● Leadership and supervision of 15 full time staff members.● Managed daily operations including HR, IT, accounting/payroll, and programs.● Supported the Executive Director with the vision and strategic plans in collaboration with the Board of Directors.● Secured financial resources through grants and fundraising appeals to support agencies $1.3M budget.● Advanced the agency mission by collaborating with community partners.

● Successfully led daily operations of agency workforce development and adult education programs.● Responsible for annual department budget of $2.6M.● Managed and developed a team of 20 employees.● Coordinated compliance with all governing agencies to ensure successful programmatic outcomes.

● Planned, coordinated, and executed major fundraising events.● Maintained and supported agency website.● Created agency marketing materials, brochures, annual report, monthly newsletter and website.● Researched and retained agency donor database of 15K+ constituents.

● Planned and managed agency special events and promotions.● Developed and implemented public relations strategies to generate awareness of Goodwill to enhance branding.● Executed donation drives and sponsorships with local major and minor sports teams.● Created, executed, and measured marketing plans to promote Retail Division and Mission Programs.● Handled all tour requests and generated speaking opportunities to inform Goodwill’s mission and services.● Served as Loaned Executive – United Way of High Point 2009 Fundraising Campaign

● Organized educational programming for HIV awareness.● Marketed major fundraising events.● Developed and implemented volunteer policies and procedures manual. ● Recruited, trained, and developed volunteers for programs and events.● Implemented media relations strategy to enhance community awareness.● Drafted quarterly agency newsletter, yearly annual report, produced quarterly reports and volunteer newsletters.● Served as Co-Chair – United Way of Central Carolinas Marketing Sub-Committee.