Jeffrey Solomon Email and Phone Number
With a background in directing IT Client Solutions at PFS, my focus has been on managing a robust team to support essential business solutions. Our work has been pivotal in anticipating and strategically planning for future technology and business needs, especially in the realm of eCommerce and loyalty programs.My tenure at PFS was marked by fostering strong relationships with clients, ensuring the quality delivery of services, and driving productivity through cross-functional collaboration. These experiences have sharpened my skills in client relations and project management, ultimately contributing to the successful deployment and implementation of enterprise infrastructure projects.
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Director Of It - Ms ApplicationsQualfonThe Colony, Tx, Us
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It Director – Enterprise Client SolutionsPfs - A Pfsweb, Inc. Brand Jan 2018 - Mar 2024Irving, Texas, UsManaged a team of Project Managers, Business Analysts, Developers, and QA Testers to support the day-to-day call center, order management, and fulfillment business solutions for our clients. Worked directly with our clients and their business partners to anticipate future technology/business needs and create strategic plans to manage all aspects of our client’s eCommerce and loyalty programs. -
Director It Client ServicesSitel Nov 2009 - Jan 2018Miami, Fl, UsManaged the deployment and implementation of key projects and process improvement efforts across the entire enterprise infrastructure on behalf of our clients. Partnered with the Account Management team to assess client needs, analyze, and document resource needs, identify gaps, and create custom roadmaps to achieve clients short- and long-term strategic objectives. Built strong relations with clients to mitigate issues and ensured the quality delivery of all contractual agreements and services. -
Senior Business Analyst ConsultantTeksystems Mar 2008 - Oct 2009Hanover, Md, UsContracted to work directly with high profile client, Abercrombie & Fitch that oversaw and led team charged with the design, development and implementation of the clients Oracle Retail Merchandise System and Enterprise Data Warehouse. Devised process to migrate from the existing Crystal report platform to the new Oracle Business Intelligence reporting infrastructure. -
It DirectorSitel Jan 2004 - Feb 2008Miami, Fl, UsCo-led and project managed a large-scale project to build and replace legacy applications with a new enterprise-wide, web-based order management system. Hired and directed a team of Business Analysts and QA associates to document business requirements, develop test plans, and worked as the primary liaison between the users, business owners and clients to outline the system goals and objectives.
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Director - Account ManagementClientlogic May 2001 - Dec 2003Nashville, Tennessee, UsSupervised the day-to-day operations of consumer loyalty/catalog programs for the top 5 fortune 500 clients; managed a staff of 13+ Account Managers during transition of the fulfillment process to a new strategic business partner; managed implementation and migration of Global Data Warehouse reporting infrastructure; increased data entry accuracy by 10% by re-engineering entire data entry processes; oversaw Columbus Distribution center for 6 months. -
Implementation Project ManagerClientlogic Jul 1998 - May 2001Nashville, Tennessee, UsCoordinated and managed execution/completion of multiple internal initiatives that increased in operational efficiencies and performance; served as SME in completing European and Columbus implementation of PkMS (WM) Warehouse Management system; received Special Recognition Award & President Circle Award for the PkMS implementation.
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Strategic Business ManagerSoftbank Services Group May 1996 - Jun 1998Responsible for the coordination and management of all aspects of multiple clients on behalf of the organization.
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Inventory ManagerUca&L Nov 1995 - May 1996Managed the inventory for 30+ clients in an accurate, efficient, and cost effective manner within all of our distribution centers across the U.S. and Canada.
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Customer Service SupervisorUpgrade Corporation Of America Apr 1993 - Aug 1993Responsible for supervising, training and coaching a staff of 30 customer service agents. Additional responsibilities including managing the cross functional relationships with the fulfillment centers and carrier vendors ensuring we met the needs and expectations of our clients and their customers.
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Mailroom & Data Entry ManagerUpgrade Corporation Of America (Uca) Jan 1992 - Mar 1993Proposed, implemented, and managed the company's mail order and data entry processing department. Responsible for managing a staff of 20 people who ensured that mail/fax orders and correspondence was processed in a timely and accurate fashion.
Jeffrey Solomon Education Details
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Franklin UniversityBusiness Management -
Buffalo State University
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St. Francis H.S.
Frequently Asked Questions about Jeffrey Solomon
What company does Jeffrey Solomon work for?
Jeffrey Solomon works for Qualfon
What is Jeffrey Solomon's role at the current company?
Jeffrey Solomon's current role is Director of IT - MS Applications.
What schools did Jeffrey Solomon attend?
Jeffrey Solomon attended Franklin University, Buffalo State University, St. Francis H.s..
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