Jeffrey Smith-Kai Email and Phone Number

Los Angels Conglomerate Luxury House Miami ~ 08.08.2024Street, Swim, & Gym clothing line.

Sold high class mentorship programs & 1 on 1 coaching mentorships.Worked one on one to help Drop shipping & E-commerce stores maintain their profits & build customer stores

Drive results through delivering an elevated customer experience • Lead and execute key opening and closing duties and operational tasks. • Demonstrate flexibility and desire for individual growth in a fast-paced store environment • Foster customer relationships through developing and coaching team on knowledge of current trends, styling, and selling techniques. • Ensure the highest level of customer service standards while exercising leadership and multi-tasking capabilities with excellence. • Build a client book through establishing client relationships to drive additional traffic and create client engagement • Drive Omni channel sales by utilizing all available tools and technology

Summer sales for VIVINT SMART HOMEI was m an independent contractor working for Vivint. I sold both residential security systems & solar panels. Made nearly $75,000 working for 6/months.

Cold Lead Prospecting:Initiate outbound calls to cold leads, introducing them to Loyal Energy's solarsolutions and sparking their interest in sustainable energy options.Effectively communicate the benefits of solar roofs and home improvement services, addressingcustomer inquiries and concerns with professionalism and expertise.Appointment Setting:Skillfully set appointments with interested leads, demonstrating a persuasive andconsultative approach to ensure a high appointment show-up rate.Maintain accurate records of customer interactions and appointment details for efficient follow-up.Customer Visits:Travel to customers' homes for in-person consultations, presenting tailored solarsolutions and addressing any concerns.Exhibit a thorough understanding of our products and services to confidently guide customers throughthe decision-making process.Sales Closure:Close deals with a focus on achieving or exceeding sales targets.Collaborate with customers to finalize contracts and ensure a smooth transition to the installation phase.Customer Relationship Management:Establish and maintain strong relationships with customers throughregular follow-ups, ensuring customer satisfaction and addressing any post-installation inquiries.Act as a reliable point of contact for ongoing customer support and inquiries.Excellence in Performance:Uphold and contribute to the high standards of excellence at Loyal Energy,ensuring that each customer interaction reflects the company's commitment to integrity, transparency,and customer care.

Deliver an elevated and welcoming experience while managing multiple customers’ needs •Demonstrate flexibility and perform store tasks with speed and excellence.• Act as a fashion advisor while demonstrating product knowledge • Consistently support managementteam with business needs.• Energetic and motivated with the ability to engage.• Customer service obsessed; ability to sell with a passion for styling and love for fashion.• Technologically savvy individual with the talent to style & inventory manager.

Inbound & Outbound Call Lead Generation for a manageable client pipeline.Worked on a highly efficient and productive Home Security sales team to deliver the best customer experience.Used Salesforce, RingCentral, 5Nine, & Google Suite Services for optimal results and manage day-to-day tasks.Helped protect and secure commercial buildings as a security officer volunteer.Community outreach and build the youth mentorship programs volunteer.