of latest sales leads using SQL, and developed reporting on different ticketing revenue channels in Tableau. Completed essential functions such as creating activity reports in CRM of all ticketing departments, maintain a clean Datawarehouse of ticket buyers that contain key data points for targeting different segments. • Generated over $1,000,000 in incremental revenue by creating strategic sales campaigns.• Maintained and cleaned data warehouse resulting in 60% increase in data accuracy and completeness.• Developed custom workflows to segment fans based on certain criteria. -
Business AnalystVixxo Aug 2015 - Aug 2017Scottsdale, Arizona, UsHired to develop facilities maintenance services reporting process, designed to increase business insights on preventative maintenance opportunities to increase net margins. Assigned as the Lead Analyst to develop processes and analytical models to measure historical business trends to aid in improving sales positioning for additional equipment coverage.• Recognized for increasing net margins over $5M by identify preventative maintenance opportunities.• Significant contributor in developing business analytics that resulted in $30M in revenue growth with existing customer base.• Managed asset analytics and reporting for key customers that resulted in a 7% reduction in cost of sales• Led analytics and reporting of customer quarterly business reviews (QBRs) resulting in 5 year customer contract extension. Created and distributed reports to internal and external executives for strategic decisions.• Developed ad hoc analysis models to be used in customer reviews and sales presentations. -
Business AnalystDb Schenker Aug 2014 - Aug 2015OoAs a Sales Operations Analyst, provided detailed analysis of world-wide revenue, expense and headcount reports to measure sales productivity. Tracked sales performance and created executive summary reports showing Cost of Sales vs. Return on Investment for each sales person and sales channel. Monitored the sales data integrity for the entire sales organization and was also an administrator for SalesForce.com. Designed and provided ad hoc reports, weekly revenue and flash reports. Also, created financial and incentive models in a Microsoft Access database.• Improved sales data integrity by over 50% by implementing data governance rules into database.• Identify root cause errors and corrective action plan for reporting accurate regional sales commissions.• Assigned as key business stakeholder that tested CRM data migration from legacy system to Salesforce environment. Assisted in creating field sales training content and delivered programs. -
Asset Management Data AnalystBardess Group Apr 2013 - Aug 2014Randolph, Nj, UsAs a Data Analyst, I analyzed complex international asset management data for a major Telecommunications Service Provider. Duties include data collection, analysis, and reconciliation of assets to ensure they are correctly identified in an international asset tracking database. The results of my data analysis was used for assessing the financial impact, cost of ownership and predictive modeling for managing capital assets as they are deployed across the Service Provider's global network.
Jeffrey Shepherd Skills
Jeffrey Shepherd Education Details
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Grand Canyon UniversityBusiness Analytics -
Grand Canyon UniversityAccounting
Frequently Asked Questions about Jeffrey Shepherd
What company does Jeffrey Shepherd work for?
Jeffrey Shepherd works for Liveperson
What is Jeffrey Shepherd's role at the current company?
Jeffrey Shepherd's current role is Revenue Analytics Manager.
What is Jeffrey Shepherd's email address?
Jeffrey Shepherd's email address is je****@****son.com
What schools did Jeffrey Shepherd attend?
Jeffrey Shepherd attended Grand Canyon University, Grand Canyon University.
What skills is Jeffrey Shepherd known for?
Jeffrey Shepherd has skills like Management, Business Analysis, Analysis, Transportation, Supply Chain Management, Leadership.
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